In the news

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CIO Leadership: 2020 HMG Live! Philadelphia CIO Executive Leadership Summit Recap: Reimagining the Business and the Future of Work

When the world screeched to a halt in March, a return to work as we knew it still seemed a possibility. But with four months behind us and an undetermined future ahead, it is clear that the nature of work must shift dramatically to adapt to these uncertain times. When asked where work will be conducted as of the fourth quarter of 2020, 75% of CIOs, CISOs and technology executives surveyed by HMG Strategy said they expect most work to continue to be conducted at home, with some percentage…
Aug 19, 2020
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Podcast: Take control of your customer gateway – your 800 number – it is more valuable now than ever!

Your company may be missing out on an entire generation of customers and you can access them with a very inexpensive technology enhancement. Matthew Noreen, Senior Account Director at iconectiv speaks to Don Witt of the Channel Daily News, a TR publication, about the value and positioning of the 800 number in today’s business strategy. The 800 number has been overlooked.  It is normally on the company’s website but underutilized because it is voice centric.  Enable the 800 number…
Aug 18, 2020
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CIO Exclusive Interview with New iconectiv Chief Product Officer, Michael O’Brien

iconectiv has a strong legacy within the telecom industry of being a trusted, reliable source of information and data and this is what drew Michael O’Brien to the company. He cited spam and robocalling as big challenges affecting consumer trust and his company is positioning itself to help solve these problems and lifting consumer confidence in the process. There are hundreds if not thousands of networks out there, he explained, and they need to know how to route information between each…
Aug 3, 2020
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TMC Announces Recipients of the 2020 Communications Solutions Products of the Year Award

TMC, a global, integrated media company helping clients build communities in print, in person and online, announced today the recipients of the 2020 Communications Solutions Products of the Year Award.One of TMC’s most coveted awards, the Communications Solutions Products of the Year Award honors exceptional products and services that facilitate voice, data and video communications that were brought to market or greatly improved upon in the last twelve months. Read more here.
Jul 13, 2020
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iconectiv’s Sharon Oddy and Kim Carter join WICT leadership program

iconectiv has announced that two of its employees have been selected to take part in the Women in Cable Telecommunications’ (WICT) 2020 Rising Leaders Program. Sharon Oddy, head of marketing and corporate communications, and Kim Carter, senior software developer, will join other industry leaders for the immersion program that prepares women to undertake increased leadership responsibilities. Read more here.
Jul 8, 2020
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1-800-TEXT: Enable Your Toll-Free Number for SMS

Up until around 2005, toll-free numbers offered companies a competitive advantage since most consumers were still charged for long-distance calls. As cellphones became more ubiquitous and affordable, cost-free calling was no longer the most significant factor to the customer. Used by some of the biggest and oldest brands, toll-free numbers—also referred to as 800 numbers, with variations including 888, 877, 866, etc.—still hold tremendous value for businesses, especially considering that…
Jul 7, 2020
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Telecommunication Industry Working Group Aims to End Robocalls Through Cryptographic Credentials

Every day, Americans are inundated with millions of robocalls. But the Verifying Integrity in End-to-End Signaling Working Group seeks to put an end to them. The group of the GSM Association, which is chaired by network management company Iconectiv, aims to develop technologies that can identify and intercept internetwork signaling fraud — when nefarious actors route their calls through online programs that make their numbers appear local, increasing the likelihood that recipients will…
Jul 7, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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iconectiv Joins the 5G Open Innovation Lab to Accelerate New Enterprise Services

What’s the News: iconectiv has joined the 5G Open Innovation Lab, a new ecosystem of 5G equipment providers, cloud-service providers, academia, government agencies and communication service providers as well as early- and later-stage start-ups. Why it Matters: Communications service providers rely on iconectiv® TruOps Common Language® to ensure that their physical and virtual assets in the infrastructure can support new 5G services at scale. iconectiv brings that expertise to 5GOILab to…
Jun 28, 2021
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Brand Impact of Consumer Trust in Voice Calls, Text Messages and RCS

AT&T, Google, iconectiv and Infobip Share Insights During MWC21 What: Illegal robocalls, SMS spam and “wangiri” one-ring scams are a global scourge that has conditioned consumers to ignore calls and messages from phone numbers they don’t recognize. They also create significant financial losses for businesses, schools, health care providers and other organizations because important alerts, reminders and other notifications go unanswered, requiring multiple follow-ups. Service providers…
Jun 23, 2021
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Protect Your Customers Against Wangiri One-Ring Scams: Understanding and Implementing the FCC Safe Harbor

What: “Wangiri” fraud costs service providers $1.82 billion annually, making it one of the top five fraud types. Also known as one-ring scams, wangiri initially targeted consumers but has expanded to businesses, including call centers. In response to the Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act, the FCC recently confirmed that voice service providers may block calls from numbers that are highly likely to be associated with wangiri without fear of liability. …
Jun 16, 2021
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MWC21 Spotlights How Trusted Communications is Protecting Consumers, Brands and Bottom Lines

iconectiv experts provide insights into industry-led fraud-fighting initiatives What’s the News: MWC21 attendees will hear first-hand how innovative industry initiatives such as Registered Caller, STIR/SHAKEN and GSMA Verified Sender are steadily rebuilding consumer trust in voice calls and messaging.  Why it Matters: Spam and illegal robocalls have caused consumers to stop answering their calls. That's not surprising considering the $1.82 billion lost annually due to…
Jun 15, 2021
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USTelecom Webinar Spotlights Challenges and Opportunities for Rapid 5G Rollouts

iconectiv to participate in a webinar on May 13, 2021 at 1 p.m. ET What: iconectiv—along with a guest speaker from IDC—will participate in a USTelecom webinar, “Using Existing Technology to Power the Communications of Tomorrow (5G, Edge Computing, Virtualized Networking and More) to discuss the key findings from the IDC whitepaper, sponsored by iconectiv, “Common Language Drives Customer Value for All Network Technology: 5G/MEC and Virtualized Networking.” Presenters will discuss: …
May 13, 2021
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IDC Whitepaper Addresses The Challenges Of Cost-Effectively Deploying 5G At Scale

What’s the News: Industry analyst firm IDC explains how iconectiv® TruOps Common Language® will play a larger role in the evolution of networks—particularly in support of accelerating 5G rollouts—while continuing to support ongoing network operations and maintenance. Why it Matters: The greatest challenge communication service providers face is keeping pace with technology advancements—like 5G—that allow new revenue-generating services to be introduced profitably and at scale. One big…
Apr 29, 2021
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Best Practices for Building a Secure Foundation for RCS

iconectiv joins international panel of experts for MEF Connects Virtual Panel BRIDGEWATER, N.J. (March 17, 2021) – Rich Communication Services (RCS) that power Rich Business Messaging (RBM) is bringing a new level of efficiency and effectiveness for business-to-consumer (B2C) engagement. Expected to enable $112 billion in sales for online and brick-and-mortar retailers, RBM delivers the full power of the internet directly to the native messaging app on the mobile phone. As the industry…
Mar 17, 2021