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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Zain Group Drives Operational Efficiencies, Financial Compliance with Comprehensive Fixed Asset Management Solution

Zain Group, a leading mobile telecommunications provider serving more than 47.8 million customers in the Middle East and North Africa, today announced it will incorporate the iconectiv Common Language® solution to enhance capital and operational efficiencies within the company. The solution from iconectiv, an authoritative partner of the global communications industry, will help Zain gain new business insights through the comprehensive and ongoing identification and management of hundreds of thousands of network assets.
Feb 19, 2019
press release

Industry Leaders Discuss New Strategies to Protect Consumers against Telephone Fraud

Chris Drake, CTO, iconectiv will provide details on a new twist on an old fraud technique that is quickly escalating losses for service providers, call centers and enterprises during a specialist summit in San Francisco on February 21.
Feb 12, 2019
press release

Intelligently managing fraud and asset management focus at MWC19 Barcelona

Service providers will lose €1.9B to telecom fraud on the first day of MWC19 Barcelona. iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will be discussing critical strategies to mitigate fraud during the show.
Feb 4, 2019
press release

Are home location register (HLR) lookups putting your business at risk?

Market brief outlines how service providers can efficiently route calls and messages securely
Jan 23, 2019
press release

Best practice fraud protection strategies in the spotlight as service providers face increasing losses

Industry leading iconectiv® TruNumber Protect takes center stage at inaugural Middle East conference
Jan 17, 2019
press release

iconectiv’s Kathy Timko Appointed to Rutgers University’s Customer Experience Certificate Program Advisory Board

Kathy Timko will help mentor tomorrow’s customer experience professionals as a new advisor for the Rutgers University’s Customer Experience Certificate Program
Dec 11, 2018
press release

Vietnam Brings Choice, Convenience of Mobile Number Portability (MNP) to Residents

FPT Information System Corporation worked closely with iconectiv to deliver a mobile number portability solution that has been deployed across the entire country.
Dec 10, 2018

In the news

article

CSPs look to ramp up revenues with origin-based rating

In this report, Vanilla Plus explores how communications service providers will achieve trust and benefit from origin-based rating. This article highlights how to take advantage of the substantial revenue opportunity from OBR by using iconectiv’s TruNumber Protect.
Sep 21, 2022
article

Why Rich Call Data is Key for Thwarting Fraudsters and Building Consumer Trust

In a world where consumers are more reluctant than ever to answer calls from unknown numbers, Rich Call Data (RCD) helps legitimate businesses separate themselves from fraudsters and spammers by allowing those businesses to share their name, logo and why they’re calling. This crucial process is done through Registered Caller, a centralized phone number registry developed by iconectiv and CTIA with input from various experts, service providers and industry leaders.
Sep 8, 2022
article

Well done, Fraud Fighter. I Now Promote You to Superhero of Trusted Communications

Exactly how do you explain your telecom fraud fighter job to someone at a cocktail party? That’s a tough task!  The trouble is it may take time to explain the context – describe how telecom services are delivered and paid for, then show how criminals steal money by corrupting the process. A faster path is to use an analogy and say, “My job is be a kind of detective of crimes committed against telecom providers.” That analogy works, but iconectiv has come up with an even better one.  …
Aug 19, 2022
article

iconectiv launches Trusted Communications Superhero campaign

The way in which consumers and businesses communicate and how societies operate is a key reason why companies are anticipated to spend US$2.8 trillion on digital transformation globally by 2025. A new infographic from iconectiv breaks down the various obstacles that the communications industry faces and the special powers each of these superheroes possess to combat these challenges.
Aug 1, 2022
article

Changing your cell phone company without changing your number is now a right

With the development of mobile telephony, cell phone users in Argentina are increasingly using their mobile phones and telephone number as an identifier. That’s why it’s important that consumers are allowed the option to seamlessly change service providers while keeping their original phone number. iconectiv was recently included in an Argentine news article as a trusted number portability authority. iconectiv is proud to offer number portability in over 20 countries across the globe, including Argentina.
May 2, 2022
article

We need an industry-backed, tech-neutral resource to restore trust in voice communications

With illegal robocalls now representing nearly half of all unwanted calls in the U.S., consumers are opting to simply not pick up their phones. In fact, studies show that in the U.S. alone, 76% of calls from an unidentified or unfamiliar number are left unanswered, and 58% of consumers only answer calls from numbers they recognize. In a recent Help Net Security article, Chris Drake, SVP of Corporate and Business Development at iconectiv, explains the need for a centralized, industry-standard framework, where legitimate numbers can be registered to help avoid confusion, unnecessary costs and inconsistency.
Apr 1, 2022
article

Scam attacks are on the rise, but can they be fully stopped or prevented?

The Covid pandemic has accelerated not only digital adoption but also the scale and spread of scams. Every month, over 4 billion scam calls are made globally, with 23% of Americans reporting that they have lost money due to such calls in 2021 alone. George Cray, Senior Vice President at iconectiv, is featured in a recent Cybernews article regarding the rise in global scam attacks.
Mar 17, 2022