Webinar to address critical role that real-time numbering data has to a service provider’s bottom line
iconectiv experts discuss operational, customer service benefits
BRIDGEWATER, NJ – November 29, 2018 – Understanding how easy access to critical telephone numbering information can help service providers streamline operations and improve customer service will be the focus of a webinar hosted by the Competitive Carriers Association (CCA) on December 5, 2018 at 2 pm ET.
Experts from iconectiv, an authoritative partner to the communications industry and the administrator of the nation’s Number Portability Administration Center (NPAC), will provide an in-depth look at how service providers are leveraging accurate, real-time numbering data throughout their operations. Whether streamlining customer service calls, developing targeted marketing strategies or managing numbering resources, service providers are consistently relying on quick and easy access to numbering data to achieve higher levels of customer satisfaction and operational efficiencies.
Danny Greer, Director of Sales, and Bob Grant, Principal Product Manager, both from iconectiv, will provide a brief overview of how iconectiv TruNumber Finder helps service providers trouble-shoot call-completion and number porting issues, simplify number management, confirm customer acquisition and enhance customer service.
The webinar is part of the CCA’s Industry Development Program, which looks to provide its members with a forum to collaborate, solve business and regulatory challenges, shape innovative solutions and deliver strategic guidance that can help develop next generation products and services.