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In the news
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The Genius is Within: Real Innovation Begins by Listening to the Right Voices
I recently came across a 1984 article written about Mervin J. Kelly, the legendary American physicist whose career with Bell Labs spanned 23 years and multiple positions, from Director of Research to Chairman of the Board and everything in between. Described as a motivator who asked the right questions and found the best people to answer them, he is hailed as the driving force that steered the famed research enterprise into solid-state physics, a novel field of study that resulted in the 1948…
Apr 22, 2020
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Member Spotlight | April 2020
At iconectiv, we are dedicated to helping you navigate the ever-changing communication landscape. New technologies have revolutionized the way brands and consumers connect and engage with one another. This has given rise to unforeseen challenges, such as a rise in illegal robocalling and caller-ID spoofing. As a result, confidence in the communications industry and new technology is declining. Our TruReach platform features four unique products to simplify processes and help you maintain…
Apr 2, 2020
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The PKI Guy examines how to end robocalls with Chris Drake of iconectiv
TPG: How big is the robocall and caller ID spoofing problem?
CD: Currently over 75% of calls are left unanswered when it comes from an unidentified or unfamiliar number. This is due to the spike in illegal robocalls. In October 2019, Americans were inundated with more than 2,000 robocalls every second, which is enough to put the annual total over 49 billion. In fact, illegal robocalls represented nearly half of all unwanted calls in 2019. VoIP technology advancements have allowed a massive…
Mar 31, 2020
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Robocalling faces a new Robocop with US TRACED Act
Robocalling has been an intrusive annoyance to millions of people on a day-to-day basis to the extent that they no longer pick up their phones to calls from outside their contact lists. This is costing carriers revenue due to fraudulent traffic pumping as well as for legitimate business rate calls and causing time-consuming delays for enterprises of all types. The good news is that recent US regulation to stamp out robocalling has been enacted and there are now robust verification solutions to…
Mar 30, 2020
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Companies face fresh security risks from people working from home
Millions of people are working from home around the world as the coronavirus pandemic spreads and authorities plead for people to stay at home to slow the rate of contagion. Though people staying and working from home helps stop the spread of the virus, it increases the likelihood of companies getting hacked through weaknesses in employees’ home networks and misuse of VPN.
“The cats are away so the mice are playing,” said Karim Hijazi, CEO of Prevailion, a company that monitors cyber threats…
Mar 23, 2020
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Black Swan Solution Guide: Getting Porting History and Carrier Data to Verify Identity and Mitigate Account Takeovers
Not all risk intelligence sources are of equal value. Some are so important that ignoring them might prove disastrous. One intelligence source of increasing importance is getting real-time notice of changes to telephone number ports and the carrier-of-record. There are good reasons why this intelligence is so vital.
Indeed, checking on the security and stability of the smartphone account is now considered critical by enterprises and identity aggregators in banking, e-commerce,…
Mar 6, 2020
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iconectiv Enables Consumers to Trust Calls, Text Messages and RCS Interactions
Americans were inundated with more than 58 billion robocalls in 2019—22 percent more than in 2018, USA Today reports. That’s conditioned people to let calls from unfamiliar or unidentified numbers drop into voicemail 76 percent of the time–assuming that their voicemail is even set up and isn’t already full.
Voice isn’t the only channel negatively impacted by fraud. In 2018, the Federal Trade Commission received 93,331 complaints about unwanted text messages, including smishing (text message…
Feb 18, 2020
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Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
Zain Group Drives Operational Efficiencies, Financial Compliance with Comprehensive Fixed Asset Management Solution
KUWAIT CITY, KUWAIT – 19 February 2019 – Zain Group, a leading mobile telecommunications provider serving more than 47.8 million customers in the Middle East and North Africa, today announced it will incorporate the iconectiv Common Language® solution to enhance capital and operational efficiencies within the company. The solution from iconectiv, an authoritative partner of the global communications industry, will help Zain gain new business insights through the comprehensive and ongoing…
Feb 19, 2019
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Industry Leaders Discuss New Strategies to Protect Consumers against Telephone Fraud
BRIDGEWATER, NJ – February 12, 2019: Strategies and insights to combat the continuing rise of telecom fraud will be the topic of discussion for delegates convening at a specialist summit in San Francisco on February 21, 2019. Among the expert speakers, will be Chris Drake, CTO, iconectiv who will provide details on a new twist on an old fraud technique that is quickly escalating losses for service providers, call centers and enterprises.
With the cost of telecom fraud continuing to…
Feb 12, 2019
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Intelligently managing fraud and asset management focus at MWC19 Barcelona
BARCELONA, SPAIN – Service providers will lose €1.9B to telecom fraud on the first day of MWC19 Barcelona. iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will be discussing critical strategies to mitigate fraud during the show. Stop by the iconectiv meeting room located in Hall Two – Stand 201. Press and analyst interviews are available, and may be scheduled by emailing Sharon Oddy at soddy@iconectiv.com.
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Feb 4, 2019
press release
Are home location register (HLR) lookups putting your business at risk?
Market brief outlines how service providers can efficiently route calls and messages securely
BRIDGEWATER, NJ – January 23, 2019: With tens of millions of telephone numbers porting to a different network every week, service providers must be able to identify what network a telephone is on to route a call or message to it in fractions of a second. Getting that detail wrong is a costly mistake, which is why a new market brief from iconectiv, an authoritative partner of the global…
Jan 23, 2019
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Best practice fraud protection strategies in the spotlight as service providers face increasing losses
Industry leading iconectiv® TruNumber Protect takes center stage at inaugural Middle East conference
BRIDGEWATER, N.J. – January 17, 2019 – The increasingly damaging impact of telecom fraud and how service providers can protect themselves and their customers from its risks, will be one of the key takeaways from the upcoming Risk and Assurance (RAG) Conference in Bahrain. With annual global losses from telecoms fraud heading towards $30 billion, the most effective strategies to combat the…
Jan 17, 2019
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iconectiv’s Kathy Timko Appointed to Rutgers University’s Customer Experience Certificate Program Advisory Board
Timko joins other top business executives in mentoring tomorrow’s customer experience professionals
iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, today announced Rutgers University has appointed Kathy Timko, Head of the Local Number Portability Administration (LNPA) Services at iconectiv, to its Customer Experience Certificate Program Advisory Board.
The Advisory Board supports attendees of the Rutgers Customer…
Dec 11, 2018
press release
Vietnam Brings Choice, Convenience of Mobile Number Portability (MNP) to Residents
BRIDGEWATER, N.J. – December 10, 2018 – Vietnam is the latest country to provide the choice and convenience of Mobile Number Portability (MNP) to its residents with the rollout of a national solution on November 16, 2018.
The Vietnam Telecommunications Authority (VNTA) selected FPT Information System Corporation (FPT IS) to deploy Vietnam’s first MNP solution using iconectiv’s TruNumber Portability Clearinghouse. FPT worked closely with iconectiv—the authoritative partner of the global…
Dec 10, 2018
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