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  1. Kathy Timko will help mentor tomorrow’s customer experience professionals as a new advisor for the Rutgers University’s Customer Experience Certificate Program
  2. Industry leading iconectiv® TruNumber Protect takes center stage at inaugural Middle East conference
  3. Market brief outlines how service providers can efficiently route calls and messages securely
  4. Service providers will lose €1.9B to telecom fraud on the first day of MWC19 Barcelona. iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will be discussing critical strategies to mitigate fraud during the show.
  5. Chris Drake, CTO, iconectiv will provide details on a new twist on an old fraud technique that is quickly escalating losses for service providers, call centers and enterprises during a specialist summit in San Francisco on February 21.
  6. iconectiv will host the Common Interest Group on Rating and Routing (CIGRR) work group session virtually on April 13th – 14th, 2021.
  7. The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in San Diego, CA. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regards to specific code sets identified to satisfy subscriber business requirements.

  8. The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in Nashville, TN. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regards to specific code sets identified to satisfy subscriber business requirements.

  9. The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in Columbus, OH. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regards to specific code sets identified to satisfy subscriber business requirements.

  10. iconectiv will host the 1st quarter Common Interest Group on Routing and Rating (CIGRR) work group session on January 21st - 23rd in Glendale, CA. This three day meeting provides an interactive forum for CIGRR to recommend advanced direction to the Telecom Routing Administration (TRA).   TRA is the primary source of numbering, routing, and rating data in support of an inter-company…