In the news

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Be Careful, Those Political Texts Could Be a Scam

Kim Baldonado of NBC 4 LA reports on political text messaging fraud. She warns that scammers pose as political candidates or campaigns and use this ruse to get money and personal information from voters. In an interview, iconectiv’s Senior Vice President, George Cray, explains how consumers can protect themselves – listing red flags to watch out for. For example, Cray warns that text messages sent from an unknown 10-digit number asking for personal information are likely from fraudsters. …
Oct 21, 2022
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Telecom heroes unite! – iconectiv joining forces with a legion of fraud fighters

In a telecom world filled with villains, CFCA members are unveiling their identities as fraud fighting superheroes dedicated to stopping malicious actors from stealing consumers’ money and identities. These vigilant guardians have been protecting the communications infrastructure for a long time – sharing insights and best practices. iconectiv, a provider of telecom solutions, is proud to have its own legion of trusted communications superheroes that have been an integral part of this…
Sep 30, 2022
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CSPs look to ramp up revenues with origin-based rating

Communications service providers (CSPs) have woken up to the fact they have been leaving revenue on the table by not charging termination rates based on the origin of a call. For years, CSPs had charged flat rate termination fees regardless of the call’s originating country, the service provider and the type of connection used. The last decade’s increased pressure on voice and data revenues has sent CSPs searching for new sources of revenue and this previously flat rate business has now been…
Sep 21, 2022
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Why Rich Call Data is Key for Thwarting Fraudsters and Building Consumer Trust

When fraudsters win, everyone loses: mobile operators, consumers, and legitimate businesses. Unfortunately, for over a decade, fraudsters have been winning, inundating Americans with an average of 60 billion illegal robocalls each year. That’s conditioned people to let calls from unfamiliar/unidentified numbers drop into voicemail 76% of the time. But even with that precaution, they’ll still lose an estimated $40 billion to fraudulent robocalls in 2022. Meanwhile, service providers including…
Sep 8, 2022
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Well done, Fraud Fighter. I Now Promote You to Superhero of Trusted Communications

Exactly how do you explain your telecom fraud fighter job to someone at a cocktail party? That’s a tough task!  The trouble is it may take time to explain the context – describe how telecom services are delivered and paid for, then show how criminals steal money by corrupting the process. A faster path is to use an analogy and say, “My job is be a kind of detective of crimes committed against telecom providers.” That analogy works, but iconectiv has come up with an even better one.  …
Aug 19, 2022
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iconectiv launches Trusted Communications Superhero campaign

The way in which consumers and businesses communicate and how societies operate is a key reason why companies are anticipated to spend US $2.8 trillion on digital transformation globally by 2025. In the shadows of communication service providers (CSPs) globally, a squadron of advanced and intelligent superheroes are diligently working to keep the integrity of the communications infrastructure and the relevancy of the communication channels intact. These superheroes are fighting to…
Aug 1, 2022
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Changing your cell phone company without changing your number is now a right

Argentina’s leading database administrator for number portability – Administradora de la Base de Datos (ABD) – is a strategic association made up of iconectiv and Telmark, a partnership agreement that is expected to last until 2026. Telephone numbers are considered a part of a person's identity, acting almost like a bar code that works as a multi-operator identifier worldwide. So, having a good quality numbering system, updated with the progress of technological demand, and compatible…
May 2, 2022

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Black Swan Telecom Journal Q&A Explores Growth Opportunities for Text-Enabled Toll-Free Numbers in North America

  What’s the News: Text-enabled toll-free numbers are growing business-to-consumer engagement. Why it Matters: As a preferred and trusted form of consumer communication, text messaging represents an untapped area of growth for customer engagement and toll-free numbers that can boost brand reputation and ROI. Who’s it for: Telecom service providers, large enterprises, messaging aggregators and customer contact centers. BRIDGEWATER, N.J. – November 18, 2020 –…
Nov 20, 2020
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GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging

iconectiv expert panelist to highlight how verification authorities support the Rich Business Messaging ecosystem and manage trust at scale BRIDGEWATER, N.J. (October 26, 2020) – Consumers continue to embrace the digital transformation of the business-to-consumer (B2C) engagement channel as they look for new ways to enhance and simplify their lives. Rich Business Messaging over RCS is expected to bring an entirely new level of efficiency and effectiveness to the consumer experience,…
Oct 29, 2020
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Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

iconectiv CTO Chris Drake explores the next wave of messaging and the role of sender verification for B2C RCS BRIDGEWATER, N.J. (September 28, 2020) – Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. RCS includes AI-powered chatbots and other innovative features that have already begun revolutionizing business…
Sep 28, 2020
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MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience

iconectiv expert panelists to highlight the importance of building a foundation based on verification and authentication BRIDGEWATER, N.J. (September 23, 2020) – The introduction of Rich Communication Services (RCS) and Rich Business Messaging (RBM) are expected to bring an entirely new level of efficiency and effectiveness to consumer engagement. Its open ecosystem, however, is vulnerable to the same malicious targets of traditional communications including voice, text and email. This…
Sep 28, 2020
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Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020

BRIDGEWATER, N.J. (July 28, 2020) – Businesses are exploring new ways to connect with their customers by adopting new communication platforms and emerging technologies all while addressing emerging complexities in existing channels. Illegal robocalls and call spoofing, new federal regulations and industry guidelines and an ever-changing messaging ecosystem are creating several challenges that the enterprise must navigate. iconectiv, the industry’s trusted communication partner, will host an…
Jul 28, 2020
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iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications

iconectiv Recognized for Exceptional Innovation That Restores Consumer Confidence and Trust in Communications TruReach Toll-Free 8MS and TruReach Deliver Aerialink Win TMC Product of Year Awards What’s the News: iconectiv’s TruReach Toll-Free 8MS and TruReach Deliver Aerialink have been recently selected by TMC as 2020 Communications Solutions Product of the Year Award recipients. Why it Matters: iconectiv’s TruReach Toll-Free 8MS and Deliver Aerialink platforms are being…
Jul 24, 2020
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iconectiv’s Sharon Oddy and Kim Carter Selected to Take Part in Esteemed Women in Cable Telecommunications (WICT) Leadership Program

Women in Cable Telecommunications (WICT) Leadership Program iconectiv leaders to attend immersive leadership development program for the fourth consecutive year What’s the News: iconectiv’s Head of Marketing and Corporate Communications Sharon Oddy and Senior Software Developer Kim Carter have been selected to participate in the Women in Cable Telecommunications (WICT) 2020 Rising Leaders Program. Why it Matters: This is the fourth consecutive year iconectiv has taken part in…
Jul 7, 2020