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Podcast: Take control of your customer gateway – your 800 number – it is more valuable now than ever!

August 18, 2020

Your company may be missing out on an entire generation of customers and you can access them with a very inexpensive technology enhancement. Matthew Noreen, Senior Account Director at iconectiv speaks to Don Witt of the Channel Daily News, a TR publication, about the value and positioning of the 800 number in today’s business strategy.

The 800 number has been overlooked.  It is normally on the company’s website but underutilized because it is voice centric.  Enable the 800 number for SMS texting and reach more customers.  Ask your provider to enable SMS.  If they cannot do it, iconectiv can do it for you without any number porting.

Read more here.