In the news

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mobile shortcodes key to presidential communications

By Keith O'Brien, Editorial Director of DMNews.com Both Donald Trump and Hillary Clinton encourage supporters at their events and visitors to their campaign sites to sign up to receive text messages. “Trump uses a short code – 88022 - that is memorable, Hillary's is harder to remember – 27246 – which spells out HRCGO,” said Cliff Holsenbeck, director of product management, Common Short Code Registry, iconectiv. Through a strategic partnership with CTIA, iconectiv is the exclusive…
Sep 28, 2016
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winning against the telecom fraudsters

The telecom industry loses about $6 billion annually due to interconnect bypass fraud, or SIM box fraud, according to the Communications Fraud Control Association (CFCA)¹. Despite having deployed sophisticated fraud management systems, SIM box fraud continues to cost an average service provider more than $2 million per year based on a survey by ROCCO². Fraudsters avoid call charges by bypassing the legal interconnection routes and terminating their traffic directly to the mobile networks,…
Sep 22, 2016
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effective equipment product change management

Cincinnati Bell Telephone (CBT), like many service providers, has continuously improved operations efficiency resulting in reduced operations expenses. With this benefit, however, has come the challenge of how to give the necessary attention to operational processes while utilizing fewer resources. Using Product Change Notices (PCNs), network equipment suppliers notify their customers of product changes so that customers can decide whether to make updates. Service providers need a process to…
Sep 22, 2016
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Global Piscataway telecommunications firm moving to Bridgewater

BRIDGEWATER - The company iconectiv, formerly known as Telcordia, needed room to grow.  And the company, which has been in Piscataway for decades, has found it in Bridgewater. Next spring, iconectiv will be moving 500 to 550 employees from Hoes Lane in Piscataway to the Somerset Corporate Center at the intersection of Routes 22 and 202-206. Read more The list of gambling sites available to customers is growing every day. If proven resources have already gained…
Sep 21, 2016
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iconectiv Kicks-off NPAC Transition with Onboarding Webcast

iconectiv, the newly named next Local Number Portability Administrator (LNPA) for all U.S. regions, will hold its initial Number Portability Administration Center (NPAC) transition webcast on September 21, 2016 from 4:00 pm to 5:00 pm ET. The first in a series of transition-related events, the webcast will focus on the registration component of Onboarding for Service Providers, Service Bureaus, and Provider of TelecomRelated Services. Registration for other NPAC user types will be covered in…
Sep 19, 2016
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The long and short of mobile marketing for your dealership

By Ron Cariker of Power Sports Business Choosing a mobile vendor to work with and help communicate to your most loyal customers is a critical endeavor. In mobile marketing, like any marketing, there are many options. You can select a partner based on price or services or reputation. At the end of the day you want to find a solution that not only fits your needs but will best serve your valuable customers. Don’t fall victim to the idea that mobile is a secondary marketing tool and doesn’t…
Jul 22, 2016
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defense solutions for the modern SMS ecosystem

SMS messaging problem overview SMS is a ubiquitous communication method for person-to-person (P2P) text messaging, which has been in use globally for nearly 20 years. While consumers have grown ever more dependent on text messaging as a preferred method of communication, service providers continue to suffer major financial losses due to rampant misuse within the Short Message Service (SMS) environment The telecommunications industry organization GSMA states that an average-sized mobile…
Feb 9, 2016

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Black Swan Telecom Journal Q&A Explores Growth Opportunities for Text-Enabled Toll-Free Numbers in North America

  What’s the News: Text-enabled toll-free numbers are growing business-to-consumer engagement. Why it Matters: As a preferred and trusted form of consumer communication, text messaging represents an untapped area of growth for customer engagement and toll-free numbers that can boost brand reputation and ROI. Who’s it for: Telecom service providers, large enterprises, messaging aggregators and customer contact centers. BRIDGEWATER, N.J. – November 18, 2020 –…
Nov 20, 2020
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GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging

iconectiv expert panelist to highlight how verification authorities support the Rich Business Messaging ecosystem and manage trust at scale BRIDGEWATER, N.J. (October 26, 2020) – Consumers continue to embrace the digital transformation of the business-to-consumer (B2C) engagement channel as they look for new ways to enhance and simplify their lives. Rich Business Messaging over RCS is expected to bring an entirely new level of efficiency and effectiveness to the consumer experience,…
Oct 29, 2020
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Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

iconectiv CTO Chris Drake explores the next wave of messaging and the role of sender verification for B2C RCS BRIDGEWATER, N.J. (September 28, 2020) – Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. RCS includes AI-powered chatbots and other innovative features that have already begun revolutionizing business…
Sep 28, 2020
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MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience

iconectiv expert panelists to highlight the importance of building a foundation based on verification and authentication BRIDGEWATER, N.J. (September 23, 2020) – The introduction of Rich Communication Services (RCS) and Rich Business Messaging (RBM) are expected to bring an entirely new level of efficiency and effectiveness to consumer engagement. Its open ecosystem, however, is vulnerable to the same malicious targets of traditional communications including voice, text and email. This…
Sep 28, 2020
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Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020

BRIDGEWATER, N.J. (July 28, 2020) – Businesses are exploring new ways to connect with their customers by adopting new communication platforms and emerging technologies all while addressing emerging complexities in existing channels. Illegal robocalls and call spoofing, new federal regulations and industry guidelines and an ever-changing messaging ecosystem are creating several challenges that the enterprise must navigate. iconectiv, the industry’s trusted communication partner, will host an…
Jul 28, 2020
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iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications

iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications TruReach Toll-Free 8MS and TruReach Deliver Aerialink Win TMC Product of Year Awards What’s the News: iconectiv’s TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been recently selected by TMC as 2020 Communications Solutions Product of the Year Award recipients. Why it Matters: iconectiv’s TruReach Toll-Free 8MS and Deliver Aerialink platforms are being…
Jul 24, 2020
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iconectiv’s Sharon Oddy and Kim Carter Selected to Take Part in Esteemed Women in Cable Telecommunications (WICT) Leadership Program

Women in Cable Telecommunications (WICT) Leadership Program iconectiv leaders to attend immersive leadership development program for the fourth consecutive year What’s the News: iconectiv’s Head of Marketing and Corporate Communications Sharon Oddy and Senior Software Developer Kim Carter have been selected to participate in the Women in Cable Telecommunications (WICT) 2020 Rising Leaders Program. Why it Matters: This is the fourth consecutive year iconectiv has taken part in…
Jul 7, 2020