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RCS: Transforming the Telecom Ecosystem
Rich Communication Services (RCS) is reshaping telecom by making messaging central to consumer engagement and commerce. With rapid adoption, strong security and rich media support, RCS saw a 111% usage spike in 2024. It's projected to generate 18% of global business messaging revenue by 2029.
May 14, 2025
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Mission Universal Call Compliance: Helping businesses navigate TCPA regulations
In a strict regulatory landscape, outbound call compliance is critical. Mission Universal Call Compliance shows how iconectiv’s Operativ Task Force and Agent Inform help a contact center meet TCPA rules, reduce risk and improve outreach with trusted call data. Watch the mission in action!
May 12, 2025
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RCS Unveiled: Restoring Trust in Business Messaging
Rich Communication Services (RCS) is reshaping business messaging with secure, interactive features and growing adoption. With Apple and Google support, RCS boosts engagement, reduces fraud and enhances trust. Discover why it's set to be the future of consumer communication and commerce.
May 1, 2025
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Mission Tech ID: mitigate customer account fraud with digital identity solutions
Mission Tech ID highlights the iconectiv Operativ Task Force’s work to streamline verification for tech firms battling fraud. Businesses need fast KYC/KYB solutions, and Agent Inquisitive delivers a seamless digital identity tool to protect brands, customers and block imposters.
Apr 17, 2025
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Cracking the TCPA code: streamlining adherence for compliance officers
Avoiding TCPA violations is a top priority for compliance teams. iconectiv’s TruOps TRA TDS provides real-time, authoritative telephone number data to reduce legal risk, prevent fines and boost outbound call accuracy—ensuring businesses stay compliant and efficient.
Jun 4, 2025
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Boost outbound efficiency with telephone data for operations managers
Outbound call efficiency is vital for operations managers. Calling invalid or restricted numbers wastes resources and risks fines. iconectiv TruOps TRA helps reduce failed calls, ensure compliance and boost agent productivity—maximizing KPIs and optimizing outbound call campaigns.
May 21, 2025
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Maximizing telemarketing compliance and efficiency with authoritative telephone number data
For telemarketers, precision and compliance are critical. iconectiv’s TruOps TRA TDS empowers teams with real-time phone data to avoid TCPA violations, reduce failed calls and boost conversions. The result: efficient, compliant campaigns that protect brands and enhance outreach.
May 8, 2025
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Navigating voice communication compliance and efficiency with authoritative data
Businesses using outbound voice communications face regulatory and efficient challenges under the TCPA. Leveraging accurate, real-time telephone number data helps ensure compliance, avoid fines and improve call effectiveness. Discover how a data-driven approach protects and empowers outreach.
Apr 23, 2025