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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Ensuring Accurate Routing of Calls for Hard of Hearing, those Requiring Speech Communication Assistance

More than 44 million U.S. adults currently have hearing loss and the amount is increasing faster than the population growth rate. As the new provider of the Telecommunications Relay Services Numbering Directory for Internet-based TRS (iTRS) in the U.S., iconectiv is helping to ensure that people with hearing and speech impairments can continue to rely on landline and mobile phones to communicate.
Dec 9, 2019
press release

Consumers pick up the phone when they have trusted information about the businesses calling them

Currently, over 75% of calls are left unanswered when the call comes from an unidentified or unfamiliar number. This is due to the spike in illegal robocalls, which reached 85 billion globally in 2018 – a 325% jump from 2017. The new ATIS-SIP Forum Signature-based Handling of Asserted information using toKENs (SHAKEN) framework will help mitigate illegal robocalls so that consumers can once again trust the calling number displayed on their caller ID.
Dec 4, 2019
press release

Answering the Call: Industry to Share Expertise at SIPNOC 2019

With the industry firmly focused on radically reducing illegal robocalls, experts will gather at SIPNOC 2019 on December 3 to further address this critical issue. With 76% of all unidentified phone calls left unanswered, consumers and enterprises are looking to service providers to ensure that legitimate businesses are getting their calls answered by consumers. As policy administrator for the Calling Number Verification Service and a provider of trusted communications solutions, iconectiv has key speakers at the event including Gary Richenaker, Principal Solutions Architect, and Mary Barnes, Senior Advisor, Industry Solutions.
Nov 19, 2019
press release

Illegal robocalls, NFV implementation and telecom fraud take center stage for iconectiv at MWC Los Angeles

While future 5G service plans and deployment updates can be expected to capture headlines at the upcoming Mobile World Congress in Los Angeles (October 22-24), iconectiv, a trusted, neutral provider of trusted communications platforms and solutions, – will be drawing attention back to some of the key challenges facing service providers and their customers today.
Oct 17, 2019
press release

The promise and peril of network virtualization

Service providers want the technological flexibility, business agility and savings that Network Function Virtualization (NFV) promises, but they’re frustrated by its implementation complexity and cost and the fact that it requires additional work on top of all their other projects and initiatives.
Oct 16, 2019
press release

Experts Gather to Discuss Cybersecurity and Fraud during National Cyber Security Awareness Month

Top minds in the field will gather on October 16 and 17 at an event in New York City to discuss how to ensure that all Americans and businesses have the resources they need to be safer and more secure.
Oct 11, 2019
press release

Putting Trust Back into Communications takes Center Stage at Communications Fraud Conference

Robocalls make up nearly half of all phone calls so frustrated consumers simply don’t answer incoming calls and businesses can’t get through to customers when they need to reach them. At the same time, phone numbers have become the defacto personal identifier for consumers and—if verified— can provide valuable information for companies looking to mitigate risk. As communications security professionals gather at this year’s Communications Fraud Control Association’s (CFCA) annual convention, iconectiv will highlight the role of trusted communications and how the industry is working together to maintain the integrity of the phone number to protect businesses and businesses.
Oct 10, 2019

In the news

article

What Your Texting Vendor Probably Isn’t Telling You

I’ve lost track of the number of times I’ve had to tell someone that sending broadcast text messages from a regular phone number is a big no, no. These conversations are a constant reminder of just how far texting has evolved as a campaign tactic. Once a novelty, it’s now a necessary day-to-day tool that most campaigns use as part of their supporter and fundraising cultivation programs, as well as for field through their volunteer organizing and voter outreach campaigns. But…
Mar 20, 2019
article

Community Demos at ONS to Highlight LFN Project Harmonization and More

A little more than one year since LF Networking (LFN)came together, the project continues to demonstrate strategic growth, with Telstra coming on in November, and the umbrella project representing ~70% of the world’s mobile subscribers. Working side by side with service providers in the technical projects has been critical to ensure that work coming out of LFN is relevant and useful for meeting their requirements. A small sample of these integrations and innovations will be on display once…
Mar 18, 2019
article

DHS efforts to ensure a secure supply chain

Director Bob Kolasky from the National Risk Management Center outlines the goals and priorities of the Department of Homeland Security’s new Supply Chain Security Task Force. Watch the video.
Mar 17, 2019
article

Chris Drake Provides Expert Insights for Reply All Podcast

iconectiv CTO Chris Drake’s insights on robocalling and the national STIR/SHAKEN initiative were used in a recent Reply All podcast, episode #138, The Great Momo Panic. The podcasters discuss how robocallers are able to spoof telephone numbers and what can be done about it.  Jump to the 18:40 mark to hear the discussion. Listen to the podcast.  
Mar 14, 2019
article

5G, RCS and virtual everything – key themes from Mobile World Congress 2019

While AI and robot-themed exhibits continued to draw crowds, the event also focused on the current challenges facing service providers – namely how to accelerate the global rollout of 5G while also adapting to changing business models.
Mar 7, 2019
article

CISA’s ICT Supply Chain Risk Management Task Force Launches Work Streams

WASHINGTON – The Cybersecurity and Infrastructure Security Agency (CISA) and government and industry members of the Information and Communications Technology (ICT) Supply Chain Risk Management Task Force gathered in Washington this week and last week as part of the Task Force’s ongoing efforts to identify and develop collaborative solutions to global supply chain risk.  In addition to an ongoing inventory effort of existing public and private supply chain efforts, the Task Force is…
Feb 26, 2019
article

Interview with Kathy Timko Who Oversaw “Largest It Project In Us Telecom Industry History”

It was called the largest IT project in United States telecom industry history, and Kathy Timko, of iconectiv (Bridgewater), was overseeing it to completion.
Jan 28, 2019