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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Zain Group Drives Operational Efficiencies, Financial Compliance with Comprehensive Fixed Asset Management Solution

Zain Group, a leading mobile telecommunications provider serving more than 47.8 million customers in the Middle East and North Africa, today announced it will incorporate the iconectiv Common Language® solution to enhance capital and operational efficiencies within the company. The solution from iconectiv, an authoritative partner of the global communications industry, will help Zain gain new business insights through the comprehensive and ongoing identification and management of hundreds of thousands of network assets.
Feb 19, 2019
press release

Industry Leaders Discuss New Strategies to Protect Consumers against Telephone Fraud

Chris Drake, CTO, iconectiv will provide details on a new twist on an old fraud technique that is quickly escalating losses for service providers, call centers and enterprises during a specialist summit in San Francisco on February 21.
Feb 12, 2019
press release

Intelligently managing fraud and asset management focus at MWC19 Barcelona

Service providers will lose €1.9B to telecom fraud on the first day of MWC19 Barcelona. iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will be discussing critical strategies to mitigate fraud during the show.
Feb 4, 2019
press release

Are home location register (HLR) lookups putting your business at risk?

Market brief outlines how service providers can efficiently route calls and messages securely
Jan 23, 2019
press release

Best practice fraud protection strategies in the spotlight as service providers face increasing losses

Industry leading iconectiv® TruNumber Protect takes center stage at inaugural Middle East conference
Jan 17, 2019
press release

iconectiv’s Kathy Timko Appointed to Rutgers University’s Customer Experience Certificate Program Advisory Board

Kathy Timko will help mentor tomorrow’s customer experience professionals as a new advisor for the Rutgers University’s Customer Experience Certificate Program
Dec 11, 2018
press release

Vietnam Brings Choice, Convenience of Mobile Number Portability (MNP) to Residents

FPT Information System Corporation worked closely with iconectiv to deliver a mobile number portability solution that has been deployed across the entire country.
Dec 10, 2018

In the news

article

Interview with NBC: Tips to avoid scams this holiday season

NBC Austin’s Sam Stark warns viewers of scams to be aware of going into the holiday shopping season. In an interview, Senior Vice President at iconectiv, George Cray, recommends that viewers look to short codes, as opposed to 10-digit phone numbers, as a sign of legitimacy. Companies must undergo a vetting process to obtain a short code, and in the event the company violates the terms, they must surrender the code. Cray also advises viewers that texts with a sense of urgency or a link are likely scams.
Nov 22, 2022
article

Interview with CBS: Avoiding Holiday Text Scams

CBS Chattanooga’s Nick Hill reports on how fraudsters are taking advantage of the holiday shopping season through texting scams. iconectiv’s Senior Vice President, George Cray, shares expert information on how to protect against these scammers. CBS explains the concept of smishing: text messages that are designed to install spyware or steal other personal data. Cray advises viewers to beware of text messages with links and a sense of urgency. Hill describes the common situations these hackers will try to present, including verifying gift cards, falsely claiming delivery delays, or claiming they need more information to complete a delivery.
Nov 14, 2022
article

Interview with CBS: TECH BYTE: Don’t Fall for Political Texting Scams

CBS Chattanooga’s TECH BYTE reports on how fraudsters are taking advantage of the election season through texting scams. iconectiv’s Senior Vice President, George Cray, shares expert information on how to protect against these scammers. Cray explains how Americans lost $86 million last election cycle from texting scams, and this year could be even worse. Money isn’t the only thing scammers are after, viewers are also warned to watch out for scammers spreading misinformation.
Nov 4, 2022
article

Interview with CBS: Scammers cracking down, jumping into your phone with political texts as elections inch closer

Steve Sbraccia of CBS Raleigh reports on how scammers are taking advantage of the election season to steal personal information. iconectiv’s Senior Vice President, George Cray, shares expert information on how to protect against these scammers. Cray advises viewers to be wary of texts with a sense of urgency and sent from 10-digit numbers. Real candidates and campaigns can undergo a vetting process to obtain a 5/6-digit number (a short code), making these numbers more trustworthy for voters.
Oct 28, 2022
article

Tips for protecting yourself against political texting fraud

Terrence Lee of FOX Chicago reports on the increasing amount of text scams sent out as election season gets underway. In a live interview, iconectiv’s Senior Vice President, George Cray, provides expert tips on identifying scam text messages sent from fraudsters posing as candidates or campaigns. Cray warns viewers to watch out for requests for personal data, embedded links and messages with a sense of urgency. Cray also explains that text messages from 5/6-digit numbers (short codes) are more reputable due to the vetting process candidates/campaigns undergo to obtain the code.
Oct 24, 2022
article

Be Careful, Those Political Texts Could Be a Scam

Kim Baldonado of NBC 4 LA reports on political text messaging fraud. She warns that scammers pose as political candidates or campaigns and use this ruse to get money and personal information from voters. In an interview, iconectiv’s Senior Vice President, George Cray, explains how consumers can protect themselves – listing red flags to watch out for. For example, Cray warns that text messages sent from an unknown 10-digit number asking for personal information are likely from fraudsters.
Oct 21, 2022
article

Telecom heroes unite! – iconectiv joining forces with a legion of fraud fighters

In this post, CFCA encourages their members to identify themselves as a trusted communications superhero. Learn how the Fraud Fighters and Identification Verifiers can protect consumers’ money and identity with the help of iconectiv’s tools TruNumber Protect, PortData Validate, TruReach Certify and TruReach Intel.
Sep 30, 2022