news & events

The greatest challenge communication service providers face is keeping pace with technology advancements—like 5G—that support the rollout of new revenue-generating services in a way that is both profitable and scaleable. One of the main hurdles to achieving this is the deployment, management and interconnection of physical and virtual assets that support these services. To address this challenge, IDC has released a new whitepaper, “Common Language Drives Customer Value for All Network…

It’s been said throughout the COVID-19 pandemic that we’re all in the same storm, even if we’re not all in the same boat. For 96 percent of Americans, those very different boats all have one important thing in common – a mobile phone. When leveraged correctly, these mobile phones can execute a trustworthy and effective centralized communication that truly has everyone’s best interests at heart. The Biden administration’s latest announcement that directed states to make every American adult…

By the end of June all U.S. voice providers are required to implement STIR/SHAKEN technology, to fight against robocallers by authenticating caller ID to help ensure a phone number isn’t being spoofed. And while scammers continue to evolve to more sophisticated methods, progress is being made. iconectiv has the role of industry and policy administrator for SHAKEN. It essentially acts as the trust authority, to ensure that different parts of the STIR/SHAKEN authentication process are…

Wangiri is a global scourge that costs service providers $1.82 billion (€1.53 billion) annually, making it one of the top five fraud types, says John Haraburda, principal solutions engineer director, iconectiv. In this type of robocall scam, fraudsters call but hang up after the first ring hence the name wangiri, which is Japanese for “one (ring) and cut.” When victims call back, they don’t realize that it’s a premium telephone number, and they’re hit with steep toll charges. The scam…

The telephone totally revolutionized the way we could communicate with people all over the world. But then came email and took it to the next level. And then came text messaging. And then came video calls. And so on…What’s next? What’s just around the corner? In this interview series, called ‘The Future Of Communication Technology’ we are interviewing leaders of tech or telecom companies who are helping to develop emerging communication technologies and the next generation of how we…

Telecommunications services like phone calls and text messaging are fundamental to everyday existence, and service providers are heavily dependent on the availability of affordable and interoperable technologies to meet customer expectation for reliability and keep them safe. Last November, the GSMA launched its new process for the governance and approval of Industry Specifications. This included the creation of the Industry Specifications Approving Group (ISAG) as the oversight and approval…

Use of short codes known as (SMS) “With 96% of American’s owning a mobile phone and the average U.S. citizen increasing their time spent on their phone by an additional 23 minutes per day, text messaging via short codes offers the perfect opportunity for e-commerce businesses to enjoy a direction connection and a trusted way to engage in two-way, interactive text conversations with their consumers. With a 98 percent open rate, customers can simply send a text message to a short code to get…