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In the news
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We need an industry-backed, tech-neutral resource to restore trust in voice communications
With illegal robocalls now representing nearly half of all unwanted calls in the U.S., consumers are opting to simply not pick up their phones. In fact, studies show that in the U.S. alone, 76% of calls from an unidentified or unfamiliar number are left unanswered, and 58% of consumers only answer calls from numbers they recognize.
A previous article exploring how businesses can protect their brands against the damages from illegal robocalls touched on industry initiatives that are helping…
Apr 1, 2022
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Scam attacks are on the rise, but can they be fully stopped or prevented?
The Covid pandemic has accelerated not only digital adoption but also the scale and spread of scams. Every month, over 4 billion scam calls are made globally, with 23% of Americans reporting that they've lost money due to such calls in 2021 alone.
During a panel session during Mobile World Congress Barcelona, George Cray, Senior Vice President at iconectiv, highlighted the growth in spoof calling and cited statistics revealing that 85 billion robocalls happen globally. He revealed that many…
Mar 17, 2022
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MWC22 gets ready to unleash connectivity
In a recent VanillaPlus article, Peter Ford, Executive Vice President of iconectiv, explained how digital transformation will have a significant impact on connectivity and communications, along with identity verification.
“Both are driving forces behind the acceleration of conversational commerce – completing customer e-commerce transactions through communications platforms likes Instagram and WhatsApp, for instance – and how businesses communicate with customers and how countries make…
Feb 25, 2022
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CSPs must adopt a common language to ensure optimised operations
Business strategies that involve 5G, edge computing and virtualized networking demand a universal structure for the deployment, interconnection and management of the physical and virtual assets these capabilities require. Essentially, the same terminology must be used to enable different domains within a communications service provider (CSP) to have visibility into each other and for external organizations, such as partners and vendors.
For this interview, Eyad Alqadi, Regional Sales…
Feb 25, 2022
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Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich-Call-Data to Consumers
STIR/SHAKEN is a now widely-adopted protocol enabling telecoms to feed calling party attestation info to consumers when they receive a call from businesses. But phone calls from legitimate enterprises—such as a consumer’s bank, pharmacist, and doctor—are routinely NOT answered by consumers. So what “common language” or industry-adopted methodology will enable STIR/SHAKEN to evolve to its next level of usefulness?
The Q&A with iconectiv and CTIA about their joint initiative,…
Jan 7, 2022
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Tuning Your Selling Approach For 2022
The science of selling is constantly evolving. Over the last several decades, selling has become more capital intensive, data driven, and teamwork oriented. Several secular forces have been changing the nature of selling incrementally over time. Peter Ford, Head of Information Solutions Business at iconectiv, shares his insights on allocating the most effort toward the biggest customer opportunities.
Read more here.
Dec 28, 2021
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Trusted Communications: Authenticating Calls with Delegate Certificates
People simply do not answer the telephone anymore unless they unequivocally know who is calling. That is hurting legitimate businesses that rely on voice calls to reach their customers. The industry continues to advance the objective to restore consumer faith and confidence in answering our telephones. Central to achieving that objective is the ability to verify that the information of the calling party has been authenticated. That seems simple enough but considering that many businesses use…
Nov 5, 2021
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
$65bn Question: How can network and finance work together to safeguard capital investments?
Webinar explores best practices for service providers
BRIDGEWATER, NJ – September 20, 2018: According to Price Waterhouse Coopers, some 20 percent of network operator equipment spend is wasted every year. That amounts to a global figure of around $65bn annually.
Network waste comes from a variety of sources – buying replacement parts without recognizing that items held in stock could perform the same function, or an inability to cannibalize and re-use equipment during network…
Sep 20, 2018
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Newly Elected Chair of Key ATIS Group to Ensure Integrity of the Global Supply Chain
BIRDGEWATER, NJ – September 11, 2018: iconectiv, a partner of the global communications industry connecting more than two billion people every day, has taken over the leadership of the Automatic Identification and Data Capture (AIDC) Committee within ATIS[1]. John Curreri, Systems Engineer at iconectiv, has been elected as the new chair.
AIDC delivers solutions to simplify the receiving, shipping, transportation and tracing processes for telecommunications products, helping the industry…
Sep 11, 2018
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International Conference Addresses Telecom’s $29B Global Fraud Problem
iconectiv to join panel on preventative techniques to stop network fraud
BRIDGEWATER, N.J. – September 6, 2018 -- iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will be presenting at the Risk & Assurance Group (RAG) Conference in Nairobi, Kenya on September 12. John Haraburda, Principal Solutions Engineer, iconectiv, will join a panel of experts to discuss the latest techniques and insights that service…
Sep 6, 2018
press release
Phone Number Management is Challenging – Learn How to Protect Your Customers, Brand and Revenue in Free Webinar
BRIDGEWATER, N.J. – July 16, 2018: iconectiv, an authoritative partner of the global communications industry, and the Competitive Carriers Association (CCA), will present a free webinar, Phone Number Management Today – Protecting the Service Provider’s Customers, Brand and Revenue, on July 18 at 2 pm Eastern. Register for the webinar today.
Recognizing that the efficient administration of telephone numbers is essential for network operations and customer service organizations, the…
Jul 16, 2018
press release
Safety in numbers - fighting fraud is a job for everyone says iconectiv
CHICAGO – June 26, 2018 – Speaking as a keynote at the CFCA’s annual conference in Chicago, iconectiv’s CTO Chris Drake told delegates that there is safety in numbers in the battle against telecom fraudsters.
The Communications Fraud Control Association’s (CFCA) conference saw leading telecoms security professionals meet in Chicago to discuss industry trends as…
Jun 29, 2018
press release
iconectiv Chief Information Security Officer to Present at NYIT’s Undergraduate Program for Security of Mobile Devices and Wireless Networks
What:
The New York Institute of Technology’s 10-week summer Research Experience for Undergraduates (REU) program provides opportunities for motivated, talented undergraduate students to collaborate with faculty and graduate students on research about securing smartphones and their networks using both hardware and software approaches. All participants submit a research paper, produce a research poster, and make a final presentation. Students also participate in activities including workshops,…
Jun 25, 2018
press release
New Phone Number Lookup Service Available for NPAC Users
BRIDGEWATER, N.J. – May 30, 2018: iconectiv, a partner of the global communications industry connecting more than two billion people every day, today announced iconectiv® TruNumber Finder, the authoritative telephone number lookup solution for service providers, service bureaus and providers of telecom-related services.
TruNumber Finder simplifies number management, confirms customer acquisition and enhances customer service by providing a full, fast and accurate view of the…
May 30, 2018