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We need an industry-backed, tech-neutral resource to restore trust in voice communications
With illegal robocalls now representing nearly half of all unwanted calls in the U.S., consumers are opting to simply not pick up their phones. In fact, studies show that in the U.S. alone, 76% of calls from an unidentified or unfamiliar number are left unanswered, and 58% of consumers only answer calls from numbers they recognize.
A previous article exploring how businesses can protect their brands against the damages from illegal robocalls touched on industry initiatives that are helping…
Apr 1, 2022
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Scam attacks are on the rise, but can they be fully stopped or prevented?
The Covid pandemic has accelerated not only digital adoption but also the scale and spread of scams. Every month, over 4 billion scam calls are made globally, with 23% of Americans reporting that they've lost money due to such calls in 2021 alone.
During a panel session during Mobile World Congress Barcelona, George Cray, Senior Vice President at iconectiv, highlighted the growth in spoof calling and cited statistics revealing that 85 billion robocalls happen globally. He revealed that many…
Mar 17, 2022
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MWC22 gets ready to unleash connectivity
In a recent VanillaPlus article, Peter Ford, Executive Vice President of iconectiv, explained how digital transformation will have a significant impact on connectivity and communications, along with identity verification.
“Both are driving forces behind the acceleration of conversational commerce – completing customer e-commerce transactions through communications platforms likes Instagram and WhatsApp, for instance – and how businesses communicate with customers and how countries make…
Feb 25, 2022
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CSPs must adopt a common language to ensure optimised operations
Business strategies that involve 5G, edge computing and virtualized networking demand a universal structure for the deployment, interconnection and management of the physical and virtual assets these capabilities require. Essentially, the same terminology must be used to enable different domains within a communications service provider (CSP) to have visibility into each other and for external organizations, such as partners and vendors.
For this interview, Eyad Alqadi, Regional Sales…
Feb 25, 2022
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Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich-Call-Data to Consumers
STIR/SHAKEN is a now widely-adopted protocol enabling telecoms to feed calling party attestation info to consumers when they receive a call from businesses. But phone calls from legitimate enterprises—such as a consumer’s bank, pharmacist, and doctor—are routinely NOT answered by consumers. So what “common language” or industry-adopted methodology will enable STIR/SHAKEN to evolve to its next level of usefulness?
The Q&A with iconectiv and CTIA about their joint initiative,…
Jan 7, 2022
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Tuning Your Selling Approach For 2022
The science of selling is constantly evolving. Over the last several decades, selling has become more capital intensive, data driven, and teamwork oriented. Several secular forces have been changing the nature of selling incrementally over time. Peter Ford, Head of Information Solutions Business at iconectiv, shares his insights on allocating the most effort toward the biggest customer opportunities.
Read more here.
Dec 28, 2021
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Trusted Communications: Authenticating Calls with Delegate Certificates
People simply do not answer the telephone anymore unless they unequivocally know who is calling. That is hurting legitimate businesses that rely on voice calls to reach their customers. The industry continues to advance the objective to restore consumer faith and confidence in answering our telephones. Central to achieving that objective is the ability to verify that the information of the calling party has been authenticated. That seems simple enough but considering that many businesses use…
Nov 5, 2021
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
Telecom Industry Experts to Discuss Service Provider Transformation at NFV Workshop in Santiago, Chile
Bridgewater, N.J. – October 11, 2017 – Representatives of Chilean service providers and other telecom industry leaders will be participating in a collaborative workshop led by iconectiv, in Santiago, Chile tomorrow, Oct. 12, 2017. Experts from iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will be on hand to discuss the current state of service provider transformation, including network function virtualization …
Oct 11, 2017
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iconectiv Emphasizes Need for IoT Interoperability for Reliable Functionality and Security at oneM2M Industry Day in India
Chris Drake, CTO of iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will participate in a panel discussing “The Role and Value Proposition of oneM2M in the IoT Standards Landscape” today during oneM2M Industry Day in Bangalore, India.
Sharing the panel with executives from Qualcomm, Nokia, Huawei and C-DOT, Drake will emphasize the often overlooked need to adopt broad internet of things (IoT) interoperability and…
Sep 20, 2017
press release
iconectiv’s Natalie McNamer Appointed to Key Oversight Roles for Leading Communications Association
McNamer to lead two industry groups for ATIS involving international subscriber identities and numbering.
Bridgewater, NJ – September 13, 2017– Demonstrating iconectiv’s continuing leadership in the global communications industry, Industry Relations Manager Natalie McNamer has been elected to leadership positions in two significant groups of the Alliance for Telecommunications Industry Solutions (ATIS), an influential standards body based in Washington D.C. McNamer will become chair of…
Sep 13, 2017
press release
Fragmented IoT ecosystems are destined for connectivity, interoperability and security problems
Presentation spotlights grim future for disjointed IoT networks if no action is taken
SAN FRANCISCO , CA – September 11, 2017 – The often overlooked need to adopt broad Internet of Things (IoT) interoperability and connectivity standards, will be highlighted by iconectiv CTO Chris Drake at the debut of GSMA’s Mobile World Congress Americas conference in San Francisco. CA, on Tuesday, Sept. 12. As the authoritative partner of the global communications industry, connecting more than two…
Sep 11, 2017
press release
Short Codes Get New Lease with Redesigned Website
WASHINGTON – The Short Code Registry today announced the official relaunch of its website, USShortCodes.com.
Beyond the refreshed, modernized design, the Short Code Registry website’s enhanced navigation allows users to more easily access the information they need to execute a successful short code campaign:
• Find a Code: Search for available short codes or get one recommended for you.
• Campaign Types:…
Sep 7, 2017
press release
Amid TCPA Fines and Lawsuits, Discussion will Deliver Consumer Outreach Insights for Brands and Call Centers
Record-breaking multi-million dollar fines and legal settlements have led organizations of all sizes to rethink consumer outreach strategies and how best to navigate TCPA legal pitfalls.
BRIDGEWATER, N.J. – August 22, 2017 – iconectiv, an authoritative partner of the global communications industry, connecting more than two billion people every day, is spearheading efforts to educate and advise brands, contact centers and businesses of all sizes on the severe legal vulnerabilities…
Aug 22, 2017
press release
Communications Association Intensifies Anti-fraud Efforts
Stephen Ornadel Elected to Board to address communications fraud that continues to plague residential and commercial customers and drive costs for carriers.
Bridgewater, NJ – August 21, 2017 – iconectiv, an authoritative partner of the global communications industry, connecting more than two billion people every day, today announced that Stephen Ornadel, Director of Business Development EMEA, has been elected to the Communications Fraud Control Association (CFCA) Board of Directors. Ornadel…
Aug 21, 2017