In the news

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Interview with FOX: March Madness scammers? How to keep yourself safe

FOX Cleveland’s Brad Hamilton seeks input from iconectiv SVP, George Cray, on how scammers are leveraging March Madness to steal personal information. Cray warns that Ohio is a hotspot for scams, as the state can now legally bet on the tournament. He suggests putting a freeze on your credit and reporting scams to the local police.
Mar 14, 2023
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Interview with FOX: March Madness brings the Final Four, and scammers, to Houston

Tom Zizka of FOX Houston warns viewers that March Madness is an opportunity for fraudsters to steal fans’ personal information. Scammers will use the NCAA tournament to craft texts around ticket sales or a betting opportunity in hopes to trick receivers into sharing personal information or clicking malicious links. George Cray, VP at iconectiv, offers insight as a telecom security expert and recommends never trusting these texts with sensitive information or clicking links. Zizka explains that another level of protection comes with messages from 5 or 6-digit numbers. Businesses have registered and undergone a vetting process to obtain these numbers, making them much more trustworthy.
Mar 14, 2023
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Interview with CBS: “They cleared my whole bank account,” Jax woman scammed, experts now warning others about spam texts

Megan Moriarty of CBS Jacksonville shares the story of how Tesa Childs was a victim of number porting fraud. The victim shared that her bank account was emptied, and the scammer had complete access to her phone. Moiarty turns to telecom expert, George Cray, VP of iconectiv, for insight on how viewers can protect themselves. Cray explains that you can never 100% trust a text from an unknow 10-digit number and that 5-6-digit short codes are more reliable.
Mar 8, 2023
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VanillaPlus Magazine Issue 1 2023: Are we nearly there yet?

In VanillaPlus Magazine, iconectiv shares an expert deep dive into origin-based rating. Over the past several years, network service providers have been feeling increased pressure to find new income streams to offset shrinking voice and data revenues, as well as margins. Origin-based rating is an untapped income opportunity that lies in how network service providers operate their business – specifically in relation to how they charge for terminating calls.
Feb 21, 2023
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Interview with FOX: Experts remind people to watch out for tax scams

Joshua Oculam of FOX Scranton cautions viewers of tax scams ramping up before April. iconectiv CTO, Chris Drake, provides expert insight on ways to keep viewers and their information safe. Drake explains that the IRS will contact Americans by notices in the mail, not by text or email. If a suspicious looking message is received, Drake warns to never click the link and to freeze your credit.
Feb 17, 2023
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Interview with CBS: Tax time scams to avoid

Niccole Cann of CBS San Antonio warns tax-payers of this year’s IRS scams. iconectiv CTO, Chris Drake, cautions viewers that links or files sent by a number claiming to be the IRS are infected and should not be clicked.
Feb 6, 2023
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Interview with CBS: Tips for thwarting tax season scamming schemes

Alex Corradetti of CBS Milwaukee seeks the expertise of iconectiv CTO, Chris Drake, in a live interview regarding IRS text scams. Drake advises viewers on ways to spot scammers, how to prevent against attacks and what to do as a recipient of these tax season scams.
Feb 1, 2023

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Establishing Consumer Trust with a Global Unified Verification Process is the Focus of Two Webinars Featuring Telecom Leaders

In 2019, Americans received more than 58 billion robocalls and 4.5 billion spam text messages according to industry reports, demonstrating the need for the industry to implement a verification strategy across voice, text and digital communication channels to increase trust. Re-establishing trust was the focus of two recent executive panels presented by the Network Media Group (NMG). Featuring experts from iconectiv, Verizon and GSMA, the sessions explore what communication service providers, regulators and enterprises can do to establish a unified verification process.
Jan 15, 2021
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Addressing the Financial and Reputational Impact of Trust in RCS Business-to-Consumer Messaging

Rich Business Messaging powered by Rich Communication Services (RCS) has the potential to create a relationship with consumers that are both virtual and uniquely personal, but for companies to realize the benefits, consumer trust must be inherent from the start. In this GSMA webinar, iconectiv’s Chief Product Officer Michael O’Brien will explore the positive financial and reputational impact that RCS can have on a company’s business messaging strategy.
Jan 11, 2021
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SIPNOC 2020 to Highlight Best Practices for Increasing Call Attestation Levels and Omnichannel Verification

In addition to weeding out illegal robocalls and spam, the STIR/SHAKEN framework can be leveraged to help restore call-answer rates for legitimate businesses. At SIPNOC 2020, iconectiv experts will join other industry leaders to provide actionable advice and best practices for enabling the highest level of caller verification and supporting the security of the next-generation of communications technology.
Dec 3, 2020
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Black Swan Telecom Journal Q&A Explores Growth Opportunities for Text-Enabled Toll-Free Numbers in North America

Texting has become the preferred form of communication among consumers, with 93 percent recognizing it as a trusted channel. In a recent interiew with iconectiv’s Senior Account Director Michael Gilbert, industry analyst and Black Swan Telecom Journal Editor Dan Baker discusses growth in text message engagement and how text-enabled toll-free phone numbers are creating an opportunity for businesses to boost brand reputation, improve customer service and tap into new revenue streams.
Nov 20, 2020
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GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging

During GSMA Thrive North America’s virtual panel, RCS Live: The Rich Future of Business Messaging, iconectiv Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss the current state of RCS and lessons learned in other markets that can be applied in the U.S. This will include highlighting real-world results from live RCS campaigns; the commercial opportunities and market potential for the platform; the strategic vision for RCS and the importance of business verification to ensure consumer trust from day one.
Oct 29, 2020
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Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. At PACE ACX Virtual 2020, iconectiv CTO Chris Drake will describe how brand and logo verification and authentication can and must be part of the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
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MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience

During MEF Connects: Rich Communications – The Future of Business Messaging virtual event, iconectiv’s Chief Technology Officer Chris Drake and Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss how verification and authentication can and must be the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020