In the news

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The Future of Communication Technology with Michael O’Brien

The telephone totally revolutionized the way we could communicate with people all over the world. But then came email and took it to the next level. And then came text messaging. And then came video calls. And so on…What’s next? What’s just around the corner? In this interview series, called ‘The Future Of Communication Technology’ we are interviewing leaders of tech or telecom companies who are helping to develop emerging communication technologies and the next generation of how we…
Mar 3, 2021
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How Text Message Short Codes Help Retailers Boost Sales and Engagement

The easier it is for consumers to do something, the more likely they are to do it. That’s why retailers and other businesses use text message short codes as a powerful tool to engage customers. Mnemonics, systems for improving and assisting the memory and code length are two reasons why short codes are easier for consumers to remember than URLs and email addresses. Businesses can opt to use “vanity” numbers, which makes it even simpler for customers to remember a brand name and how to get in…
Feb 22, 2021
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An Interview with Mr. Jonathan Shulman, Vice President, Business Development iconectiv

Jonathan Shulman, Vice President, Business Development at iconectiv, is responsible for identifying and developing new business opportunities and future revenue streams across iconectiv’s secure, interconnection solutions with global mobile network operators, telecom regulators, technology and industry partners. He also leads engagement with product and engineering teams to represent the voice of the customer and translate insights into test cases and proof of concept prior to market launch. …
Feb 17, 2021
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How HR Professionals Can Connect With Candidates and Employees Through Short Code Messaging

With 96% of Americans owning mobile phones, HR recruiters are now leaning toward tools such as online chatbots and short code messaging. With so many cases of fraudsters, and a surge in robocalling, people now do not answer calls from numbers they do not know. And, with the CTIA reporting that 93% of consumers consider text messaging to be a trusted communication environment, short codes offer the perfect opportunity for starting a trusted conversation between recruiters and…
Feb 16, 2021
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CTIA Wireless Foundation Launches Catalyst 2021, Competitive Grants Program for Health and Well-Being

CTIA Wireless Foundation today announced the launch of Catalyst 2021, its competitive grants program accelerating social entrepreneurs using wireless to address pressing health and well-being issues. The Foundation’s signature initiative, Catalyst identifies and funds early stage organizations that take advantage of the speed, efficiency and versatility of wireless to improve the health and well-being of Americans. Catalyst will award $100,000, $50,000 and $25,000 grants to three winners. …
Feb 9, 2021
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5 Ecommerce Trends to Watch for in 2021

SMS has pulled great outcomes for brands in the last few years: In 2016, Seattle Sun Tan found great success with text-based marketing. The company implemented an SMS campaign offering discounts to customers, and within the first month, 4,750 people opted in — this drove $196,000 in new sales and a 500% increase in spend from their regular clientele. “Text messaging via shortcodes offers the perfect opportunity for ecommerce businesses to engage in two-way text conversations with consumers,”…
Jan 14, 2021
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How CSPs can restore consumer trust in communications in 2021 – and beyond

Understanding the real perception of consumer trust in communications these days is hard to know exactly because so many factors play into it. We do know that 76% of consumers no longer answer calls from unfamiliar and unidentified numbers, letting them drop into voice mail instead. Some contact centre operators say that outbound call answer rates are down 30% It’s not hard to see why. In the UK, for example, consumers receive five billion nuisance calls each year, according to Ofcom…
Jan 7, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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With New Mandated OTS Switching Process on the Horizon, UK Communications Providers Have Viable Managed Access Provider Option

iconectiv offers choices for providers to meet the UK’s September 2024 deadlineWhat’s the News:  The One Touch Switch (OTS) deadline for the United Kingdom, set for 12 September 2024, mandates that communications providers (CPs) take specific steps to comply with OTS requirements. While this presents CPs with a unique opportunity to attract new customers through innovative services that facilitate seamless switching for UK residents, there are obstacles to navigate in reaching this goal…
Jun 12, 2024
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iconectiv Chief Technology Officer Elected to SIP Forum Board of Directors

Steve Tang to contribute his expertise and extensive experience in developing solutions for the seamless interconnection of devices, applications and networks to key industry organizationWhat’s the News:  Steve Tang, Chief Technology Officer at iconectiv, has joined the Board of Directors of the SIP Forum, a leading organization fostering interoperability and adherence to standardization efforts and advancing the adoption of the STIR/SHAKEN Call Authentication Framework, audio and video…
May 16, 2024
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Cross Border Call Authentication for Fighting Fraudulent Calls Takes the Stage at CABASE Internet Day

Trusted communications leader, iconectiv, examines interconnection challenges and protects networks from being misused and abused by fraudstersWhy: In Argentina, most consumers rely on mobile and internet communications to stay connected. In fact, according to a recent report, at the start of 2024, almost everyone in Argentina had at least one active cellular mobile connection (representing a penetration rate of 135%), while much of the country (more than 88%) had internet access. This…
May 16, 2024
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Today’s Digital Age Calls for Increased Protection of the Phone Number, says iconectiv

