Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

U.S. Federal Agencies Can Quickly and Accurately Compare Telecom Providers Before Ordering Services Through the GSA

It is time consuming for federal agencies to research and compare dozens of telecom service providers. That’s why the U.S. General Services Administration created the Enterprise Infrastructure Solutions (EIS) program, which provides agencies with a single, convenient resource for quickly identifying their options. A new use case explores how iconectiv’s Common Language enables agencies to quickly, accurately and confidently compare their options before ordering services through the GSA.
Jan 20, 2022
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A Single Fraudulent Call Cost A Major Retailer $400,000. Here’s What It Did Next.

Retailers and other businesses lose an average of $1.82 billion annually to callback fraud, according to the Communications Fraud Control Association. A newly released iconectiv use case describes how one major retailer that lost $400,000 in a single callback fraud incident, opted to address the issue by banning all callbacks to the country where the fraud originated before realizing that there were other, more customer-first options available. The use case explains how the retailer trialed iconectiv® TruNumber Protect, which features a comprehensive, continually updated database of high-risk and unallocated telephone number ranges worldwide, that enables retailers to assess situations as they come and protect themselves from fraud.
Jan 13, 2022
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MNP Interconnection Telecom Solutions India Passes 300 Million Ported Numbers Milestone

Mobile number porting frees India’s consumers and businesses to keep their mobile number when switching service providers. Mobile Number Portability (MNP) is good for businesses, consumers and the industry because it provides customers with choices, which drives competition and innovation. Since 2011, MNP Interconnection Telecom Solutions India (MITS), an iconectiv subsidiary, has managed over 300 million port requests across its 575 million subscribers throughout Zone 2.
Jan 4, 2022
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AT&T and iconectiv Examine Foundational Ways to Monetize And Operationalize 5G Deployments And Services

Despite the operational and monetization challenges service providers face in the deployment of business strategies involving 5G, operational improvements and savings can be realized across all industries. In a recent Network Media Group panel, experts from iconectiv and AT&T explore the importance of an industry alliance to achieve common goals, common standards and common APIs that will help operational partners reduce complexity as well as TruOps Common Language as the foundational element that allows AT&T to deploy new services more rapidly.
Dec 1, 2021
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Workshop Series Examines Global Measures to Restore Consumer Trust in Communications

Robocalling is a world-wide epidemic that affects businesses and consumers in every corner of the globe. With the successful launch of STIR/SHAKEN in the U.S., robocalls are now in a continued decline. As the policy administrator of STIR/SHAKEN, iconectiv's Chris Drake, alongside global leaders, will join the International Telecommunication Union (ITU) workshop series—improving the security of signaling protocols—to provide an update on the rollout of the STIR/SHAKEN framework in the U.S. and how legitimate, global businesses benefit.
Nov 22, 2021
press release

Experts Discuss Verifying Voice Calls And Boosting Consumer Confidence In Communications

In this era, when more than 70% of people have stopped answering voice calls, legitimate businesses need, want and deserve a way to have consumers know that a call is from a trusted calling party. Consumers want that, too. In a recent Network Media Group panel, experts from CTIA, iconectiv and T-Mobile explain how the Secure Telephone Identity Governance Authority (STI-GA) policy change is helping simplify the verification of voice calls—including toll-free numbers—for all legitimate callers.
Nov 16, 2021
press release

How Phone Companies Can Utilize Numbering Intelligence to Improve Customer Satisfaction and Protect Revenue

Local number portability gives consumers the choice and convenience of keeping their wireline or wireless telephone number when switching from one service provider to another. During this USTelecom Webinar, iconectiv will explain the concept of numbering intelligence—a data routing and rating framework that simply and seamlessly determines which phone numbers belong to which phone companies.
Nov 9, 2021

In the news

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The world can be SHAKEN: Service providers and regulators move to tackle the robocall challenge

Robocalling is a global epidemic that affects every corner of the world. In 2020, North America and Europe received a total of 157.4 billion robocalls. This year, American consumers alone have received nearly 22 billion in the first five months, with this number expected to reach more than 52 billion by the end of the year. In this Q&A with Vanilla Plus, iconectiv’s Chief Product Officer Michael O’Brien discusses the multiple measures being taken to tackle the global spread of robocalls and other frauds.
Aug 4, 2021
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Legitimate Businesses, Telephone Companies Now Have More Options to Present Verified Caller ID to Consumers

Legitimate businesses that rely on voice calls to reach their customers got a much-needed boost this week following the announcement by the Secure Telephone Identity Governance Authority (STI-GA) that they are expanding how trusted caller information can be established. This APNews.com article discusses how this policy change gives voice service providers that plan to use Delegate Certificates when implementing a STIR/SHAKEN framework the opportunity to have business customers register their telephone numbers with Registered Caller—the nation’s industry-backed centralized telephone number registry.
Jul 26, 2021
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Legitimate Businesses, Telephone Companies Now Have More Options to Present Verified Caller ID to Consumers

