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Driving Sales Transformation At iconectiv

The team of experts from the Revenue Enablement Institute have identified growth leaders – CXOs – who are at the forefront of defining, enabling, and leading the execution of the 21st Century Commercial Model. Peter Ford, iconectiv’s Executive Vice President of Global Sales, is a veteran sales leader with a reputation for taking a highly disciplined, customer-focused, and results-driven approach to sales. He joined iconectiv in 2018 to accelerate the company’s international strategy and since that time has transformed the sales organization. In this article, Ford shares his transformation journey to drive scalable growth by changing the culture and improving the go to market process.
May 27, 2021
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Member Spotlight | May, 2021

It is becoming progressively more difficult for contact centers to connect and engage with consumers because of the decline of consumer trust in voice communications—particularly as consumers increasing ignore calls from unknown callers. As an authoritative partner of the global communications industry connecting more than two billion people every day, iconectiv seeks to be a collaborative partner in solving a problem that is impacting PACE members’ businesses, as well as today’s consumers.
May 26, 2021
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5G and Common Language levels the playing field to new players, creates opportunity, Podcast

In the latest podcast by Telecom Reseller, iconectiv’s Director of Product Management, Sharon Dileo, is joined by Chris Bain, Director, Common Language Services at iconectiv to discuss the recent whitepaper findings and how a common naming strategy improves the effectiveness of real-time network operations and key business management functions while also bringing increased awareness when launching and managing new network-based services.
May 21, 2021
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Why ‘common language’ could clarify the DSP route through network complexity

In the latest IDC white paper, “Common Language Drives Customer Value for All Network Technology: 5G/MEC and Virtualized Networking,” iconectiv’s Karl Whitelock points out that while Common Language has been used by communications service providers for over 40 years, iconectiv’s TruOps Common Language was established to facilitate the service design and asset tracking needs of the operations and business management processes for prevailing and emerging network connectivity architectures. Additionally, Common Language is expected to play a major role in the evolution and deployment of new facilities-based networks.
Apr 30, 2021
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IDC Whitepaper Addresses the Challenges of Cost-Effectively Deploying 5G At Scale

Communication service providers face the major challenge of keeping up with the latest technology advancements, such as 5G, that support the rollout of new revenue-generating services in a way that is both profitable and scaleable. Industry analyst firm IDC has released a new whitepaper that addresses this challenge. The whitepaper explains how service providers can achieve business value by maximizing use of a standardized nomenclature and how iconectiv’s TruOps Common Language will play a larger role in the evolution of networks.
Apr 29, 2021
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A Matter of Trust: Leveraging Short Codes to Bolster Vaccine Communication Efforts

As we move toward nationwide vaccine eligibility, the logistics of helping people schedule and confirm appointments through a process they trust will be crucial. In this Healthcare Business Today article, iconectiv’s Cliff Holsenbeck explores how short codes are an ideal option for providing necessary communications and navigating the logistics of vaccine distribution. Across the country, text messaging has already been implemented as a tool by healthcare and other facilities throughout the pandemic for services like telehealth, virtual care, contact tracing, pre-screening questionnaires and sending updates to loved ones and caretakers.
Apr 8, 2021
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Wireless industry readies as STIR/SHAKEN deadline approaches

By the end of June all U.S. voice providers are required to implement STIR/SHAKEN technology, to fight against robocallers by authenticating caller ID to help ensure a phone number isn’t being spoofed. To date, T-Mobile, AT&T and Verizon have protected millions of customers from billions of robocalls. In this Fierce Wireless article, iconectiv’s CTO Chris Drake discusses iconectiv’s role as industry and policy administrator for SHAKEN and the upcoming deadline to implement this technology. iconectiv has processed over 100 carriers to be enabled for SHAKEN certificates and there are still between 50 and 100 carriers still in the queue.
Mar 25, 2021