News and Events

In the news

article

iconectiv is a Digiday Technology Awards winner

iconectiv’s TruReach Deliver Aerialink has won the 2020 Digiday Technology Award for best mobile marketing platform. This year’s awards winners played foundational roles in enabling media companies and marketers to earn money from their content, reach their audiences and make the most of digital real estate. Aerialink was chosen because it simplifies message creation and delivery while allowing companies to efficiently and cost effectively reach customers with personalized, value-based business text messages.

Nov 17, 2020

article

Secure Telephone Identity Governance Authority Progresses Fight to Mitigate Illegal Robocalling by Welcoming Its 50th Service Provider

As a strong indicator of the industry’s commitment to fighting illegal robocalling, the Secure Telephone Identity Policy Administrator (STI-PA) has registered its 50th authorized service provider (SP). SPs must be approved to secure access to the certificates needed to sign and validate calls to mitigate caller ID spoofing. The addition of a 50th SP takes place with the FCC mandate for service providers to implement more than seven months away.

Nov 11, 2020

article

Restoring Trust in Calling Information Is Key for Maximizing Call and Text-Answer Rates

Americans were inundated with more than 58 billion illegal robocalls in 2019, plus 4.5 billion spam text messages. Consumers are so fed up that when they see a call from an unfamiliar or unidentified number, they let it drop into voicemail 76 percent of the time. In this Connections Magazine article, iconectiv’s Mike O’Brien explores the telecom ecosystem battle against illegal robocallers and SMS fraudsters, and why it’s essential to restore consumer confidence in legitimate calls.

Nov 2, 2020

article

Convenient & Spam-Free: Why 800-Number Texting (8MS) is a Growing B2C Channel in North America

Texting is catching on as the preferred way to contact businesses. Texting is widely available, 93% of people consider text a trusted communication, and 85% of people prefer sending a message to a business to get information about products and services. In this article, Black Swan Telecom Journal interviews iconectiv’s Michael Gilbert on the company’s text-enabling B2C communications program and why text is increasingly preferred over voice.

Oct 19, 2020

article

Coronavirus stress: Mental health issues are rising among workers, but help is available

Technology is offering news ways for individuals who feel isolated in the virtual world to find solace. With Text for Humanity, what started as an idea to combat societal issues was transformed into a messaging switchboard for well-wishers. Texting has become a personal way to get in contact with other people. Using SMS short codes—a five to six-digit phone number that is used mainly for mass communication—over 100,000 messages have been sent in over 90 countries.

Oct 15, 2020

article

Wangiri Warriors: A Webinar on Solutions & Strategies for Fighting Call Back Fraud

In this Black Swan Telecom Journal webinar, iconectiv’s Principal Solutions Engineer Director John Haraburda joins a group of fraud control experts to provide a virtual advanced course on tactics and some of the latest thinking and solutions for taming Wangiri fraud. The webinar explores a new variation of Wangiri, where the fraudster’s invitation to call is done through the web.

Oct 1, 2020

article

Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. At PACE ACX Virtual 2020, iconectiv CTO Chris Drake will describe how brand and logo verification and authentication can and must be part of the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.

Sep 28, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Rise of Anti-Spamming and Authentication Takes Center Stage at Upcoming Conference

iconectiv will discuss the industry’s approach to stop illegal robocalls at Twilio’s conference.

Aug 5, 2019

press release

STI-GA Call for Certificate Authorities

Implementation of STIR/SHAKEN is a critical mission in the fight against illegal robocalls and caller ID spoofing. The Secure Telephone Identity Governance Authority (STI-GA) manages the rollout of this solution and is seeking interest from organizations that would like to serve as STI Certificate Authorities (CAs).

Jul 9, 2019

press release

Mitigating Illegal Robocalling Advances with Secure Telephone Identity Governance Authority Board’s Selection of iconectiv as Policy Administrator

The Secure Telephone Identity Governance Authority (STI-GA), operating under the auspices of ATIS, announced the selection of iconectiv as the U.S. STI Policy Administrator (STI-PA), a critical role in industry efforts to mitigate illegal robocalling. As the STI-PA, iconectiv will apply and enforce the rules as defined by the STI-GA to operationalize the SHAKEN framework. With this selection, the STI-GA has completed the initial establishment of the STI-GA ecosystem as contemplated by the FCC’s North American Numbering Council (NANC) Call Authentication Trust Anchor Working Group.

May 30, 2019

press release