news & events

KUWAIT CITY, KUWAIT – 19 February 2019 – Zain Group, a leading mobile telecommunications provider serving more than 47.8 million customers in the Middle East and North Africa, today announced it will incorporate the iconectiv Common Language® solution to enhance capital and operational efficiencies within the company. The solution from iconectiv, an authoritative partner of the global communications industry, will help Zain gain new business insights through the comprehensive and ongoing…

BRIDGEWATER, NJ – February 12, 2019: Strategies and insights to combat the continuing rise of telecom fraud will be the topic of discussion for delegates convening at a specialist summit in San Francisco on February 21, 2019. Among the expert speakers, will be Chris Drake, CTO, iconectiv who will provide details on a new twist on an old fraud technique that is quickly escalating losses for service providers, call centers and enterprises. With the cost of telecom fraud continuing to…

BARCELONA, SPAIN – Service providers will lose €1.9B to telecom fraud on the first day of MWC19 Barcelona. iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will be discussing critical strategies to mitigate fraud during the show. Stop by the iconectiv meeting room located in Hall Two – Stand 201. Press and analyst interviews are available, and may be scheduled by emailing Sharon Oddy at soddy@iconectiv.com.   …

Market brief outlines how service providers can efficiently route calls and messages securely BRIDGEWATER, NJ – January 23, 2019: With tens of millions of telephone numbers porting to a different network every week, service providers must be able to identify what network a telephone is on to route a call or message to it in fractions of a second. Getting that detail wrong is a costly mistake, which is why a new market brief from iconectiv, an authoritative partner of the global…

Industry leading iconectiv® TruNumber Protect takes center stage at inaugural Middle East conference BRIDGEWATER, N.J. – January 17, 2019 – The increasingly damaging impact of telecom fraud and how service providers can protect themselves and their customers from its risks, will be one of the key takeaways from the upcoming Risk and Assurance (RAG) Conference in Bahrain. With annual global losses from telecoms fraud heading towards $30 billion, the most effective strategies to combat the…

Timko joins other top business executives in mentoring tomorrow’s customer experience professionals iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, today announced Rutgers University has appointed Kathy Timko, Head of the Local Number Portability Administration (LNPA) Services at iconectiv, to its Customer Experience Certificate Program Advisory Board. The Advisory Board supports attendees of the Rutgers Customer…

BRIDGEWATER, N.J. – December 10, 2018 – Vietnam is the latest country to provide the choice and convenience of Mobile Number Portability (MNP) to its residents with the rollout of a national solution on November 16, 2018. The Vietnam Telecommunications Authority (VNTA) selected FPT Information System Corporation (FPT IS) to deploy Vietnam’s first MNP solution using iconectiv’s TruNumber Portability Clearinghouse. FPT worked closely with iconectiv—the authoritative partner of the global…