In the news

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We need an industry-backed, tech-neutral resource to restore trust in voice communications

With illegal robocalls now representing nearly half of all unwanted calls in the U.S., consumers are opting to simply not pick up their phones. In fact, studies show that in the U.S. alone, 76% of calls from an unidentified or unfamiliar number are left unanswered, and 58% of consumers only answer calls from numbers they recognize. A previous article exploring how businesses can protect their brands against the damages from illegal robocalls touched on industry initiatives that are helping…
Apr 1, 2022
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Scam attacks are on the rise, but can they be fully stopped or prevented?

The Covid pandemic has accelerated not only digital adoption but also the scale and spread of scams. Every month, over 4 billion scam calls are made globally, with 23% of Americans reporting that they've lost money due to such calls in 2021 alone. During a panel session during Mobile World Congress Barcelona, George Cray, Senior Vice President at iconectiv, highlighted the growth in spoof calling and cited statistics revealing that 85 billion robocalls happen globally. He revealed that many…
Mar 17, 2022
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MWC22 gets ready to unleash connectivity

In a recent VanillaPlus article, Peter Ford, Executive Vice President of iconectiv, explained how digital transformation will have a significant impact on connectivity and communications, along with identity verification. “Both are driving forces behind the acceleration of conversational commerce – completing customer e-commerce transactions through communications platforms likes Instagram and WhatsApp, for instance – and how businesses communicate with customers and how countries make…
Feb 25, 2022
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CSPs must adopt a common language to ensure optimised operations

Business strategies that involve 5G, edge computing and virtualized networking demand a universal structure for the deployment, interconnection and management of the physical and virtual assets these capabilities require. Essentially, the same terminology must be used to enable different domains within a communications service provider (CSP) to have visibility into each other and for external organizations, such as partners and vendors. For this interview, Eyad Alqadi, Regional Sales…
Feb 25, 2022
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Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich-Call-Data to Consumers

STIR/SHAKEN is a now widely-adopted protocol enabling telecoms to feed calling party attestation info to consumers when they receive a call from businesses. But phone calls from legitimate enterprises—such as a consumer’s bank, pharmacist, and doctor—are routinely NOT answered by consumers. So what “common language” or industry-adopted methodology will enable STIR/SHAKEN to evolve to its next level of usefulness? The Q&A with iconectiv and CTIA about their joint initiative,…
Jan 7, 2022
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Tuning Your Selling Approach For 2022

The science of selling is constantly evolving. Over the last several decades, selling has become more capital intensive, data driven, and teamwork oriented. Several secular forces have been changing the nature of selling incrementally over time. Peter Ford, Head of Information Solutions Business at iconectiv, shares his insights on allocating the most effort toward the biggest customer opportunities.  Read more here.
Dec 28, 2021
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Trusted Communications: Authenticating Calls with Delegate Certificates

People simply do not answer the telephone anymore unless they unequivocally know who is calling. That is hurting legitimate businesses that rely on voice calls to reach their customers. The industry continues to advance the objective to restore consumer faith and confidence in answering our telephones. Central to achieving that objective is the ability to verify that the information of the calling party has been authenticated. That seems simple enough but considering that many businesses use…
Nov 5, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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With fraud on the rise and mobile phone numbers now acting as individuals’ digital identities, a perfect storm is brewing in the UK

In the most recent Trending Tech Podcast, iconectiv’s Peter Ford and Omnisperience’s Teresa Cottam discuss the pressing issue of digital fraud as well as the latest trends impacting the telecom space LONDON and BRIDGEWATER, N.J – April 26, 2023 What:    According to a recently published white paper from Omnisperience, ‘UK Digital Fraud: There’s a gap in the UK digital infrastructure and it’s letting fraud in,’ as the UK continues to chart its path toward a modern digital…
Apr 26, 2023
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iconectiv use case substantiates how standardized site data maximizes revenue and ROI for companies that own towers and network sites

Reveals how industry-standard nomenclature supports faster, more efficient network planning for service provider customers What’s the News? A new use case from iconectiv validates how companies that own towers and other network sites that support communications interconnection can gain a competitive advantage by using a common language to describe site assets and locations. Why it Matters? When it comes to network planning, visibility into all available towers and network sites supports…
Apr 25, 2023
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As regulators around the world combat the rise in illegal robocalls, call centers and businesses must adapt in order to get legitimate calls through to consumers

Upcoming Conecta Mexico session with iconectiv’s Bob Grant explores the challenges, opportunities and considerations for business calls being properly delivered to international destinations What:                 Consumers are tethered to their phones – an extension of their identity and the single most essential tool for interacting with the world and navigating their day-to-day lives. But despite constant…
Apr 11, 2023
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New iconectiv use case highlights how streamlined ordering, interconnection and billing can light up wholesale fiber revenues and ROI

What’s the News: As service providers roll out 5G and densify their networks, they are increasingly looking to the other companies in the telecom space, including fiber providers for cell site backhaul, additional capacity in the core network and interconnection to other service providers. A new iconectiv use case explains how wholesale fiber companies can streamline and simplify their interactions with their service provider customers to secure greater market share.    Why it…
Apr 6, 2023
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The new opportunity for tower companies in a 5G era

iconectiv and other industry leaders discuss how tower companies are tapping into new revenue streams and helping service providers accelerate 5G rollouts What:      Tower companies play a critical role in the deployment of 5G technology—not only by owning and leasing tower space to telecom service providers—but also through their ability to help them build out 5G networks quickly while seamlessly supporting new services and activations. With 4.8 billion 5G subscriptions…
Apr 4, 2023
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Greece Continues to Foster Consumer Choice and Convenience with iconectiv Number Portability New Contract

What’s the News: iconectiv has been providing mobile number portability service in Greece since 2004. After winning the new public tender, iconectiv will continue providing mobile and fixed number portability service for an additional five years in Greece, which is one of a few countries in the world offering portability for both types of telecom service. Why it Matters: For nearly 20 years, Greece has been a trailblazer in offering number portability, which helps drive innovation…
Mar 8, 2023
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How Trusted Communications Superheroes are Winning the Battle Against Fraud and Operational Inefficiency to Protect Customers and the Bottom Line

iconectiv executives showcase how communication service providers are mitigating fraud, caller ID spoofing, smishing, illegal robocalling, network inefficiency and more What’s the News: Years of rapid technology and regulatory innovation have created major revenue streams and market opportunities for service providers. They have also increased the need for new ways to mitigate fraud, errors and inefficiencies. Why it Matters: Fraud like illegal robocalls, nuisance calls and messaging…
Feb 15, 2023