More than just a string of digits, phone numbers are a vital component for digital identities worldwideBRIDGEWATER, NJ – May 2, 2024 –  The market size for global digital identity solutions reached USD 27.51 billion in 2022 with projections indicating a steady expansion at a compound annual growth rate (CAGR) of 17.2% from 2023 to 2030, and for good reason: With modern society’s digital transformation, the spotlight on protecting and verifying the digital identity has intensified since…
May 2, 2024
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The Path to 5G Profitability for Data Centers, Towers and Real Estate Companies

iconectiv® TruOps™ Common Language® enables data center operators, towers and commercial real estate owners to maximize their visibility, competitiveness and revenue  What’s the News: A new iconectiv white paper explores how data center operators and commercial real estate companies can use Common Language to build awareness of their fiber, interconnection and tower/site portfolios. iconectiv will showcase Common Language during  Connect(X) 2024 in Atlanta on May 14.Why it…
Apr 30, 2024
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Upcoming Live Webinar Shines Light on Best Practices to Secure the Digital Identity

“Securing the Digital Frontier: Navigating Challenges and Best Practices in Digital Identity Verification” Webinar and Q&A to Feature iconectiv EVP Michael O’Brien What: In today’s digital landscape, much of our daily activities are heavily dependent on global communication networks. Regardless of the type of information exchange, we value the immense convenience offered by our mobile devices. As we deal with sensitive matters such as personal details and financial information,…
Apr 23, 2024
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How Financial Service Companies Are Using Phone Number Data to Mitigate Fraud

iconectiv’s Digital Identity platform leverages porting data for identity verification, fraud prevention and risk management.What’s the News? A new use case from iconectiv showcases how global financial services companies can use numbering data to bolster security measures and mitigate fraud. Why it Matters? As fraudsters increasingly target mobile devices and communication networks, iconectiv data exchanges flag recently ported phone numbers, offering a reliable method to verify the…
Apr 22, 2024

Speaking Engagements

Matthew Lear

Matthew Lear

Senior Director of Product Management

Matthew Lear, Senior Director of Product Management at iconectiv, is responsible for overseeing the Trusted Communications portfolio, focused on bringing increased trust in B2C communications in voice, messaging and data. 

With more than 25 years of technology and business leadership in the telecommunications industry, Lear has created product strategies and delivered enterprise and consumer products and solutions to market. Prior to iconectiv, Lear served as Director of Product Management at ZOS Communications, where he developed product strategies and delivered cloud and mobile device solutions focused on location-based services and contextual geo-fencing.

Lear graduated from Stevens Institute of Technology with a Master of Science degree in computer science and received his Bachelor of Science degree in computer science from Rutgers University.

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MEF Leadership Forum + MEET UP

The MEF and the Canadian Telecommunications Association are collaborating to bring the industry together in Toronto on Tuesday, July 18, 2023 for an all-day conference where they will focus on the most recent text messaging developments, including the role of trust, identity and interoperability. The event will also explore the significance of trust, identity, interoperability and other topics including: Keynotes and seminars from industry leaders Panel talks in which industry insiders…
Chris Drake

Chris Drake

Chief Technology Officer

Chris Drake, Senior Vice President - Corporate and Business Development, at iconectiv, is responsible for internal and external technology initiatives including emerging opportunities in trusted communications, cybersecurity, mobile content, mobile identity, virtualization and M2M/IoT. 
Drake began his career at Bell Northern Research and has over 25 years in the telecommunications industry. Prior to iconectiv, Chris held executive positions at Neustar, Sonus Networks, Telcordia Technologies as well as other companies.  Drake is also an executive advisor to technology startups and had worked with the Canadian Consulate Tech Accelerator @ NYC for many years. Drake contributes to various GSMA efforts including the Fraud and Security Group, The Networks Group, and the Industry Specification Approving Group. Drake is on the board and executive committee of the Alliance for Telecommunications Industry Solutions (ATIS), chair of the ATIS Technology and Operations Council.  Drake is a longstanding member of the CTIA cybersecurity working group, the Cybersecurity Advisory Board for the Pace University Seidenberg School of Computer Science and Information Systems, and has served on the Industrial Advisory Board for the Security and Software Engineering Research Center (S2ERC) for Georgetown and Ball State Universities through the National Science Foundation. Drake also serves on the FCC federal advisory committee, the North American Numbering Council.

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Are We Ready for a Universal Registry of Known Telephone Numbers?

