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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

NAPM Announces Completion of Transition to iconectiv as Nation’s New Local Number Portability Administrator

The North American Portability Management LLC (NAPM LLC), which provides oversight of the nation’s number portability system under the authority of the Federal Communications Commission (FCC), today announced the completion of the transition to iconectiv as the nation’s new Local Number Portability Administrator (LNPA) in all seven United States service regions. The transition to iconectiv as the LNPA involved hundreds of stakeholders across government and the private sector, and the multi-year project was successfully completed on schedule and as planned. This final acceptance marks the completion of one of the most significant upgrades ever made to our nation’s telecommunications infrastructure,” said NAPM co-chairs Teresa Patton and Tim Kagele. As LNPA, iconectiv will manage the nation’s Number Portability Administration Center (NPAC), the world’s largest system of databases of ported telephone numbers.
May 29, 2018
press release

iconectiv Completes Final Regional Transition to Modern, Cost-Effective, Secure NPAC

Weekend Marks Successful Cutover for Southwest, Western, and West Coast NPAC Regions
May 21, 2018
press release

iconectiv Announces Cutover of Three Regional NPAC Systems

Second Successful Regional Transition to iconectiv NPAC Includes Northeast, Mid-Atlantic and Midwest NPAC Regions
May 7, 2018
press release

iconectiv appoints veteran finance executive as CFO

Jamie K. Oliver brings 30 years of experience to key leadership position supporting growth strategy for respected communications services firm.
Apr 23, 2018
press release

iconectiv’s Tara Flynn Condon Named to Women in Cable Telecommunications Rising Leaders Program

iconectiv’s Tara Condon, director of product marketing for Information Solutions, has been named to the 2018 Rising Leaders Program by Women in Cable Telecommunications (WICT), an immersive leadership development program.
Apr 18, 2018
press release

Telecom Fraud, $20B Annual Global Problem, Continues to Rise: Mitigated Techniques Outlined at International Conference

iconectiv speaks about preventing the misuse and abuse of networks at RAG Conference.
Apr 16, 2018
press release

iconectiv Joins Linux Foundation’s Open Source Networking Collaboration Project, Including Transition to NFV

iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, today announced the company has joined The LF Networking Fund (LFN), a new open source networking initiative created by The Linux Foundation.
Apr 12, 2018

In the news

article

Coronavirus stress: Mental health issues are rising among workers, but help is available

Technology is offering news ways for individuals who feel isolated in the virtual world to find solace. With Text for Humanity, what started as an idea to combat societal issues was transformed into a messaging switchboard for well-wishers. Texting has become a personal way to get in contact with other people. Using SMS short codes—a five to six-digit phone number that is used mainly for mass communication—over 100,000 messages have been sent in over 90 countries.
Oct 15, 2020
article

Wangiri Warriors: A Webinar on Solutions & Strategies for Fighting Call Back Fraud

In this Black Swan Telecom Journal webinar, iconectiv’s Principal Solutions Engineer Director John Haraburda joins a group of fraud control experts to provide a virtual advanced course on tactics and some of the latest thinking and solutions for taming Wangiri fraud. The webinar explores a new variation of Wangiri, where the fraudster’s invitation to call is done through the web.
Oct 1, 2020
article

Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. At PACE ACX Virtual 2020, iconectiv CTO Chris Drake will describe how brand and logo verification and authentication can and must be part of the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
article

Increasing trust and simplifying verification for voice, text, and data

Today, billions of people are connected across voice, text and data communication channels every single day. Increasing robocalls and sophisticated financial scams amidst legitimate communications make it more difficult for businesses to efficiently reach and serve their consumers. Meanwhile, consumer trust is at risk—even for well-established brands. Read more from Vanilla Plus on how iconectiv is ensuring that consumers and businesses communicate with confidence and at industry scale.
Sep 17, 2020
article

Trusted Toll-Free with Text Improves Customer Service

Today, there are 42 million toll-free numbers in use. Even during high-call volume periods, customers trust them for engaging with companies. In this Smart Customer Service article, our Senior Account Director Mike Gilbert explores how toll-free numbers can expand the way customer service teams engage with consumers and how business texting can help strengthen customer relationships and improve customer satisfaction.
Aug 20, 2020
article

CIO Leadership: 2020 HMG Live! Philadelphia CIO Executive Leadership Summit Recap: Reimagining the Business and the Future of Work

When the world screeched to a halt in March, a return to work as we knew it still seemed a possibility. But with four months behind us and an undetermined future ahead, it is clear that the nature of work must shift dramatically to adapt to these uncertain times. When asked where work will be conducted as of the fourth quarter of 2020, 75% of CIOs, CISOs and technology executives surveyed by HMG Strategy said they expect most work to continue to be conducted at home, with some percentage…
Aug 19, 2020
article

Podcast: Take control of your customer gateway – your 800 number – it is more valuable now than ever!

Some companies may be missing out on an entire generation of customers that can be accessed with a very inexpensive technology enhancement. Matthew Noreen, Senior Account Director at iconectiv speaks to Don Witt of the Channel Daily News, a Telecom Reseller publication, about the value and positioning of the 800 number in today’s business strategy.
Aug 18, 2020