solving problems, billions of connections at a time

Communication is our lifeblood. It’s what makes the world run and gives our lives meaning. Though technology evolves, the need to connect never changes. While technological advances make communications simpler and more ubiquitous, interconnecting it across the infrastructure and delivering it to the right person is enormously complex. Efficiently interconnecting disparate applications, networks and devices is critical in a world without boundaries. A world where accessing and exchanging information anywhere, anytime is simple, seamless and secure. That’s what iconectiv does better than anyone. See how our TruOps, TruNumber and TruReach platforms can help you address the communication challenges you face every day.

our platforms

TruNumber leverages our industry-standard data to prevent fraud and facilitate porting. TruOps keeps you working in harmony by standardizing data and providing precise routing and rating information. TruReach simplifies the ecosystems for trusted customer engagement across voice, text and chatbots.

 

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trusted communications

iconectiv news

article

Interview with ABC: Here's how thieves may use your phone to steal from you

ABC Austin’s Erica Proffer cautions viewers of fraudsters that are taking advantage of the holiday shopping season using text scams. In an interview, iconectiv’s Senior Vice President, George Cray, provides expert information on why scammers are heading towards texts. Cray explains that text messages are more likely to be opened and engaged with than an email scam. Some common text scams this season include information on gift cards or shipping delays. iconectiv advises viewers to be wary of texts with a sense of urgency, requests for personal information or sent from a standard 10-digit phone number. Cray explains that large companies will often use short codes. These are more trustworthy due to the vetting and monitoring process to ensure they are not being exploited or used for scams.
Nov 23, 2022
article

Interview with NBC: Tips to avoid scams this holiday season

NBC Austin’s Sam Stark warns viewers of scams to be aware of going into the holiday shopping season. In an interview, Senior Vice President at iconectiv, George Cray, recommends that viewers look to short codes, as opposed to 10-digit phone numbers, as a sign of legitimacy. Companies must undergo a vetting process to obtain a short code, and in the event the company violates the terms, they must surrender the code. Cray also advises viewers that texts with a sense of urgency or a link are likely scams.
Nov 22, 2022
press release

iconectiv Enables Fixed Number Portability in Argentina

For over a decade, iconectiv—the world leader in number portability and ambassador for trusted communication—has played a key role in enabling number portability across Argentina. On September 20, 2022, Argentina became one of the six countries in the world that support both fixed and wireless number portability, powered by iconectiv’s Number Portability Clearinghouse solution. This expansion provides choice and convenience to consumers and businesses and drives innovation among communication providers. The addition of fixed number portability helps Argentina's regulators more efficiently manage and optimize national numbering resources.
Nov 15, 2022
article

Interview with CBS: Avoiding Holiday Text Scams

CBS Chattanooga’s Nick Hill reports on how fraudsters are taking advantage of the holiday shopping season through texting scams. iconectiv’s Senior Vice President, George Cray, shares expert information on how to protect against these scammers. CBS explains the concept of smishing: text messages that are designed to install spyware or steal other personal data. Cray advises viewers to beware of text messages with links and a sense of urgency. Hill describes the common situations these hackers will try to present, including verifying gift cards, falsely claiming delivery delays, or claiming they need more information to complete a delivery.
Nov 14, 2022
press release

Global Trend of Origin-Based Rating Creates Major Revenue Opportunities for Network Service Providers

Network Service Providers are looking for new income streams to offset shrinking voice, data revenues and margins. If they implement OBR quickly and correctly, it can be a major new source of revenue — and enable them to avoid penalties and surcharges that can be 3,000% over standard termination rates. iconectiv’s TruNumber Protect can be added to Network Service Providers’ existing rating and billing solutions to immediately and accurately determine the correct charges and surcharges.
Nov 14, 2022

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Count on iconectiv’s cloud-based Software as a Service (SaaS) and trusted communications platforms for your most critical network and operations management, numbering, B2C communications and fraud prevention needs.

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featured program

iconectiv - the LNPA for the United States

As the Local Number Portability Administrator (LNPA) for the United States, iconectiv manages the nation’s Number Portability Administration Center (NPAC). The largest system of databases of ported phone numbers in the world, the U.S. NPAC includes more than 500 million phone numbers for ~1600 service providers, service bureaus and providers of telecom-related services.

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NPAC callout

join our team

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Cathy McMahon
I chose to work at iconectiv primarily because of the integrity and dedication of the people with whom I’d be working. I also was excited to be part of a major industry transition with the NPAC project.
Cathy McMahon
Senior Director Account Management
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Peter Ford
I was impressed by iconectiv’s success in North America and the opportunity to build the business in EMEA. Operating like a start-up within a mature organisation is not without its challenges but it’s great to be part of such a vibrant sales team.
Peter Ford
Executive Vice President, Information Solutions Business
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Angelica Ford
Customer satisfaction is my biggest motivator. Being able to work closely with telecom regulators to enact new regulations that result in an increase in portability transactions, means that consumers are better served and we are accomplishing our goals.
Angelica Ford
Sr. Account Director

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