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In the news
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We need an industry-backed, tech-neutral resource to restore trust in voice communications
With illegal robocalls now representing nearly half of all unwanted calls in the U.S., consumers are opting to simply not pick up their phones. In fact, studies show that in the U.S. alone, 76% of calls from an unidentified or unfamiliar number are left unanswered, and 58% of consumers only answer calls from numbers they recognize.
A previous article exploring how businesses can protect their brands against the damages from illegal robocalls touched on industry initiatives that are helping…
Apr 1, 2022
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Scam attacks are on the rise, but can they be fully stopped or prevented?
The Covid pandemic has accelerated not only digital adoption but also the scale and spread of scams. Every month, over 4 billion scam calls are made globally, with 23% of Americans reporting that they've lost money due to such calls in 2021 alone.
During a panel session during Mobile World Congress Barcelona, George Cray, Senior Vice President at iconectiv, highlighted the growth in spoof calling and cited statistics revealing that 85 billion robocalls happen globally. He revealed that many…
Mar 17, 2022
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MWC22 gets ready to unleash connectivity
In a recent VanillaPlus article, Peter Ford, Executive Vice President of iconectiv, explained how digital transformation will have a significant impact on connectivity and communications, along with identity verification.
“Both are driving forces behind the acceleration of conversational commerce – completing customer e-commerce transactions through communications platforms likes Instagram and WhatsApp, for instance – and how businesses communicate with customers and how countries make…
Feb 25, 2022
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CSPs must adopt a common language to ensure optimised operations
Business strategies that involve 5G, edge computing and virtualized networking demand a universal structure for the deployment, interconnection and management of the physical and virtual assets these capabilities require. Essentially, the same terminology must be used to enable different domains within a communications service provider (CSP) to have visibility into each other and for external organizations, such as partners and vendors.
For this interview, Eyad Alqadi, Regional Sales…
Feb 25, 2022
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Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich-Call-Data to Consumers
STIR/SHAKEN is a now widely-adopted protocol enabling telecoms to feed calling party attestation info to consumers when they receive a call from businesses. But phone calls from legitimate enterprises—such as a consumer’s bank, pharmacist, and doctor—are routinely NOT answered by consumers. So what “common language” or industry-adopted methodology will enable STIR/SHAKEN to evolve to its next level of usefulness?
The Q&A with iconectiv and CTIA about their joint initiative,…
Jan 7, 2022
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Tuning Your Selling Approach For 2022
The science of selling is constantly evolving. Over the last several decades, selling has become more capital intensive, data driven, and teamwork oriented. Several secular forces have been changing the nature of selling incrementally over time. Peter Ford, Head of Information Solutions Business at iconectiv, shares his insights on allocating the most effort toward the biggest customer opportunities.
Read more here.
Dec 28, 2021
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Trusted Communications: Authenticating Calls with Delegate Certificates
People simply do not answer the telephone anymore unless they unequivocally know who is calling. That is hurting legitimate businesses that rely on voice calls to reach their customers. The industry continues to advance the objective to restore consumer faith and confidence in answering our telephones. Central to achieving that objective is the ability to verify that the information of the calling party has been authenticated. That seems simple enough but considering that many businesses use…
Nov 5, 2021
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
Telecom’s $30B Fraud Problem Addressed at Mobile 360 LATAM
iconectiv to highlight the need to stay one step ahead with proactive fraud techniques
BUENOS AIRES, ARGENTINA – November 30, 2018: Telecoms fraud is a multi-billion dollar business that costs service providers close to $30 billion* every year. Of course, that is only the perceived loss in revenue terms -- the real cost to the industry is much higher according to telecoms specialist iconectiv.
The ongoing threat of new fraud techniques and case study examples of the actual cost to service…
Nov 30, 2018
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Webinar to address critical role that real-time numbering data has to a service provider’s bottom line
iconectiv experts discuss operational, customer service benefits
BRIDGEWATER, NJ – November 29, 2018 – Understanding how easy access to critical telephone numbering information can help service providers streamline operations and improve customer service will be the focus of a webinar hosted by the Competitive Carriers Association (CCA) on December 5, 2018 at 2 pm ET.
Experts from iconectiv, an authoritative partner to the communications industry and the administrator of the nation’s…
Nov 29, 2018
press release
IDC says better Fixed Asset Management could boost Service Provider Digital Transformation
BRIDGEWATER, NJ – November 19, 2018 – A new white paper from leading analyst house IDC, calls on service providers to focus more closely on Fixed Asset Management (FAM) to improve financial planning, avoid wasted capital expenditure, and enable investment to speed up digital transformation. As part of its research, IDC also accessed iconectiv’s TruOps Common Language Fixed Asset Management Solution.
According to the whitepaper, a significant percentage of operator CapEx is wasted…
Nov 19, 2018
press release
iconectiv Names Peter Ford Head of Global Sales
BRIDGEWATER, NJ – November 1, 2018: iconectiv, a partner of the global communications industry connecting more than two billion people every day, today announced that Peter Ford was named Senior Vice President, Head of Sales. Ford will assume responsibility for all national and international sales teams as iconectiv builds on its market momentum across the globe.
Ford joined iconectiv in 2017 as Regional Vice President Europe, Middle East and Africa (EMEA). During his tenure, he…
Nov 1, 2018
press release
Plugging the $29bn Telecom Fraud Hole
Webinar highlights global problem, outlines new measures to combat fraudsters
BRIDGEWATER, NJ – October 18, 2018 – A study by the Communications Fraud Control Association estimates that service providers lose some $29bn annually to fraudsters. Not only is the revenue loss per service provider significant, it is further compounded by the collateral damage it does to brand value and loyalty and its impact on consumer trust.
On October 24, 2018, Vanilla Plus will host a free webinar …
Oct 18, 2018
press release
Network and Financial Reporting Quandary that Nearly Every Service Provider Faces
BRIDGEWATER, N.J. – October 2, 2018 – Investment in telecommunications networks at all levels and stages of development, has arguably never been greater. At the same time, the scrutiny applied to that investment has never been higher with International Financial Reporting Standards (IFRS) requiring companies to report their capital and fixed assets at a disaggregated level. Recognizing the operational challenges this presents to service providers, iconectiv®, an authoritative partner of the…
Oct 2, 2018
press release
Security Experts to Address the Imminent Threat of Cyber Attacks Targeting Consumer and Business Data
What:
The New York Institute of Technology’s (NYIT) Ninth Annual Cybersecurity Conference brings together cyber experts from academia, business, and government. Hosted by NYIT’s College of Engineering and Computing Sciences, this year’s event will address:
Cyber Defense Against Attacks: How Industry Is Addressing Evolving Threats
Blockchain and Cyber Vulnerabilities
Cybersecurity Challenges in the Banking, Energy, and Health Care Sectors
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Sep 27, 2018