In the news

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Be Careful, Those Political Texts Could Be a Scam

Kim Baldonado of NBC 4 LA reports on political text messaging fraud. She warns that scammers pose as political candidates or campaigns and use this ruse to get money and personal information from voters. In an interview, iconectiv’s Senior Vice President, George Cray, explains how consumers can protect themselves – listing red flags to watch out for. For example, Cray warns that text messages sent from an unknown 10-digit number asking for personal information are likely from fraudsters. …
Oct 21, 2022
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Telecom heroes unite! – iconectiv joining forces with a legion of fraud fighters

In a telecom world filled with villains, CFCA members are unveiling their identities as fraud fighting superheroes dedicated to stopping malicious actors from stealing consumers’ money and identities. These vigilant guardians have been protecting the communications infrastructure for a long time – sharing insights and best practices. iconectiv, a provider of telecom solutions, is proud to have its own legion of trusted communications superheroes that have been an integral part of this…
Sep 30, 2022
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CSPs look to ramp up revenues with origin-based rating

Communications service providers (CSPs) have woken up to the fact they have been leaving revenue on the table by not charging termination rates based on the origin of a call. For years, CSPs had charged flat rate termination fees regardless of the call’s originating country, the service provider and the type of connection used. The last decade’s increased pressure on voice and data revenues has sent CSPs searching for new sources of revenue and this previously flat rate business has now been…
Sep 21, 2022
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Why Rich Call Data is Key for Thwarting Fraudsters and Building Consumer Trust

When fraudsters win, everyone loses: mobile operators, consumers, and legitimate businesses. Unfortunately, for over a decade, fraudsters have been winning, inundating Americans with an average of 60 billion illegal robocalls each year. That’s conditioned people to let calls from unfamiliar/unidentified numbers drop into voicemail 76% of the time. But even with that precaution, they’ll still lose an estimated $40 billion to fraudulent robocalls in 2022. Meanwhile, service providers including…
Sep 8, 2022
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Well done, Fraud Fighter. I Now Promote You to Superhero of Trusted Communications

Exactly how do you explain your telecom fraud fighter job to someone at a cocktail party? That’s a tough task!  The trouble is it may take time to explain the context – describe how telecom services are delivered and paid for, then show how criminals steal money by corrupting the process. A faster path is to use an analogy and say, “My job is be a kind of detective of crimes committed against telecom providers.” That analogy works, but iconectiv has come up with an even better one.  …
Aug 19, 2022
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iconectiv launches Trusted Communications Superhero campaign

The way in which consumers and businesses communicate and how societies operate is a key reason why companies are anticipated to spend US $2.8 trillion on digital transformation globally by 2025. In the shadows of communication service providers (CSPs) globally, a squadron of advanced and intelligent superheroes are diligently working to keep the integrity of the communications infrastructure and the relevancy of the communication channels intact. These superheroes are fighting to…
Aug 1, 2022
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Changing your cell phone company without changing your number is now a right

Argentina’s leading database administrator for number portability – Administradora de la Base de Datos (ABD) – is a strategic association made up of iconectiv and Telmark, a partnership agreement that is expected to last until 2026. Telephone numbers are considered a part of a person's identity, acting almost like a bar code that works as a multi-operator identifier worldwide. So, having a good quality numbering system, updated with the progress of technological demand, and compatible…
May 2, 2022

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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With Voice and Messaging Communications, Trust is a Two-Way Street

iconectiv Senior Vice President George Cray Explores What’s Being Done to Help Businesses and Consumers Further Establish Trusted Communications What: The past few years have demonstrated just how much we depend on our mobile phones – for services, connection and convenience. As a result, digital transformation is gaining significant momentum, and identity verification is becoming more critical than ever. Businesses need to have trust in knowing who their customers are and consumers…
May 2, 2022
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Do You Take Calls from Numbers You Don’t Recognize? Odds Are, You Don’t

With Digital Transformation Taking Shape, iconectiv CTO Chris Drake Talks About What This Means for Businesses, and What’s Being Done to Further Build Consumer Trust in Voice and Messaging Communications What: In this day and age, where so many in-person interactions have been replaced with remote engagements, digital transformation has become fundamental. As a result, businesses and consumers are relying on their mobile devices more than ever – utilizing voice and text communications…
Apr 25, 2022
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How Service Providers are Weeding Out Illegal Robocalls, SMS Spam and Other Fraud Before It Reaches Consumers

Media Advisory iconectiv Telecom Fraud Expert David Estes Explores How the Industry is Restoring Consumer Trust in Voice Calls and Text Messages What: Each year, communications service providers (CSPs) worldwide lose over US$39 billion to fraud such as illegal robocalls, SMS phishing (“smishing”) and “wangiri” callback schemes, according to the Communications Fraud Control Association (CFCA) and analyst firms. This live-stream session explores how the industry is successfully thwarting…
Apr 22, 2022
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iconectiv Toll-Free-Number Expert Mike Gilbert Elected ATIS SNAC Co-Chair

What’s the News: As co-chair of the ATIS SMS/800 Number Administration Committee (SNAC), iconectiv Senior Account Director Mike Gilbert will oversee key toll-free number industry initiatives such as ensuring consumer trust in voice calls and text messaging. Why it Matters: Years of illegal robocalls, SMS spam and fraud have undermined consumer trust in voice calls and text messages, including those from toll-free numbers. Restoring trust is critical for service providers and all the…
Apr 21, 2022
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The Path to Trusted Voice Calls and Text Messages

Media Advisory iconectiv Senior Vice President George Cray Explores How the Momentum Behind STIR/SHAKEN and Registered Caller™ is Transforming the Industry  What: In an effort to stave off the more than 85 billion illegal robocalls placed each year, as well as SMS phishing (“smishing”) and other fraud, industry players have banded together to keep the voice and messaging ecosystem safe for consumers and attractive to businesses. The Secure Telephone Identity Revisited…
Apr 19, 2022
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Rich Call Data Helps Increase Call Answer Rates, Restores Consumer Trust

Media Advisory Business Value of Rich Call Data is Helping Increase Call Answer Rates, Restore Consumer Trust Verizon, T-Mobile, CTIA and iconectiv Discuss Best Practices During SIPNOC 2022 What: This year, consumers will lose $40 billion to fraudulent robocalls. The deluge of illegal robocalls also has conditioned 58% of consumers to answer calls only from numbers they recognize. This makes it difficult, expensive and sometimes impossible for hospitals, schools and other legitimate…
Mar 17, 2022
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Understanding How Service Providers and Regulators Can Prepare for SHAKEN’S Global Expansion at SIPNOC 2022

Media Advisory Microsoft, Bandwidth, ATIS and iconectiv Discuss Best Practices During SIPNOC 2022 What: With more than 85 billion spam phone calls placed globally each year costing trillions in lost business and productivity, keeping the voice ecosystem safe for consumers and attractive to business is an objective we all share. In the U.S., service providers and industry players have been focused on implementing solutions designed to ensure the integrity of communications networks and…
Mar 16, 2022