In the news

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The Genius is Within: Real Innovation Begins by Listening to the Right Voices

I recently came across a 1984 article written about Mervin J. Kelly, the legendary American physicist whose career with Bell Labs spanned 23 years and multiple positions, from Director of Research to Chairman of the Board and everything in between. Described as a motivator who asked the right questions and found the best people to answer them, he is hailed as the driving force that steered the famed research enterprise into solid-state physics, a novel field of study that resulted in the 1948…
Apr 22, 2020
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Member Spotlight | April 2020

At iconectiv, we are dedicated to helping you navigate the ever-changing communication landscape. New technologies have revolutionized the way brands and consumers connect and engage with one another. This has given rise to unforeseen challenges, such as a rise in illegal robocalling and caller-ID spoofing. As a result, confidence in the communications industry and new technology is declining. Our TruReach platform features four unique products to simplify processes and help you maintain…
Apr 2, 2020
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The PKI Guy examines how to end robocalls with Chris Drake of iconectiv

TPG: How big is the robocall and caller ID spoofing problem? CD: Currently over 75% of calls are left unanswered when it comes from an unidentified or unfamiliar number. This is due to the spike in illegal robocalls. In October 2019, Americans were inundated with more than 2,000 robocalls every second, which is enough to put the annual total over 49 billion. In fact, illegal robocalls represented nearly half of all unwanted calls in 2019. VoIP technology advancements have allowed a massive…
Mar 31, 2020
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Robocalling faces a new Robocop with US TRACED Act

Robocalling has been an intrusive annoyance to millions of people on a day-to-day basis to the extent that they no longer pick up their phones to calls from outside their contact lists. This is costing carriers revenue due to fraudulent traffic pumping as well as for legitimate business rate calls and causing time-consuming delays for enterprises of all types. The good news is that recent US regulation to stamp out robocalling has been enacted and there are now robust verification solutions to…
Mar 30, 2020
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Companies face fresh security risks from people working from home

Millions of people are working from home around the world as the coronavirus pandemic spreads and authorities plead for people to stay at home to slow the rate of contagion. Though people staying and working from home helps stop the spread of the virus, it increases the likelihood of companies getting hacked through weaknesses in employees’ home networks and misuse of VPN. “The cats are away so the mice are playing,” said Karim Hijazi, CEO of Prevailion, a company that monitors cyber threats…
Mar 23, 2020
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Black Swan Solution Guide: Getting Porting History and Carrier Data to Verify Identity and Mitigate Account Takeovers

Not all risk intelligence sources are of equal value.  Some are so important that ignoring them might prove disastrous. One intelligence source of increasing importance is getting real-time notice of changes to telephone number ports and the carrier-of-record.  There are good reasons why this intelligence is so vital. Indeed, checking on the security and stability of the smartphone account is now considered critical by enterprises and identity aggregators in banking, e-commerce,…
Mar 6, 2020
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iconectiv Enables Consumers to Trust Calls, Text Messages and RCS Interactions

Americans were inundated with more than 58 billion robocalls in 2019—22 percent more than in 2018, USA Today reports. That’s conditioned people to let calls from unfamiliar or unidentified numbers drop into voicemail 76 percent of the time–assuming that their voicemail is even set up and isn’t already full. Voice isn’t the only channel negatively impacted by fraud. In 2018, the Federal Trade Commission received 93,331 complaints about unwanted text messages, including smishing (text message…
Feb 18, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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With Voice and Messaging Communications, Trust is a Two-Way Street

iconectiv Senior Vice President George Cray Explores What’s Being Done to Help Businesses and Consumers Further Establish Trusted Communications What: The past few years have demonstrated just how much we depend on our mobile phones – for services, connection and convenience. As a result, digital transformation is gaining significant momentum, and identity verification is becoming more critical than ever. Businesses need to have trust in knowing who their customers are and consumers…
May 2, 2022
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Do You Take Calls from Numbers You Don’t Recognize? Odds Are, You Don’t

With Digital Transformation Taking Shape, iconectiv CTO Chris Drake Talks About What This Means for Businesses, and What’s Being Done to Further Build Consumer Trust in Voice and Messaging Communications What: In this day and age, where so many in-person interactions have been replaced with remote engagements, digital transformation has become fundamental. As a result, businesses and consumers are relying on their mobile devices more than ever – utilizing voice and text communications…
Apr 25, 2022
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How Service Providers are Weeding Out Illegal Robocalls, SMS Spam and Other Fraud Before It Reaches Consumers

Media Advisory iconectiv Telecom Fraud Expert David Estes Explores How the Industry is Restoring Consumer Trust in Voice Calls and Text Messages What: Each year, communications service providers (CSPs) worldwide lose over US$39 billion to fraud such as illegal robocalls, SMS phishing (“smishing”) and “wangiri” callback schemes, according to the Communications Fraud Control Association (CFCA) and analyst firms. This live-stream session explores how the industry is successfully thwarting…
Apr 22, 2022
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iconectiv Toll-Free-Number Expert Mike Gilbert Elected ATIS SNAC Co-Chair

What’s the News: As co-chair of the ATIS SMS/800 Number Administration Committee (SNAC), iconectiv Senior Account Director Mike Gilbert will oversee key toll-free number industry initiatives such as ensuring consumer trust in voice calls and text messaging. Why it Matters: Years of illegal robocalls, SMS spam and fraud have undermined consumer trust in voice calls and text messages, including those from toll-free numbers. Restoring trust is critical for service providers and all the…
Apr 21, 2022
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The Path to Trusted Voice Calls and Text Messages

Media Advisory iconectiv Senior Vice President George Cray Explores How the Momentum Behind STIR/SHAKEN and Registered Caller™ is Transforming the Industry  What: In an effort to stave off the more than 85 billion illegal robocalls placed each year, as well as SMS phishing (“smishing”) and other fraud, industry players have banded together to keep the voice and messaging ecosystem safe for consumers and attractive to businesses. The Secure Telephone Identity Revisited…
Apr 19, 2022
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Rich Call Data Helps Increase Call Answer Rates, Restores Consumer Trust

Media Advisory Business Value of Rich Call Data is Helping Increase Call Answer Rates, Restore Consumer Trust Verizon, T-Mobile, CTIA and iconectiv Discuss Best Practices During SIPNOC 2022 What: This year, consumers will lose $40 billion to fraudulent robocalls. The deluge of illegal robocalls also has conditioned 58% of consumers to answer calls only from numbers they recognize. This makes it difficult, expensive and sometimes impossible for hospitals, schools and other legitimate…
Mar 17, 2022
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Understanding How Service Providers and Regulators Can Prepare for SHAKEN’S Global Expansion at SIPNOC 2022

Media Advisory Microsoft, Bandwidth, ATIS and iconectiv Discuss Best Practices During SIPNOC 2022 What: With more than 85 billion spam phone calls placed globally each year costing trillions in lost business and productivity, keeping the voice ecosystem safe for consumers and attractive to business is an objective we all share. In the U.S., service providers and industry players have been focused on implementing solutions designed to ensure the integrity of communications networks and…
Mar 16, 2022