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the Pulse
iconectiv's blog, the Pulse, features thought leadership pieces and articles about telecommunications industry trends, including fraud prevention, digital identity verification and efficient call routing,providing insights into industry challenges and solutions.

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Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Black Swan Telecom Journal Q&A Explores Growth Opportunities for Text-Enabled Toll-Free Numbers in North America

Texting has become the preferred form of communication among consumers, with 93 percent recognizing it as a trusted channel. In a recent interiew with iconectiv’s Senior Account Director Michael Gilbert, industry analyst and Black Swan Telecom Journal Editor Dan Baker discusses growth in text message engagement and how text-enabled toll-free phone numbers are creating an opportunity for businesses to boost brand reputation, improve customer service and tap into new revenue streams.
Nov 20, 2020
press release

GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging

During GSMA Thrive North America’s virtual panel, RCS Live: The Rich Future of Business Messaging, iconectiv Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss the current state of RCS and lessons learned in other markets that can be applied in the U.S. This will include highlighting real-world results from live RCS campaigns; the commercial opportunities and market potential for the platform; the strategic vision for RCS and the importance of business verification to ensure consumer trust from day one.
Oct 29, 2020
press release

Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. At PACE ACX Virtual 2020, iconectiv CTO Chris Drake will describe how brand and logo verification and authentication can and must be part of the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
press release

MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience

During MEF Connects: Rich Communications – The Future of Business Messaging virtual event, iconectiv’s Chief Technology Officer Chris Drake and Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss how verification and authentication can and must be the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
press release

Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020

During Enterprise Connect Virtual 2020, iconectiv will host an exhibit to address new communication platforms, emerging technologies and their complexities, and the enablement of all communication channels that are central to enterprise communications and collaboration—from text to voice—to ensure each and every communication a business makes or receives is simple, seamless and secure. Visitors to iconectiv’s virtual booth will also be able to participate in three live presentations that will be held throughout the event.
Jul 28, 2020
press release

iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications

With restoring trust and confidence in communication channels at the forefront of its strategy, iconectiv’s TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been recently selected by TMC as 2020 Communications Solutions Product of the Year Award recipients. These platforms are being recognized for simplifying and building trusted communication processes that enable businesses to strengthen consumer engagement for voice and text communications.
Jul 24, 2020
press release

iconectiv’s Sharon Oddy and Kim Carter Selected to Take Part in Esteemed Women in Cable Telecommunications (WICT) Leadership Program

iconectiv’s Head of Marketing and Corporate Communications Sharon Oddy and Senior Software Developer Kim Carter have been selected to participate in the Women in Cable Telecommunications (WICT) 2020 Rising Leaders Program. This is the fourth consecutive year iconectiv has taken part in this competitive program aimed at developing strategic practices, building alliances and effective advocates for diverse leadership in the telecommunications industry.
Jul 7, 2020

In the news

article

The Scary Apple Pay Takeover iconectiv Helps Stop

Personally Identifiable Information or PII is leaking out of companies faster than ever. Equifax had two major hacks in a matter of months, Yahoo had three-billion emails stolen and so on. We could devote this entire post to various hacks but suffice it to say, each moment, more damaging information is leaked out onto the internet and dark web. A hacker can go to the dark web, buy iTunes account credentials, find the associated mobile account and socially engineer phone number port to their…
Oct 20, 2017
article

Why Do TV Advertisers Continue to Overlook this Mobile Marketing Opportunity?

Not so long ago, tech industry observers guaranteed marketers that we’d soon get the best of both worlds on our TV screens, one that would allow consumers to view content on a big display from the comfort of the living room couch with the ability to interact with the content in a bi-directional “TV commerce” experience. For advertisers, this meant the possibility of selling the clothes the actors are wearing on a popular TV show to viewers in real-time, or enabling consumers to order…
Sep 13, 2017
article

Francisco Partners completes investment in iconectiv

Francisco Partners, a leading technology investment firm, has completed its investment in iconectiv, an independent subsidiary owned by Ericsson.
Aug 21, 2017
article

App-ID Registry: Securing the Internet of Things (IoT)

The number of connected Internet of Things (IoT) devices continues to grow rapidly, driven by an increasing range of use cases and business models combined with declining device costs.   This growth rate is staggering and the need for connectivity, security and interoperability between applications and devices has never been more critical. In fact, ATIS sees it as essential to unlocking the IoT’s limitless potential. Read more
Jul 25, 2017
article

Can the FCC really put the kibosh on robocalls?

Chris Drake, CTO of iconectiv, weighs in on the Federal Communications Commission efforts to rally the industry to prevent robocalls, especially those seeming to come from a local number. Read article
Jul 17, 2017
article

IoT Security Breaches Persist

During TIA Connectivity Jam, Chris Drake, Chief Technology Officer of iconectiv, spoke with Abe Nejad of TIA NOW, about security breaches within the consumer and public IoT security sector, identity and authentication, and the importance of strengthening telecom and IoT infrastructure. Read Article  
Jul 13, 2017
article

TIA NOW Interview

Chris Drake, CTO of iconectiv, talks to Abe Nejad of TIA NOW about what industry hasn’t learned yet in the security space.  Drake talks further about specific security breaches that industry needs to learn and rectify.  
Jun 21, 2017