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| iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions. Visit the Pulse |
News & Events
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
$65bn Question: How can network and finance work together to safeguard capital investments?
Join iconectiv and VanillaPlus for a webinar that will explore how service providers can safeguard their capital investments while also complying with financial regulations.
Sep 20, 2018
press release
Newly Elected Chair of Key ATIS Group to Ensure Integrity of the Global Supply Chain
John Curreri, Systems Engineer, iconectiv, has been elected as the new chair of the ATIS Automatic Identification and Data Capture Committee.
Sep 11, 2018
press release
International Conference Addresses Telecom’s $29B Global Fraud Problem
iconectiv to speak at International Conference that addresses Telecom’s $29B Global Fraud Problem.
Sep 6, 2018
press release
Phone Number Management is Challenging – Learn How to Protect Your Customers, Brand and Revenue in Free Webinar
iconectiv, an authoritative partner of the global communications industry, and the Competitive Carriers Association (CCA), will present a free webinar, Phone Number Management Today – Protecting the Service Provider’s Customers, Brand and Revenue, on July 18 at 2 pm Eastern.
Jul 16, 2018
press release
Safety in numbers - fighting fraud is a job for everyone says iconectiv
Calls on industry to unite to improve security
says tighter number management can cut fraud risk
Jun 29, 2018
press release
iconectiv Chief Information Security Officer to Present at NYIT’s Undergraduate Program for Security of Mobile Devices and Wireless Networks
iconectiv Chief Information Security Officer to Present at
NYIT’s Undergraduate Program for Security of Mobile Devices and Wireless Networks
Jun 25, 2018
press release
New Phone Number Lookup Service Available for NPAC Users
TruNumber Finder simplifies number management, customer acquisition and customer service by providing an accurate view of phone number information to resolve call completion and number porting issues.
May 30, 2018
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In the news
article
Coronavirus stress: Mental health issues are rising among workers, but help is available
Technology is offering news ways for individuals who feel isolated in the virtual world to find solace. With Text for Humanity, what started as an idea to combat societal issues was transformed into a messaging switchboard for well-wishers. Texting has become a personal way to get in contact with other people. Using SMS short codes—a five to six-digit phone number that is used mainly for mass communication—over 100,000 messages have been sent in over 90 countries.
Oct 15, 2020
article
Wangiri Warriors: A Webinar on Solutions & Strategies for Fighting Call Back Fraud
In this Black Swan Telecom Journal webinar, iconectiv’s Principal Solutions Engineer Director John Haraburda joins a group of fraud control experts to provide a virtual advanced course on tactics and some of the latest thinking and solutions for taming Wangiri fraud. The webinar explores a new variation of Wangiri, where the fraudster’s invitation to call is done through the web.
Oct 1, 2020
article
Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020
Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. At PACE ACX Virtual 2020, iconectiv CTO Chris Drake will describe how brand and logo verification and authentication can and must be part of the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
article
Increasing trust and simplifying verification for voice, text, and data
Today, billions of people are connected across voice, text and data communication channels every single day. Increasing robocalls and sophisticated financial scams amidst legitimate communications make it more difficult for businesses to efficiently reach and serve their consumers. Meanwhile, consumer trust is at risk—even for well-established brands. Read more from Vanilla Plus on how iconectiv is ensuring that consumers and businesses communicate with confidence and at industry scale.
Sep 17, 2020
article
Trusted Toll-Free with Text Improves Customer Service
Today, there are 42 million toll-free numbers in use. Even during high-call volume periods, customers trust them for engaging with companies. In this Smart Customer Service article, our Senior Account Director Mike Gilbert explores how toll-free numbers can expand the way customer service teams engage with consumers and how business texting can help strengthen customer relationships and improve customer satisfaction.
Aug 20, 2020
article
CIO Leadership: 2020 HMG Live! Philadelphia CIO Executive Leadership Summit Recap: Reimagining the Business and the Future of Work
When the world screeched to a halt in March, a return to work as we knew it still seemed a possibility. But with four months behind us and an undetermined future ahead, it is clear that the nature of work must shift dramatically to adapt to these uncertain times.
When asked where work will be conducted as of the fourth quarter of 2020, 75% of CIOs, CISOs and technology executives surveyed by HMG Strategy said they expect most work to continue to be conducted at home, with some percentage…
Aug 19, 2020
article
Podcast: Take control of your customer gateway – your 800 number – it is more valuable now than ever!
Some companies may be missing out on an entire generation of customers that can be accessed with a very inexpensive technology enhancement. Matthew Noreen, Senior Account Director at iconectiv speaks to Don Witt of the Channel Daily News, a Telecom Reseller publication, about the value and positioning of the 800 number in today’s business strategy.
Aug 18, 2020
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