In the news

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The Genius is Within: Real Innovation Begins by Listening to the Right Voices

I recently came across a 1984 article written about Mervin J. Kelly, the legendary American physicist whose career with Bell Labs spanned 23 years and multiple positions, from Director of Research to Chairman of the Board and everything in between. Described as a motivator who asked the right questions and found the best people to answer them, he is hailed as the driving force that steered the famed research enterprise into solid-state physics, a novel field of study that resulted in the 1948…
Apr 22, 2020
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Member Spotlight | April 2020

At iconectiv, we are dedicated to helping you navigate the ever-changing communication landscape. New technologies have revolutionized the way brands and consumers connect and engage with one another. This has given rise to unforeseen challenges, such as a rise in illegal robocalling and caller-ID spoofing. As a result, confidence in the communications industry and new technology is declining. Our TruReach platform features four unique products to simplify processes and help you maintain…
Apr 2, 2020
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The PKI Guy examines how to end robocalls with Chris Drake of iconectiv

TPG: How big is the robocall and caller ID spoofing problem? CD: Currently over 75% of calls are left unanswered when it comes from an unidentified or unfamiliar number. This is due to the spike in illegal robocalls. In October 2019, Americans were inundated with more than 2,000 robocalls every second, which is enough to put the annual total over 49 billion. In fact, illegal robocalls represented nearly half of all unwanted calls in 2019. VoIP technology advancements have allowed a massive…
Mar 31, 2020
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Robocalling faces a new Robocop with US TRACED Act

Robocalling has been an intrusive annoyance to millions of people on a day-to-day basis to the extent that they no longer pick up their phones to calls from outside their contact lists. This is costing carriers revenue due to fraudulent traffic pumping as well as for legitimate business rate calls and causing time-consuming delays for enterprises of all types. The good news is that recent US regulation to stamp out robocalling has been enacted and there are now robust verification solutions to…
Mar 30, 2020
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Companies face fresh security risks from people working from home

Millions of people are working from home around the world as the coronavirus pandemic spreads and authorities plead for people to stay at home to slow the rate of contagion. Though people staying and working from home helps stop the spread of the virus, it increases the likelihood of companies getting hacked through weaknesses in employees’ home networks and misuse of VPN. “The cats are away so the mice are playing,” said Karim Hijazi, CEO of Prevailion, a company that monitors cyber threats…
Mar 23, 2020
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Black Swan Solution Guide: Getting Porting History and Carrier Data to Verify Identity and Mitigate Account Takeovers

Not all risk intelligence sources are of equal value.  Some are so important that ignoring them might prove disastrous. One intelligence source of increasing importance is getting real-time notice of changes to telephone number ports and the carrier-of-record.  There are good reasons why this intelligence is so vital. Indeed, checking on the security and stability of the smartphone account is now considered critical by enterprises and identity aggregators in banking, e-commerce,…
Mar 6, 2020
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iconectiv Enables Consumers to Trust Calls, Text Messages and RCS Interactions

Americans were inundated with more than 58 billion robocalls in 2019—22 percent more than in 2018, USA Today reports. That’s conditioned people to let calls from unfamiliar or unidentified numbers drop into voicemail 76 percent of the time–assuming that their voicemail is even set up and isn’t already full. Voice isn’t the only channel negatively impacted by fraud. In 2018, the Federal Trade Commission received 93,331 complaints about unwanted text messages, including smishing (text message…
Feb 18, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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iconectiv Joins the 5G Open Innovation Lab to Accelerate New Enterprise Services

What’s the News: iconectiv has joined the 5G Open Innovation Lab, a new ecosystem of 5G equipment providers, cloud-service providers, academia, government agencies and communication service providers as well as early- and later-stage start-ups. Why it Matters: Communications service providers rely on iconectiv® TruOps Common Language® to ensure that their physical and virtual assets in the infrastructure can support new 5G services at scale. iconectiv brings that expertise to 5GOILab to…
Jun 28, 2021
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Brand Impact of Consumer Trust in Voice Calls, Text Messages and RCS

AT&T, Google, iconectiv and Infobip Share Insights During MWC21 What: Illegal robocalls, SMS spam and “wangiri” one-ring scams are a global scourge that has conditioned consumers to ignore calls and messages from phone numbers they don’t recognize. They also create significant financial losses for businesses, schools, health care providers and other organizations because important alerts, reminders and other notifications go unanswered, requiring multiple follow-ups. Service providers…
Jun 23, 2021
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Protect Your Customers Against Wangiri One-Ring Scams: Understanding and Implementing the FCC Safe Harbor

What: “Wangiri” fraud costs service providers $1.82 billion annually, making it one of the top five fraud types. Also known as one-ring scams, wangiri initially targeted consumers but has expanded to businesses, including call centers. In response to the Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act, the FCC recently confirmed that voice service providers may block calls from numbers that are highly likely to be associated with wangiri without fear of liability. …
Jun 16, 2021
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MWC21 Spotlights How Trusted Communications is Protecting Consumers, Brands and Bottom Lines

iconectiv experts provide insights into industry-led fraud-fighting initiatives What’s the News: MWC21 attendees will hear first-hand how innovative industry initiatives such as Registered Caller, STIR/SHAKEN and GSMA Verified Sender are steadily rebuilding consumer trust in voice calls and messaging.  Why it Matters: Spam and illegal robocalls have caused consumers to stop answering their calls. That's not surprising considering the $1.82 billion lost annually due to…
Jun 15, 2021
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USTelecom Webinar Spotlights Challenges and Opportunities for Rapid 5G Rollouts

iconectiv to participate in a webinar on May 13, 2021 at 1 p.m. ET What: iconectiv—along with a guest speaker from IDC—will participate in a USTelecom webinar, “Using Existing Technology to Power the Communications of Tomorrow (5G, Edge Computing, Virtualized Networking and More) to discuss the key findings from the IDC whitepaper, sponsored by iconectiv, “Common Language Drives Customer Value for All Network Technology: 5G/MEC and Virtualized Networking.” Presenters will discuss: …
May 13, 2021
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IDC Whitepaper Addresses The Challenges Of Cost-Effectively Deploying 5G At Scale

What’s the News: Industry analyst firm IDC explains how iconectiv® TruOps Common Language® will play a larger role in the evolution of networks—particularly in support of accelerating 5G rollouts—while continuing to support ongoing network operations and maintenance. Why it Matters: The greatest challenge communication service providers face is keeping pace with technology advancements—like 5G—that allow new revenue-generating services to be introduced profitably and at scale. One big…
Apr 29, 2021
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Best Practices for Building a Secure Foundation for RCS

iconectiv joins international panel of experts for MEF Connects Virtual Panel BRIDGEWATER, N.J. (March 17, 2021) – Rich Communication Services (RCS) that power Rich Business Messaging (RBM) is bringing a new level of efficiency and effectiveness for business-to-consumer (B2C) engagement. Expected to enable $112 billion in sales for online and brick-and-mortar retailers, RBM delivers the full power of the internet directly to the native messaging app on the mobile phone. As the industry…
Mar 17, 2021