In this edition of the customer experience (CX) series, iconectiv delves deeper into short codes and their efficacy. As short codes are increasingly being utilized for customer experience services such as shipping and delivery, iconectiv highlights the necessity of viewing short codes as a trusted friend.
The Common Language International Advisory Board (IAB) and Technical Advisory Group’s (TAG) will be held in Columbus, OH on October 17th, 18th and 19th. The advisory board discusses topics impacting the telecommunications industry, while the TAG session addresses day–to-day operational concerns in regard to specific code sets identified to satisfy subscriber business requirements.
iconectiv will host the fourth quarter Common Interest Group on Routing and Rating (CIGRR) work group session on October 17th – 19th, 2023. This three-day meeting provides an interactive forum for CIGRR to recommend advanced direction to the TruOps Telecom Routing Administration (TRA).
Hosted by NARUC, the NARUC Summer Policy Summit is a four-day event being held on July 16-19 in Austin, Texas. Connie Hartman, Director of Product Management at iconectiv, and other leading voices will be attending to discuss best practices and crucial issues within the industry.
In this article, Chris Drake, Chief Technology Officer at iconectiv, emphasizes the dangers around 4th of July scams. Chris outlines the different type of scams one may see during this time of year and the importance of staying alert.
Abe Nejad, Network Media Group Publisher, hosts a webinar on number portability fraud and its impact on the digital economy. Learn how current systems hinder competition from David Wilson, Vice President of Global Sales at iconectiv, and Teresa Cottam, Chief Analyst at omnipresence.
Matt Lear, iconectiv’s Senior Director of Product Management, joins other industry leaders at the MEF 2023 Forum on July 18, 2023, in Toronto, Canada as a panelist to discuss how short codes, 10DLC and toll-free messaging help businesses better connect with customers.
By making their valued assets known and discoverable, tower and network site owners have a prime potential to help service providers optimize and expedite the expansion of 5G. Using TruOps™ Common Language® CLLI Codes™, owners and service providers can communicate more effectively.
The digital age has reshaped trust between corporations and customers, with traditional voice calls facing challenges in today's connected world. Explore the importance of personal connections and rebuilding trust by establishing a global trust standard.
Chris Drake, iconectiv’s SVP of Corporate and Business Development, and Bob Grant, iconectiv’s Principal Product Manager, are speaking SIPNOC 2023, which will be held September 12-13, 2023 in Herndon, VA. Their sessions include: “The Future of End to End Branded Calling Using Authentication" and "Cross-Border Authentication."
