In the news

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The Genius is Within: Real Innovation Begins by Listening to the Right Voices

I recently came across a 1984 article written about Mervin J. Kelly, the legendary American physicist whose career with Bell Labs spanned 23 years and multiple positions, from Director of Research to Chairman of the Board and everything in between. Described as a motivator who asked the right questions and found the best people to answer them, he is hailed as the driving force that steered the famed research enterprise into solid-state physics, a novel field of study that resulted in the 1948…
Apr 22, 2020
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Member Spotlight | April 2020

At iconectiv, we are dedicated to helping you navigate the ever-changing communication landscape. New technologies have revolutionized the way brands and consumers connect and engage with one another. This has given rise to unforeseen challenges, such as a rise in illegal robocalling and caller-ID spoofing. As a result, confidence in the communications industry and new technology is declining. Our TruReach platform features four unique products to simplify processes and help you maintain…
Apr 2, 2020
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The PKI Guy examines how to end robocalls with Chris Drake of iconectiv

TPG: How big is the robocall and caller ID spoofing problem? CD: Currently over 75% of calls are left unanswered when it comes from an unidentified or unfamiliar number. This is due to the spike in illegal robocalls. In October 2019, Americans were inundated with more than 2,000 robocalls every second, which is enough to put the annual total over 49 billion. In fact, illegal robocalls represented nearly half of all unwanted calls in 2019. VoIP technology advancements have allowed a massive…
Mar 31, 2020
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Robocalling faces a new Robocop with US TRACED Act

Robocalling has been an intrusive annoyance to millions of people on a day-to-day basis to the extent that they no longer pick up their phones to calls from outside their contact lists. This is costing carriers revenue due to fraudulent traffic pumping as well as for legitimate business rate calls and causing time-consuming delays for enterprises of all types. The good news is that recent US regulation to stamp out robocalling has been enacted and there are now robust verification solutions to…
Mar 30, 2020
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Companies face fresh security risks from people working from home

Millions of people are working from home around the world as the coronavirus pandemic spreads and authorities plead for people to stay at home to slow the rate of contagion. Though people staying and working from home helps stop the spread of the virus, it increases the likelihood of companies getting hacked through weaknesses in employees’ home networks and misuse of VPN. “The cats are away so the mice are playing,” said Karim Hijazi, CEO of Prevailion, a company that monitors cyber threats…
Mar 23, 2020
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Black Swan Solution Guide: Getting Porting History and Carrier Data to Verify Identity and Mitigate Account Takeovers

Not all risk intelligence sources are of equal value.  Some are so important that ignoring them might prove disastrous. One intelligence source of increasing importance is getting real-time notice of changes to telephone number ports and the carrier-of-record.  There are good reasons why this intelligence is so vital. Indeed, checking on the security and stability of the smartphone account is now considered critical by enterprises and identity aggregators in banking, e-commerce,…
Mar 6, 2020
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iconectiv Enables Consumers to Trust Calls, Text Messages and RCS Interactions

Americans were inundated with more than 58 billion robocalls in 2019—22 percent more than in 2018, USA Today reports. That’s conditioned people to let calls from unfamiliar or unidentified numbers drop into voicemail 76 percent of the time–assuming that their voicemail is even set up and isn’t already full. Voice isn’t the only channel negatively impacted by fraud. In 2018, the Federal Trade Commission received 93,331 complaints about unwanted text messages, including smishing (text message…
Feb 18, 2020

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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A Successful Pilot: iconectiv, CTIA, Metaswitch and Verizon Address the Benefits of a Centralized Industry Registry for Verifying Voice Calls

Presented at the 2021 STIR/SHAKEN Summit, industry leaders discuss the current state of voice verification and the need for an industry trust engine     What:  Verification of voice calls is critical. Studies show that 71 percent of consumers no longer answer their phone, and 58 percent only answer calls from numbers they recognize. With the ever-growing number of options for enterprises to deliver phone calls, authentication efforts have become complex. Luckily,…
Sep 8, 2021
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AT&T, CTIA and iconectiv Discuss Efforts to Mitigate robocalls in the U.S.

What:  With the rise of unwanted robocalls, ignored or blocked legitimate calls have a negative impact on U.S. companies and consumers. To solve this challenge, iconectiv in partnership with CTIA created Registered Caller™—the industry-backed centralized registry for verifying voice calls. Registered Caller ensures that business entities and the telephone numbers they use get vetted, registered and verified, helping prevent legitimate calls from getting blocked or flagged as spam…
Aug 25, 2021
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iconectiv Recognized for Exceptional Robocall Mitigation Technology that Restores Trust Across Voice Communications

TruReach Certify Wins TMC 2021 Communications Solutions Product of the Year Award What’s the News: iconectiv’s TruReach Certify has been recently selected by TMC as a 2021 Communications Solutions Product of the Year Award recipient. Why it Matters: iconectiv’s TruReach Certify is being recognized for helping to mitigate illegal robocalls and caller ID spoofing, restoring consumer trust in voice communications. Who’s it for: Service providers, regulators and enterprises that rely on…
Aug 12, 2021
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As Distributed Workstyles Grow, iconectiv TruNumber Routing Helps Ensure Calls and Text Messages are Delivered Accurately and Cost-Effectively in 84 Countries

What’s the News: The pandemic’s impact on business continuity and workstyles has increased enterprises’ reliance on telecommuting and other highly distributed workforces. This trend increases the need to ensure that calls and text messages are always routed correctly to wherever employees are based, including offshore call centers, country or regional headquarters and other key business process operation facilities like an employee’s home.  Why it Matters: iconectiv's&nbsp…
Aug 5, 2021
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Legitimate Businesses, Telephone Companies Now Have More Options to Present Verified Caller ID to Consumers

 Delegate Certificate Use Case Approved in the SHAKEN Ecosystem What’s the News: Today’s announcement by the Secure Telephone Identity Governance Authority (STI-GA) approving the use of Delegate Certificates, paves the way for new tools to deliver trusted calls including expanding the use cases for Registered Caller™, the industry-backed telephone registry from CTIA and iconectiv, supporting voice service providers who choose to use Delegate Certificates when authenticating caller…
Jul 26, 2021
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iconectiv to Participate at Virtual SIP Forum 2021 STIR/SHAKEN Summit

STIR/SHAKEN Summit Spotlights International Impact and Upcoming Regulatory Requirements of Authenticating Voice Calls July 19-23, 2021 What: Presented by the SIP Forum, the 2021 STIR/SHAKEN Virtual Summit is a reprise of the special mid-year webinar series focused on the STIR/SHAKEN Call Authentication Framework. Who:  iconectiv will be joined by industry leaders to discuss the progress that has been made, the solutions that have emerged and the common industry standards that…
Jul 16, 2021
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T-Mobile and Partners Complete First-Ever Wireless Call with Rich Call Data

A key milestone towards protecting consumers from scammers and unwanted robocalls, T-Mobile, First Orion, and partners complete their first standards-based wireless call to combine authenticated Caller ID and Rich Call Data BELLEVUE, Wash. — July 16, 2021 — Spoofers beware. T-Mobile (NASDAQ: TMUS) today announced a key milestone in protecting consumers from scammers and making Caller ID even more trusted. Along with a premier group of technology companies, messaging industry stakeholders and…
Jul 16, 2021