In the news

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CSPs must adopt a common language to ensure optimised operations

iconectiv estimates that CSPs lose up to 20% of their annual capital expenditure—$65 billion industry-wide—because of communication challenges, asset complexity and misunderstood inventory. Under pressure to deliver 5G, edge computing, virtualized networking and other capabilities, CSPs are using a common language for the deployment, interconnection and management of physical and virtual assets. In this VanillaPlus article, Eyad Alqadi and John Hayes explain how common language provides visibility for CSPs and their external organizations—such as partners and vendors—to easily understand and optimize their assets.
Feb 25, 2022
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Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich-Call-Data to Consumers

STIR/SHAKEN is a now widely-adopted protocol enabling telecoms to feed calling party attestation info to consumers when they receive a call from businesses and organizations of all types and sizes. George Cray, iconectiv Senior Vice President of Product along with an expert from CTIA, sits down with Dan Baker, editor from Black Swan Telecom Journal, to discuss the adoption of initiatives like Registered Caller.
Jan 7, 2022
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Tuning Your Selling Approach For 2022

The science of selling is constantly evolving. Over the last several decades, selling has become more capital intensive, data driven and teamwork oriented. Several secular forces have been changing the nature of selling incrementally over time. Peter Ford, Head of Information Solutions Business at iconectiv, shares his insights on allocating the most effort toward the biggest customer opportunities.
Dec 28, 2021
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5G: The Universal Structure for Service Providers

Multi-access edge computing, virtualized network function and 5G give service providers powerful new ways to maximize scalability, flexibility and operational efficiency while enabling new services and revenue streams. In the latest Network Media Group panel, experts from iconectiv and AT&T explore how a common naming strategy plays a fundamental role in unlocking the true promise and commercial value of 5G.
Nov 5, 2021
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Trusted Communications: Authenticating Calls with Delegate Certificates

People simply do not answer the telephone anymore unless they unequivocally know who is calling. That is hurting legitimate businesses that rely on voice calls to reach their customers. In the latest Network Media Group panel, experts from iconectiv, CTIA, and T-Mobile address the industry's progress in restoring consumer faith and confidence and how a new policy change is helping simplify the verification process.
Nov 5, 2021
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STI-GA Enhances STIR/SHAKEN Functionality to Authenticate Broader Range of Calls

Representing a major advance for the industry-driven work to mitigate illegal robocalls, the Secure Telephone Identity Governance Authority (STI-GA) announced the launch of new STIR/SHAKEN functionality. Beginning October 22, the new software expands caller ID authentication reach with the use of delegate certificates that allow Resp Orgs—the companies responsible for assigning toll-free telephone numbers—to directly join the SHAKEN ecosystem.
Oct 20, 2021
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Selecting the Best Messaging Model for Your Business From Short Codes, Long Codes, and Toll-Free SMS Texts

The business messaging landscape constantly evolves as new technology advancements and innovative ways to engage customers disrupt the ecosystem. For businesses wanting to keep conversational commerce flowing while also engaging with customers cost-effectively and securely, it's essential to understand each messaging type and in which scenario they're most beneficial. In the latest Total Retail article, iconectiv’s Cliff Holsenbeck explores messaging models that will drive the future of business communication and what companies can do to adapt to these models.
Oct 7, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Greece Continues to Foster Consumer Choice and Convenience with iconectiv Number Portability New Contract

iconectiv has been providing mobile number portability service in Greece since 2004. After winning the new public tender, iconectiv will continue providing mobile and fixed number portability service for an additional five years – making Greece one of few countries in the world offering portability for both types of telecom service. For nearly 20 years, Greece has been a trailblazer in offering number portability, which helps drive innovation across service providers by offering consumers and businesses convenience and choice for their telecom needs. Number portability additionally helps Greece’s regulators more efficiently manage their numbering resources.
Mar 8, 2023
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How Trusted Communications Superheroes are Winning the Battle Against Fraud and Operational Inefficiency to Protect Customers and the Bottom Line

iconectiv takes to MWC Barcelona 2023 to showcase how communication service providers are mitigating fraud, caller ID spoofing, smishing, illegal robocalling and network inefficiency. Fraud undermines consumer trust, creating business challenges for service providers, their enterprise customers and consumers. In the shadows of service providers globally, a squadron of advanced and intelligent superheroes are diligently working to keep the integrity of the communications infrastructure and the relevancy of the communication channels intact.
Feb 15, 2023
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iconectiv Enables Fixed Number Portability in Argentina

For over a decade, iconectiv—the world leader in number portability and ambassador for trusted communication—has played a key role in enabling number portability across Argentina. On September 20, 2022, Argentina became one of the six countries in the world that support both fixed and wireless number portability, powered by iconectiv’s Number Portability Clearinghouse solution. This expansion provides choice and convenience to consumers and businesses and drives innovation among communication providers. The addition of fixed number portability helps Argentina's regulators more efficiently manage and optimize national numbering resources.
Nov 15, 2022
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Global Trend of Origin-Based Rating Creates Major Revenue Opportunities for Network Service Providers

Network Service Providers are looking for new income streams to offset shrinking voice, data revenues and margins. If they implement OBR quickly and correctly, it can be a major new source of revenue — and enable them to avoid penalties and surcharges that can be 3,000% over standard termination rates. iconectiv’s TruNumber Protect can be added to Network Service Providers’ existing rating and billing solutions to immediately and accurately determine the correct charges and surcharges.
Nov 14, 2022
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iconectiv’s Carolyn Knight Joins CFCA Consumer Education Committee Focused on Fraud Prevention

iconectiv’s Senior Account Manager for the Local Number Portability Administrator (LNPA) team, Carolyn Knight, has joined the Communications Fraud Control Association’s (CFCA) Consumer Education Committee. This committee focuses on arming consumers with information to help protect themselves from becoming victims of communications fraud. As a committee member, Carolyn will work closely with other industry professionals to create the educational resources consumers and businesses need to safeguard against fraudsters.
Nov 8, 2022
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With Illegal Robocalls Serving as the Gateway to Financial and Identity Fraud, What Can the Telecom Industry Do to Shut Them Down?

Illegal robocalls not only are a complete nuisance but, when effective, can serve as a gateway for fraudulent activities. Which is why 75% of calls from unknown or unrecognizable numbers go unanswered, and also the reason why the Federal Communications Commission enacted the SHAKEN/STIR framework mandate for communications service providers (CSPs) across the U.S.
Oct 19, 2022
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As Messaging Reigns Supreme for Communications Between Consumers and Brands, iconectiv Messaging Expert Provides Insights on What Businesses Should Know

Nearly 70% of consumer brand interactions shifted to messaging during the pandemic – a trend that is expected to continue as nearly 65% of the global population send and receive SMS messages, including 80% of the population in North America. As both businesses and consumers continue to lean into messaging, there are several options for them to consider - from short codes and 10-digit long codes (10DLC) to toll-free numbers, rich communications services and more. 

Oct 4, 2022