Chris Drake, Senior VP, Corporate and Business Development at iconectiv, will moderate a panel on developing a Known Telephone Number TSA-like concept, on June 12. Traditional and non-traditional service providers panelists include Allyson Blevins, Senior Director Numbering Policy, Sinch; Mike Rudolph, CTO, YouMail, Melissa Blassingame, Senior Director Business Development, Twilio and T-Mobile US – Adrian Lazar Adler, Sr Manager, Business Assurance. With the growing and changing landscape of…
Alberto Apablaza

Alberto Apablaza

Account Director, LATAM at iconectiv

Alberto Apablaza, Account Director, LATAM at iconectiv, is responsible for the operations and implementation of the Number Portability in Chile and Argentina including managing new initiatives in the region. As a trusted business leader, Apablaza has demonstrated history of working in the Telecommunications Industry from the beginning of his career in Chile and then in South America. He has been involved in the Chile Number Portability from its conception where he led the project program in one of the most prominent carriers in Chile. Apablaza is a Computer Science Engineer with a Master Degree in Management in Technological Entrepreneurships.

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NUMBER PORTABILITY, TELEPHONY: Update and Challenges

Alberto Apablaza, iconectiv’s LATAM Account Director, will participate in a number portability session on May 17 at CABASE Internet Day 2023 in Argentina. Alberto will be joined by Nacho Ribeiro, IP Telephone Commission Coordinator and Jeff Pulver, founder of Vonage and pioneer in the field of Voice over Internet Protocol (VoIP). Topics to be discussed include: Recent fixed and mobile portability status updates Elimination of the “15” to call cell phones Changes to Argentina’s…
john hayes

John Hayes

Senior Director, iconectiv

John Hayes, Head of Solutions Engineering at iconectiv, is responsible for leading the company’s activities that enable carriers to economically meet their rollout objectives and cost effectively support their service portfolio.

With more than 30 years of experience in telecommunications, Hayes has led engagements to improve network operations for global carriers centered around optimizing new investments, utilization embedded capabilities and leveraging carrier interworking.

He has also advocated the need for carriers to focus on establishing a robust data infrastructure that is consistently used across the business to obtain reliable insights that permit effective operational and capital efficiencies to be realized.

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The 5G playbook – What Do you Need to Deploy 5G?

5G may already be available in most of the U.S., but there are still many small operators that are in the beginning of their 5G transitions.  This panel discussion will talk about the spectrum, regulatory challenges, infrastructure needs and investment requirements to build a 5G network. In addition, it will discuss some of the unknowns that we are still learning about 5G, such as why operators have failed to fully monetize 5G at this point. Panel participants include: Sue Marek,…
Bob Grant

Bob Grant

Principal Product Manager at iconectiv

Bob Grant, Principal Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for TruOps TRA and TruReach Certify. His role entails working collaboratively across all functions within the organization to ensure strategic and tactical alignment of goals and resources.

Grant has more than 20 years of experience managing products in the telecommunications industry. Before joining iconectiv, Grant served as Channel Operations Director for Avaya.

He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University.

speaking engagement

Superheroes Unite: Protecting and Defending the Communications Ecosystem

At Conecta Mexico, iconectiv’s Principal Product Manager, will take the stage to talk about how communications superheroes are keeping us all safe and connected. In the ever-expanding telecom universe, there are villains trying to corrupt the communications ecosystem. Fortunately, a legion of Trusted Communication Superheroes—each wielding unique special powers—are laser-focused on keeping people connected, businesses running and commerce flowing by identifying and verifying legitimate…
Bob Grant

Bob Grant

Principal Product Manager at iconectiv

Bob Grant, Principal Product Manager at iconectiv, is responsible for setting the strategy, roadmap and feature definition for TruOps TRA and TruReach Certify. His role entails working collaboratively across all functions within the organization to ensure strategic and tactical alignment of goals and resources.

Grant has more than 20 years of experience managing products in the telecommunications industry. Before joining iconectiv, Grant served as Channel Operations Director for Avaya.

He holds a Bachelor of Science in computer science from Montclair State University and a Master of Business Administration in international business from Fairleigh Dickinson University.

speaking engagement

Cloud Comms Summit US

The Cloud Comms Summit is the leading and largest vendor-agnostic event for service providers focused on the Cloud Communications industry. Established by Cavell, the summit offers key findings from the latest Cloud Comms Market and Enterprise Insight Research Reports to help you understand the market. iconectiv’s Bob Grant, Director of Product Management, will be joining industry leaders to discuss on-going efforts to eliminate illegal robocalling and spoofing. Take the opportunity to…
speaking engagement

Not All Numbers Are Created Equal: Finding the Right Messaging Solution for Your Business

The business messaging landscape is constantly changing as new entrants disrupt the ecosystem. Nearly 70% of consumer brand interactions shifted to messaging during the pandemic, and this trend is expected to continue as nearly 65% of the global population send and receive SMS messages. As both businesses and consumers continue to lean into messaging, there are several options for them to consider – from short codes and 10-digit long codes (10DLC) to toll-free numbers, rich communications…