Responsibilities

This Program Management role will support the Program Management Office (PMO) with ongoing long-term projects and compliance needs. This position will include executing, documenting, and controlling projects and high-priority initiatives with near-term deliverables, as well as supporting the execution of contract compliance functions within the Local Number Portability Administration (LNPA).   Engage with various levels in the organization – from the executive management team to the technical team – to analyze problems and develop solutions.  Develop materials for information sharing with management team and external parties.

Key Responsibilities Include

• Gather and assess data for input into reports to stakeholders, documenting decisions, and tracking action items and project risks
• Lead teams in the monitoring and controlling of priority projects and initiatives
• Continually evaluate quality artifacts to ensure integrity for audit purposes and for considerations of continual improvement opportunities for review and report with manager support
• Support work with cross-organizational LNPA team members in order fulfill contractual and regulatory audit, compliance and reporting obligations
• Plan and execute internal audits and exercises, including results and areas for improvements, and present results and leading discussions both internally and to customers and regulatory bodies
• Collaborate with internal groups to set up and execute process measurement and process controls to ensure compliance with Service Level Requirements and Audit and Compliance obligations

• Identify and drive the development and review of new methods and processes to address the evolving needs of the business, with little to no management direction

   

Requirements

• Demonstrated history of successful project coordination and operational support
• 5 years of Program Management experience
• Excellent interpersonal, analytic, and organizational skills
• Strong oral, and written communication skills
• Detail oriented with the ability to multi-task on several projects and assume new responsibilities
• Bachelor’s degree in a relevant subject area
• Proficient with Microsoft Office products
• Experience with financial modeling for budget forecasting
• US Citizenship Required
• **Hybrid employees must live within 75 miles of the iconectiv office in Bridgewater, New Jersey, which is the in-person office location where the employee will report when working in-person

Additional Skills:

• Experience with regulatory compliance
• Experience with financial budgeting and modeling
• Telecom background experience with number portability or number administration is a plus