In the news

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Forbes: Strength in Numbers: Maximizing AI’s Effectiveness Against Fraud

In this article, Peter Ford, EVP and Head of Information Solutions Business at iconectiv, discusses AI’s dual role in improving customer experiences and combating fraud. He highlights mobile numbers as key identifiers and the need for accurate phone data to prevent fraud.
Jul 2, 2024
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Telecom Reseller: AI has changed the telecom landscape, giving fraudsters the ability to clone voices and perpetrate robocall scams at scale

iconectiv’s SVP, Chris Drake, joins Doug Green at Telecom Reseller Podcast to discuss what services providers, regulators and telecom vendors are doing to protect the digital identities of people and businesses.
Jun 18, 2024
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Nilson Report: Telecom Data for Fraud Fighting from iconectiv

Organizations increasingly use mobile numbers as account identifiers due to their portability and reliability. iconectiv is a key provider of mobile and text data, aiding in account verification, fraud detection, and regulatory compliance across over 100 countries through API integrations.
May 31, 2024
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Total Retail: Short Codes are Long on Bottom-Line Benefits

In this article, Mykola Konrad, Senior VP, Head of Product at iconectiv, discusses the value of short codes in retail. He highlights their trustworthiness, high open rates and role in fraud prevention. Mykola also explores how AI enhances message personalization, boosting sales and revenue for retailers.
May 30, 2024
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Enterprise Security Tech: AI-Driven Robocall Scams: How Fraudsters Are Cloning Voices to Deceive and Steal

In this Q&A with Enterprise Security Tech, Chris Drake, SVP, Corporate and Business Development at iconectiv, delves into the AI-driven tactics used by fraudsters and their impact on digital security. He also discusses the measures being implemented to combat these threats.
May 20, 2024
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WIA: How tower and data center operators can enable and monetize rapid 5G buildouts

In this article, Mykola Konrad, Head of Product at iconectiv®, discusses the importance of tower and data center operators adopting iconectiv® TruOps™ Common Language® to enable efficient communication with communication service providers (CSPs) and seize opportunities in the 5G market.
May 2, 2024
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KSL 5 TV: NCAA Tournament basketball is coming to Salt Lake and so are the ticket scams

Chris Drake, SVP at iconectiv, joins Matt Gephardt from KSL 5 TV to discuss March Madness ticket scams.
Mar 20, 2024

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Experts Discuss Verifying Voice Calls And Boosting Consumer Confidence In Communications

In this era, when more than 70% of people have stopped answering voice calls, legitimate businesses need, want and deserve a way to have consumers know that a call is from a trusted calling party. Consumers want that, too. In a recent Network Media Group panel, experts from CTIA, iconectiv and T-Mobile explain how the Secure Telephone Identity Governance Authority (STI-GA) policy change is helping simplify the verification of voice calls—including toll-free numbers—for all legitimate callers.
Nov 16, 2021
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How Phone Companies Can Utilize Numbering Intelligence to Improve Customer Satisfaction and Protect Revenue

Local number portability gives consumers the choice and convenience of keeping their wireline or wireless telephone number when switching from one service provider to another. During this USTelecom Webinar, iconectiv will explain the concept of numbering intelligence—a data routing and rating framework that simply and seamlessly determines which phone numbers belong to which phone companies.
Nov 9, 2021
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Registered Caller Offers Companies Expanded Options to Take Advantage of STIR/SHAKEN for Verifying Caller Information

Today, the Secure Telephone Identity Governance Authority (STI-GA) announced a new era of STIR/SHAKEN functionality, expanding caller ID authentication reach with the use of delegate certificates and by allowing Resp Orgs to directly join the SHAKEN ecosystem. Registered Caller—the collaborative industry initiative facilitated by CTIA and iconectiv—will operationalize this process by providing a trusted, industry-backed, centralized telephone number registry that service providers and certification authorities can use to verify phone number information.
Oct 20, 2021
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With Communications-Related Fraud on the Rise, Analyst Report Examines Identity Theft and Consumer Protection in the US

Despite the numerous advantages and benefits that networks and digital devices bring, they inadvertently open up new avenues for fraud. A special report from Technology Research Institute entitled, “The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA,” discusses the multi-layered blanket of security that provides timely—often real-time—protection from new, digital-enabled fraud threats, identity theft and account takeovers.
Oct 5, 2021
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The Challenges and Opportunities of SHAKEN Going Global

Translation of telecommunication services to foreign lands may take some time to progress and evolve into a maintained functional system. This is the case with SHAKEN as its state-of-the-art blocking of traffic from voice service providers not listed in the Robocall Mitigation Database may lead to numbers from different countries to be seen as robocalls. In this panel at the STIR/SHAKEN Summit, experts from ATIS, Fierce Wireless, iconectiv, Microsoft and Twilio discussed what service providers must do to prepare for the  FCC’s September 28 deadline.
Sep 21, 2021
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How to Detect and Protect Against One-Ring “Wangiri” Fraud

Creating an illegal $1.82 billion industry, “Wangiri” fraud, also known as one-ring scam, targets unassuming victims by intentionally hanging up after one ring in the hope people call back—charging them at a premium rate. As part of Conecta Latam’s Telco Transformation Digital Summit and Virtual Expo, iconectiv’s Juan Carlos Ortiz, Principal for Corporate Business Development, will explore how iconectiv’s TruNumber Protect helps enable telephone companies enhance their call-blocking analytics to identify and prevent illegitimate calls before they reach customers.
Sep 17, 2021
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A Successful Pilot: iconectiv, CTIA, Metaswitch and Verizon Address the Benefits of a Centralized Industry Registry for Verifying Voice Calls

Lack of caller verification is one of the largest problems that is causing individuals to not answer their phone. If they do not see who is calling them then they are less likely to pick up at all. With calls answered rates reaching the lowest it has ever been in a long time, it is to the upmost importance that proper authentication gets back into phone calls. Executives from CTIA, iconectiv, Metaswitch and Verizon covered a recent trial run of Registered Caller™ at the 2021 STIR/SHAKEN Summit and conversed about what it will offer to fix the declining answered rates.
Sep 8, 2021