How does Cross Border Call Authentication help in the fight against fraudulent calls?

Technological shifts and fraudsters have undermined consumer trust in phone communications. This has a negative impact on businesses, as voice calls from other countries are often flagged as potentially fraudulent, harming legitimate companies that financially depend on international calls.

While the Federal Communications Commission (FCC) mandates the implementation of STIR/SHAKEN to help mitigate illegal caller ID spoofing in the United States, service providers operating outside U.S. jurisdiction are not obligated to do so.

These providers can, however, voluntarily comply.

By implementing Cross Border Call Authentication, service providers contribute to a wider network of trust and call verification, expanding authentication beyond regulatory boundaries, resulting in more accurate caller ID information and better identification of fraudulent calls. This voluntary adoption plays a vital role in improving caller ID integrity. To learn more, check out the on-demand webinar Cross Border Call Authentication, featuring Bob Grant, iconectiv’s Director of Product Management, and Jim McEachern, Principal Technologist for the Alliance for Telecommunications Industry Solutions (ATIS).

Stay tuned to learn about more initiatives that protect and defend the communications ecosystem, ensuring that legitimate callers are properly verified and not wrongly categorized as suspicious or illegal.