Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Ensuring Accurate Routing of Calls for Hard of Hearing, those Requiring Speech Communication Assistance

More than 44 million U.S. adults currently have hearing loss and the amount is increasing faster than the population growth rate. As the new provider of the Telecommunications Relay Services Numbering Directory for Internet-based TRS (iTRS) in the U.S., iconectiv is helping to ensure that people with hearing and speech impairments can continue to rely on landline and mobile phones to communicate.
Dec 9, 2019
press release

Consumers pick up the phone when they have trusted information about the businesses calling them

Currently, over 75% of calls are left unanswered when the call comes from an unidentified or unfamiliar number. This is due to the spike in illegal robocalls, which reached 85 billion globally in 2018 – a 325% jump from 2017. The new ATIS-SIP Forum Signature-based Handling of Asserted information using toKENs (SHAKEN) framework will help mitigate illegal robocalls so that consumers can once again trust the calling number displayed on their caller ID.
Dec 4, 2019
press release

Answering the Call: Industry to Share Expertise at SIPNOC 2019

With the industry firmly focused on radically reducing illegal robocalls, experts will gather at SIPNOC 2019 on December 3 to further address this critical issue. With 76% of all unidentified phone calls left unanswered, consumers and enterprises are looking to service providers to ensure that legitimate businesses are getting their calls answered by consumers. As policy administrator for the Calling Number Verification Service and a provider of trusted communications solutions, iconectiv has key speakers at the event including Gary Richenaker, Principal Solutions Architect, and Mary Barnes, Senior Advisor, Industry Solutions.
Nov 19, 2019
press release

Illegal robocalls, NFV implementation and telecom fraud take center stage for iconectiv at MWC Los Angeles

While future 5G service plans and deployment updates can be expected to capture headlines at the upcoming Mobile World Congress in Los Angeles (October 22-24), iconectiv, a trusted, neutral provider of trusted communications platforms and solutions, – will be drawing attention back to some of the key challenges facing service providers and their customers today.
Oct 17, 2019
press release

The promise and peril of network virtualization

Service providers want the technological flexibility, business agility and savings that Network Function Virtualization (NFV) promises, but they’re frustrated by its implementation complexity and cost and the fact that it requires additional work on top of all their other projects and initiatives.
Oct 16, 2019
press release

Experts Gather to Discuss Cybersecurity and Fraud during National Cyber Security Awareness Month

Top minds in the field will gather on October 16 and 17 at an event in New York City to discuss how to ensure that all Americans and businesses have the resources they need to be safer and more secure.
Oct 11, 2019
press release

Putting Trust Back into Communications takes Center Stage at Communications Fraud Conference

Robocalls make up nearly half of all phone calls so frustrated consumers simply don’t answer incoming calls and businesses can’t get through to customers when they need to reach them. At the same time, phone numbers have become the defacto personal identifier for consumers and—if verified— can provide valuable information for companies looking to mitigate risk. As communications security professionals gather at this year’s Communications Fraud Control Association’s (CFCA) annual convention, iconectiv will highlight the role of trusted communications and how the industry is working together to maintain the integrity of the phone number to protect businesses and businesses.
Oct 10, 2019

In the news

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iconectiv Interview with CBS San Antonio: Wrong Number Texts

In this interview, Chris Drake, SVP, Corporate and Business Development at iconectiv, explains the dangers of answering texts from unknown but innocent looking numbers. Chris emphasizes the importance of not feeling obligated to politely respond, which can leave you vulnerable to being scammed.
May 25, 2023
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Trending Tech: Fraud: Why are UK telcos so vulnerable and can they curb attacks on all of us?

In this podcast, Peter Ford of iconectiv and Teresa Cottam of Omnisperience discuss how Britain’s telcos can curb the crimewave of cyber-enabled fraud.
Apr 20, 2023
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Interview with NBC: How to Win Against Schemes During March Madness

NBC Dallas reports on the dangers of sports betting scams as March Madness continues. George Cray, SVP of iconectiv, shares his expert knowledge on fraud and telecom scams. Cray shares that text messaging is the most common medium for scammers to use right now because 97% of texts are opened, most of which are in the first 3 minutes.
Mar 26, 2023
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Interview with ABC: Experts warn to be wary of March Madness scam texts

Dominique Newland of ABC Austin warns viewers of potential scams popping up around March Madness. Newland gets commentary from cybersecurity expert Chris Drake, SVP of iconectiv. Drake highlights the fact that texts from 10-digit numbers with a link or sense of urgency are commonly scams. On the other hand, consumers must opt-in to getting text from a 5-6-digit shortcode and, these numbers have been verified and secured.
Mar 19, 2023
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Interview with CBS: What you need to know about scammers during March Madness season

CBS San Antonio’s Nicole Caan reports on the ways that scammers use March Madness to target fans. iconectiv SVP, Chris Drake, explains that scammers use fan’s excitement and urgency to get them to click a malicious link without thinking about it. Drake suggests that viewers freeze their credit and back up their phones to protect against financial fraud.
Mar 16, 2023
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Interview with CBS: Basketball fans experience scam through text messages during March Madness craze

CBS Corpus Christi’s Victoria Balderrama reports on the dangers of NCAA March Madness. Balderrama turns to a fraud mitigation expert, Chris Drake, for tips on what to watch out for as the tournament progresses. The SVP of iconectiv warns views to never download a file from a text message sent by an unknown 10-digit number, as they can infect the device with malware. As a precaution, he suggests sports fans freeze their credit and back up their phone.
Mar 15, 2023
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Interview with FOX: Mobile Betting Scams: Sports betting expert shares ways to avoid scams ahead of March Madness

Fox Boston reports on the uptick in scams looking to cash in on the urgency surrounding March Madness betting. Chris Drake, SVP of iconectiv, shares his insight on the topic and warns viewers to be wary of 10-digit numbers, as they are easy to spoof. Other red flags to be on the lookout for include misspelled words, attachments/links or any request to be sent money via an untraceable method, such as cryptocurrency, gift cards or payment apps. Drake recommends that sports fans caught in a scam disengage and report the scam to the FTC or local police.
Mar 15, 2023