In the news

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SHAKEN/STIR: Finally! A Solution to Caller ID Spoofing?

Fraud and abuse in the form of robocalling, and more specifically illegally spoofed calling, is the No. 1 consumer complaint to the Federal Communications Commission (FCC). Robocalls make up nearly half of all phone calls, so frustrated consumers simply don't answer incoming calls and businesses can't get through to customers when they need to reach them. At the root of the problem is the ease of spoofing caller IDs. Anyone can spoof their outbound Caller ID by using an online service like…
Nov 13, 2019
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The Rise and Fall of Robocalling

On this NMG hosted panel, we will find out the state of play for robocalling in 2019, and what the solutions are for spoofing as bad actors continue to work around industry policies and implementations. We will hear from leaders about what we can all expect from the private and public sectors, to help carriers mitigate the rise of robocalling and help bring to fruition the fall of robocalling. Speakers: Linda Vandeloop, AVP External Affairs/Regulatory, AT&T Chris Drake, CTO,…
Nov 4, 2019
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Businesses See a Sales Lift with Texting

As the population ages, buying power is shifting to Millennials and others who are communicating far differently than their older counterparts. Today’s younger generations are moving away from phone calls and emails and replacing them with texting. Companies are starting to shift in that direction as well, recognizing that text messaging could help them reach an untapped group of consumers, though the change is still in its very early stages. To show just how commonplace texting has become,…
Oct 28, 2019
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“Moments Matter” in Blocking Identity Fraud: Why Number Porting Data is a Vital Tool in Stopping Account Takeovers

In the U.S. market, the LNP program is administered through a national database called the NPAC (National Portability Administration Center) which contains the routing information for over 800 million ported and pooled numbers. Since the late 90s, the NPAC was run by Neustar, under a contract managed by a consortium of Telecommunications Services Providers and overseen by the FCC.  Then, in 2018, administration of the NPAC shifted to iconectiv, the former Telcordia Technologies, a…
Oct 25, 2019
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NFV information as a service making virtualization practical, simple and telco-grade

Network Function Virtualization (NFV) promises unprecedented technological flexibility, business agility and savings. Realizing the benefits that NFV promises creates some hurdles for service providers who can be stymied by the initial complexity and cost of integrating the thousands of potential Network Function Virtual Infrastructure (NFVI) and Virtual Network Function (VNF) combinations from dozens of vendors into their network. Standards bodies are working to address the onboarding…
Oct 16, 2019
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“At the end of the day, it’s not about being the smartest person in the room” with Kathy Timko and Fotis Georgiadis

At the end of the day, it’s not about being the smartest person in the room. It’s about surrounding yourself with smart talented people who can use their unique skills to drive projects forward and get the best possible result. Everyone has a voice and should communicate their ideas openly. A leader must be able to listen, respond, stay on track and move in a direction that will allow the whole team to be successful. The bottom line: Successful projects require great leadership and the…
Sep 24, 2019
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Combating Robocalling with STIR/SHAKEN

Both the US Government’s House of Representatives and the Senate recently approved respective dedicated anti-robocalling measures which if signed into law will make it easier for tougher penalties to be imposed on illegal robocallers and fraudsters. It will also demand carriers deploy call authentication technology at a much faster rate. In this exclusive MEF briefing Chris Drake, CTO at iconectiv who are the nationwide policy administrator in the US on behalf of ATIS, explains the new ID…
Sep 20, 2019

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Black Swan Telecom Journal Q&A Explores Growth Opportunities for Text-Enabled Toll-Free Numbers in North America

  What’s the News: Text-enabled toll-free numbers are growing business-to-consumer engagement. Why it Matters: As a preferred and trusted form of consumer communication, text messaging represents an untapped area of growth for customer engagement and toll-free numbers that can boost brand reputation and ROI. Who’s it for: Telecom service providers, large enterprises, messaging aggregators and customer contact centers. BRIDGEWATER, N.J. – November 18, 2020 –…
Nov 20, 2020
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GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging

iconectiv expert panelist to highlight how verification authorities support the Rich Business Messaging ecosystem and manage trust at scale BRIDGEWATER, N.J. (October 26, 2020) – Consumers continue to embrace the digital transformation of the business-to-consumer (B2C) engagement channel as they look for new ways to enhance and simplify their lives. Rich Business Messaging over RCS is expected to bring an entirely new level of efficiency and effectiveness to the consumer experience,…
Oct 29, 2020
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Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

iconectiv CTO Chris Drake explores the next wave of messaging and the role of sender verification for B2C RCS BRIDGEWATER, N.J. (September 28, 2020) – Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. RCS includes AI-powered chatbots and other innovative features that have already begun revolutionizing business…
Sep 28, 2020
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MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience

iconectiv expert panelists to highlight the importance of building a foundation based on verification and authentication BRIDGEWATER, N.J. (September 23, 2020) – The introduction of Rich Communication Services (RCS) and Rich Business Messaging (RBM) are expected to bring an entirely new level of efficiency and effectiveness to consumer engagement. Its open ecosystem, however, is vulnerable to the same malicious targets of traditional communications including voice, text and email. This…
Sep 28, 2020
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Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020

BRIDGEWATER, N.J. (July 28, 2020) – Businesses are exploring new ways to connect with their customers by adopting new communication platforms and emerging technologies all while addressing emerging complexities in existing channels. Illegal robocalls and call spoofing, new federal regulations and industry guidelines and an ever-changing messaging ecosystem are creating several challenges that the enterprise must navigate. iconectiv, the industry’s trusted communication partner, will host an…
Jul 28, 2020
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iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications

iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications TruReach Toll-Free 8MS and TruReach Deliver Aerialink Win TMC Product of Year Awards What’s the News: iconectiv’s TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been recently selected by TMC as 2020 Communications Solutions Product of the Year Award recipients. Why it Matters: iconectiv’s TruReach Toll-Free 8MS and Deliver Aerialink platforms are being…
Jul 24, 2020
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iconectiv’s Sharon Oddy and Kim Carter Selected to Take Part in Esteemed Women in Cable Telecommunications (WICT) Leadership Program

Women in Cable Telecommunications (WICT) Leadership Program iconectiv leaders to attend immersive leadership development program for the fourth consecutive year What’s the News: iconectiv’s Head of Marketing and Corporate Communications Sharon Oddy and Senior Software Developer Kim Carter have been selected to participate in the Women in Cable Telecommunications (WICT) 2020 Rising Leaders Program. Why it Matters: This is the fourth consecutive year iconectiv has taken part in…
Jul 7, 2020