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- eliminating revenue share fraud
- effective equipment product change management
- TruOps Common Language® standardizing information for efficient collaboration
- Despite the operational and monetization challenges service providers face in the deployment of business strategies involving 5G, operational improvements and savings can be realized across all industries. In a recent Network Media Group panel, experts from iconectiv and AT&T explore the importance of an industry alliance to achieve common goals, common standards and common APIs that will…
- It is time consuming for federal agencies to research and compare dozens of telecom service providers. That’s why the U.S. General Services Administration created the Enterprise Infrastructure Solutions (EIS) program, which provides agencies with a single, convenient resource for quickly identifying their options. A new use case explores how iconectiv’s Common Language enables agencies to quickly…
- To avoid consumer frustration of waiting on hold for a long time, many retailers, government agencies and other organizations provide people with the option of leaving a callback number instead of staying on hold. The catch is that callbacks also enable fraudsters, who leave International Premium Rate Numbers (IPRNs), to take advantage of a retailers’ customer-first approach.
- With more than 85 billion spam phone calls placed globally each year costing trillions in lost business and productivity, keeping the voice ecosystem safe for consumers and attractive to business is an objective we all share. In the U.S., service providers and industry players have been focused on implementing solutions designed to ensure the integrity of communications networks and mitigate any…
- This year, consumers will lose $40 billion to fraudulent robocalls. The deluge of illegal robocalls also has conditioned 58 percent of consumers to answer calls only from numbers they recognize. This makes it difficult, expensive and sometimes impossible for hospitals, schools and other legitimate organizations to reach consumers. At a SIPNOC 2022 panel, Rich Call Data (RCD) Best Practices:…
CCA’s Mobile Carriers Show is the only North American event to focus exclusively on smart strategies, technology innovations, and business opportunities for carriers in this increasingly mobile world. As a result, it brings together more senior decision makers from more carrier organizations than any other tradeshow in the United States.
Trust goes two ways in the telecom ecosystem. Can you trust the data that you operate with? Can your consumers trust who is reaching out to them? Mobile World Live spoke with iconectiv’s Senior Vice President George Cray about trusted communications in the telecom industry. Cray discussed iconectiv’s important role with trust in both calls and messaging as we: