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We need an industry-backed, tech-neutral resource to restore trust in voice communications
With illegal robocalls now representing nearly half of all unwanted calls in the U.S., consumers are opting to simply not pick up their phones. In fact, studies show that in the U.S. alone, 76% of calls from an unidentified or unfamiliar number are left unanswered, and 58% of consumers only answer calls from numbers they recognize.
A previous article exploring how businesses can protect their brands against the damages from illegal robocalls touched on industry initiatives that are helping…
Apr 1, 2022
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Scam attacks are on the rise, but can they be fully stopped or prevented?
The Covid pandemic has accelerated not only digital adoption but also the scale and spread of scams. Every month, over 4 billion scam calls are made globally, with 23% of Americans reporting that they've lost money due to such calls in 2021 alone.
During a panel session during Mobile World Congress Barcelona, George Cray, Senior Vice President at iconectiv, highlighted the growth in spoof calling and cited statistics revealing that 85 billion robocalls happen globally. He revealed that many…
Mar 17, 2022
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MWC22 gets ready to unleash connectivity
In a recent VanillaPlus article, Peter Ford, Executive Vice President of iconectiv, explained how digital transformation will have a significant impact on connectivity and communications, along with identity verification.
“Both are driving forces behind the acceleration of conversational commerce – completing customer e-commerce transactions through communications platforms likes Instagram and WhatsApp, for instance – and how businesses communicate with customers and how countries make…
Feb 25, 2022
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CSPs must adopt a common language to ensure optimised operations
Business strategies that involve 5G, edge computing and virtualized networking demand a universal structure for the deployment, interconnection and management of the physical and virtual assets these capabilities require. Essentially, the same terminology must be used to enable different domains within a communications service provider (CSP) to have visibility into each other and for external organizations, such as partners and vendors.
For this interview, Eyad Alqadi, Regional Sales…
Feb 25, 2022
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Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich-Call-Data to Consumers
STIR/SHAKEN is a now widely-adopted protocol enabling telecoms to feed calling party attestation info to consumers when they receive a call from businesses. But phone calls from legitimate enterprises—such as a consumer’s bank, pharmacist, and doctor—are routinely NOT answered by consumers. So what “common language” or industry-adopted methodology will enable STIR/SHAKEN to evolve to its next level of usefulness?
The Q&A with iconectiv and CTIA about their joint initiative,…
Jan 7, 2022
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Tuning Your Selling Approach For 2022
The science of selling is constantly evolving. Over the last several decades, selling has become more capital intensive, data driven, and teamwork oriented. Several secular forces have been changing the nature of selling incrementally over time. Peter Ford, Head of Information Solutions Business at iconectiv, shares his insights on allocating the most effort toward the biggest customer opportunities.
Read more here.
Dec 28, 2021
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Trusted Communications: Authenticating Calls with Delegate Certificates
People simply do not answer the telephone anymore unless they unequivocally know who is calling. That is hurting legitimate businesses that rely on voice calls to reach their customers. The industry continues to advance the objective to restore consumer faith and confidence in answering our telephones. Central to achieving that objective is the ability to verify that the information of the calling party has been authenticated. That seems simple enough but considering that many businesses use…
Nov 5, 2021
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
Consumer Threats in Technology and Connected Device Risks to be discussed at Communications Summit
Naples, FL. – May 10, 2017 – iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will present a pair of security focused presentations at IEEE ComSoc International Communications Quality and Reliability Workshop (CQR) in Naples, Fl.
On Wednesday, May 17, John Kimmins, Senior Security Director, iconectiv, will present Telecom Technology Threats Impacting 5G Networks and discuss what new security threats and…
May 10, 2017
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Global Fraud and Security Leaders to Join Forces in Miami to Identify and Combat Network Fraud
Miami, FL. – May 8, 2017 – iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will host and play a highly visible role during three days of workgroup collaboration between some the world’s leading network security and anti-fraud experts during GSM Association’s (GSMA) Fraud and Security Group (FASG) meeting in Miami, FL. A leader in telecommunications for over 30 years, iconectiv’s dedication to preserving network…
May 8, 2017
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CTIA Cybersecurity Summit 2017 Featuring Top Government and Telecom Leaders to Address Current Cyber Threats and Solutions
WASHINGTON, D.C. – April 25, 2017 – A stellar group of top U.S. federal and telecommunications leaders will present their perspectives on fighting the nation’s latest cyber threats at the CTIA Cybersecurity Summit 2017 this Thursday, April 27 at the Newseum in Washington D.C.
Executives from Ericsson, Qualcomm, AT&T, Cisco and McAfee will join Ronald Yearwood, Section Chief of Cyber Operations for the FBI, and Congressman Michael McCaul (R-TX 10), Chairman of the House Homeland Security…
Apr 25, 2017
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Thailand to Continue Benefiting from Flexible Mobile Number Portability when switching Service Providers
PISCATAWAY, N.J. – April 24, 2017 – Telcordia Thailand a subsidiary of iconectiv the authoritative partner of the global communications industry connecting more than two billion people every day, today announced it will continue expanding its numbering services in Asia, including a 5 year extension to its successful number portability operations in Thailand. Number portability within the telecommunications industry, refers to the process of reassigning a user’s existing phone number to another…
Apr 20, 2017
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iconectiv Reaches a Milestone as the Secure Number Portability Provider for Greece
PISCATAWAY, N.J. – April 21, 2017 – iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, along with its longtime partner Nevapark Management Consulting Services, announce that more than 10 million fixed and mobile telephone numbers have been ported in Greece since 2004.
In 2003, iconectiv was selected by the Hellenic Telecommunications and Post Commission (EETT) as the mobile and fixed number portability…
Apr 18, 2017
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Latest iconectiv Executive Hire to Drive Telecom Expansion into Global Markets
PISCATAWAY, N.J. April 5, 2017--(BUSINESS WIRE)--iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, has added international business expert, Peter Ford, to its executive roster as Regional Vice President, Europe, Middle East and Africa (EMEA). This latest high-level appointment reflects iconectiv’s ambitious expansion strategy into international markets.
Ford brings over 20 years of strategic experience in emerging…
Apr 5, 2017
press release
Latest Innovations for Enhancing Customer Engagement and Satisfaction to Be Highlighted at 2017 PACE Show
TAMPA, Fla. – April 3, 2017 – Those attending the 2017 Professional Association for Customer Engagement (PACE) Convention and Expo this week in Tampa, Fla. will discover new ways to enhance modern customer engagement and the customer experience from iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day.
Supporting this year’s theme, Shaping the Future of Customer Engagement – Keeping PACE with the Connected Customer,…
Apr 3, 2017