Spam and illegal robocalls have caused consumers to stop answering calls from numbers they don’t recognize. This poses a significant challenge for legitimate businesses trying to reach consumers by phone with important or timely updates and information. This Yahoo! Finance article discusses the latest effort to combat robocalls through the expansion of the SHAKEN protocol, allowing businesses an opportunity to register their numbers through the industry-backed program, Registered Caller. This move is intended to help business connect with customers and restore consumer confidence in consumer calls.
Jul 26, 2021
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STI-GA Announces Policy Changes to Support Delegate Certificates and Toll-Free

Characterized as a major breakthrough in the conflict with illegal robocalls, the Secure Telephone Identity Governance Authority (STI-GA) announced two policy changes in the SHAKEN ecosystem. The set of first policy changes will allow delegate certificates to be used by third-party callers as well as companies originating calls from toll-free numbers to also provide SHAKEN authentication. The second set of policy changes are designed to authorize Responsible Organizations (Resp Orgs) to access Service Provider Code tokens.
Jul 26, 2021
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Who is calling and why? T-Mobile enhances caller ID in proof-of-concept

Aiming to boost customer confidence in picking up phone calls from unknown numbers, this Fierce Wireless article discusses how T-Mobile and partners completed a wireless call that used authenticated caller ID and showed details like company branding to provide more information about who was calling and why. The call, which the partners believe to be a first, was completed in partnership with iconectiv, First Orion, CTIA, Everbridge, NetNumber, Numeracle, and Twilio.
Jul 20, 2021
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T-Mobile US brings rich call data to caller ID for more protection against scammers

T-Mobile US recently announced it has completed what it says is the first wireless call to combine authenticated Caller ID and Rich Call Data (RCD), powered by the STIR/SHAKEN framework and protocols to protect consumers from scammers. The call was performed with a premier group of tech firms, messaging industry stakeholders and voice service providers including iconectiv, First Orion, CTIA, Everbridge, NetNumber, Numeracle, and Twilio. When widely used, RCD will empower consumers with more call information, so they can make the right choices in the moment, stay safe from spam and scammers, and still get important calls.
Jul 19, 2021
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What would it take to get you to answer your phone again? T-Mo thinks it has an answer

T-Mobile US recently announced a new technology demonstration that builds upon the verification of STIR/SHAKEN and takes it a step further, to affirmatively identify businesses or organizations who are calling so that they can reach their customers. The demo call was conducted in conjunction with a number of partners including CTIA, First Orion, Everbridge, iconectiv, NetNumber, Numeracle, and Twilio.
Jul 19, 2021

Events

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MWC Barcelona 2022

iconectiv will be joining leading technology providers, service providers and other key industry stakeholders at MWC 2022 in Barcelona from February 28 to March 3, 2022 (Hall 2 stand 20IRM).
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Common Language IAB &TAG Meeting

The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in Nashville TN, on March 8th, 9th and 10th. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regard to specific code sets identified to satisfy subscriber business requirements.
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PACE ACX’22

As a proud member and Gold sponsor of PACE, iconectiv looks forward to meeting our peers in the contact center industry to demonstrate our commitment to making the customer experiences simple, seamless and secure.
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Common Interest Group on Routing and Rating Working Group (CIGRR)

iconectiv will host the second quarter Common Interest Group on Rating and Routing (CIGRR) work group session virtually on April 5th – 7th, 2022. This three-day virtual meeting provides an interactive forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA). TRA is the primary source of numbering, routing, and rating data in support of an intercompany information exchange process for the telecommunications industry. TRA provides data and services for…
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Common Language IAB &TAG Meeting

The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in San Antonio TX, on March 21st, 22nd and 23rd. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regard to specific code sets identified to satisfy subscriber business requirements.
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ITEXPO 22

Studies show that in the U.S., 76 percent of calls from an unidentified or unfamiliar number are left unanswered. While the deployment of the STIR/SHAKEN framework is helping mitigate spoofing and robocalling, some legitimate business calls may consequently be mislabeled as spam, even if they are not.
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Common Interest Group on Routing and Rating Working Group (CIGRR)

iconectiv will host the third quarter Common Interest Group on Rating and Routing (CIGRR) work group session virtually on July 12th – 14th, 2022. This three-day virtual meeting provides an interactive forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA). TRA is the primary source of numbering, routing, and rating data in support of an intercompany information exchange process for the telecommunications industry. TRA provides data and services for…

Speaking Engagements

speaking engagement

The Rise of Scam Attacks

This session will explore how increased collaboration between key stakeholders across the eco-system has enabled the development of innovative solutions to increase security and enhance user experience.
speaking engagement

How Verification is Helping Maintain the Integrity of Voice Calls

Studies show that in the U.S., 76 percent of calls from an unidentified or unfamiliar number are left unanswered. While the deployment of the STIR/SHAKEN framework is helping mitigate spoofing and robocalling, some legitimate business calls may consequently be mislabeled as spam, even if they are not.