Image
News & Events
Pagination
- Previous page
- Page 14
In the news
article
We need an industry-backed, tech-neutral resource to restore trust in voice communications
With illegal robocalls now representing nearly half of all unwanted calls in the U.S., consumers are opting to simply not pick up their phones. In fact, studies show that in the U.S. alone, 76% of calls from an unidentified or unfamiliar number are left unanswered, and 58% of consumers only answer calls from numbers they recognize.
A previous article exploring how businesses can protect their brands against the damages from illegal robocalls touched on industry initiatives that are helping…
Apr 1, 2022
article
Scam attacks are on the rise, but can they be fully stopped or prevented?
The Covid pandemic has accelerated not only digital adoption but also the scale and spread of scams. Every month, over 4 billion scam calls are made globally, with 23% of Americans reporting that they've lost money due to such calls in 2021 alone.
During a panel session during Mobile World Congress Barcelona, George Cray, Senior Vice President at iconectiv, highlighted the growth in spoof calling and cited statistics revealing that 85 billion robocalls happen globally. He revealed that many…
Mar 17, 2022
article
MWC22 gets ready to unleash connectivity
In a recent VanillaPlus article, Peter Ford, Executive Vice President of iconectiv, explained how digital transformation will have a significant impact on connectivity and communications, along with identity verification.
“Both are driving forces behind the acceleration of conversational commerce – completing customer e-commerce transactions through communications platforms likes Instagram and WhatsApp, for instance – and how businesses communicate with customers and how countries make…
Feb 25, 2022
article
CSPs must adopt a common language to ensure optimised operations
Business strategies that involve 5G, edge computing and virtualized networking demand a universal structure for the deployment, interconnection and management of the physical and virtual assets these capabilities require. Essentially, the same terminology must be used to enable different domains within a communications service provider (CSP) to have visibility into each other and for external organizations, such as partners and vendors.
For this interview, Eyad Alqadi, Regional Sales…
Feb 25, 2022
article
Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich-Call-Data to Consumers
STIR/SHAKEN is a now widely-adopted protocol enabling telecoms to feed calling party attestation info to consumers when they receive a call from businesses. But phone calls from legitimate enterprises—such as a consumer’s bank, pharmacist, and doctor—are routinely NOT answered by consumers. So what “common language” or industry-adopted methodology will enable STIR/SHAKEN to evolve to its next level of usefulness?
The Q&A with iconectiv and CTIA about their joint initiative,…
Jan 7, 2022
article
Tuning Your Selling Approach For 2022
The science of selling is constantly evolving. Over the last several decades, selling has become more capital intensive, data driven, and teamwork oriented. Several secular forces have been changing the nature of selling incrementally over time. Peter Ford, Head of Information Solutions Business at iconectiv, shares his insights on allocating the most effort toward the biggest customer opportunities.
Read more here.
Dec 28, 2021
article
Trusted Communications: Authenticating Calls with Delegate Certificates
People simply do not answer the telephone anymore unless they unequivocally know who is calling. That is hurting legitimate businesses that rely on voice calls to reach their customers. The industry continues to advance the objective to restore consumer faith and confidence in answering our telephones. Central to achieving that objective is the ability to verify that the information of the calling party has been authenticated. That seems simple enough but considering that many businesses use…
Nov 5, 2021
Pagination
- Previous page
- Page 12
- Next page
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
SIP Forum Welcomes New Telecom Leaders to its Board of Directors as the Industry Addresses Illegal Robocalls and Caller ID Spoofing
iconectiv CTO Chris Drake looks to amplify organization’s ability to mobilize the telecom ecosystem to develop trusted communications solutions and best practices as new board member
What’s the News: The SIP Forum has elected iconectiv’s CTO Chris Drake to its Board of Directors alongside industry leaders from AT&T, Verizon, Lumen, Comcast, Cox Communications, and Microsoft.
Why it Matters: As the policy administrator for nation’s Calling Number Verification Service, the SIP-based…
Mar 16, 2021
press release
iconectiv CTO Chris Drake Takes Leadership Position with GSMA
GSMA’s ISAG Group adds Drake to help oversee global telecom industry specifications that support interoperability and improve security
BRIDGEWATER, N.J. – March 4, 2021 – Telecommunications services like phone calls and text messaging are fundamental to everyday existence, and service providers are heavily dependent on the availability of affordable and interoperable technologies to meet customer expectation for reliability and keep them safe. To help these…
Mar 4, 2021
press release
FCC Confirms Service Provider Safe Harbor for Protecting U.S. Consumers and Businesses from One-Ring “Wangiri” Robocall Scams
What’s the News: Under an FCC Report and Order effective Feb. 12, 2021, U.S. service providers may block calls from telephone numbers that are highly likely to be associated with one-ring robocall scams as long as they use reasonable analytics in deciding which telephone numbers to block. In this scam, consumers and businesses are charged a high fee after returning a call they received from a premium-rate or offshore number that lasted only one ring.
Why It Matters: iconectiv…
Feb 18, 2021
press release
iconectiv’s Michael O’Brien Appointed to CTIA Wireless Foundation Board of Directors
Foundation committed to supporting the positive social impact of wireless technology
What’s the News: iconectiv Chief of Products Michael O’Brien has joined the CTIA Wireless Foundation Board of Directors, an organization dedicated to the development of wireless innovation aimed at creating a positive social impact in a connected era.
Why it Matters: With the proliferation of mobile technology, the foundation represents a unique opportunity for the wireless industry leaders, such as…
Jan 27, 2021
press release
Establishing Consumer Trust with a Global Unified Verification Process is the Focus of Two Webinars Featuring Telecom Leaders
Experts from iconectiv, Network Media Group, Verizon and GSMA discuss how omni-channel and international verification enables consistent and secure business-to-consumer engagement
What’s the News: Industry webinars available now that address the role of service providers, aggregators, regulators and businesses that are enabling verification and providing a trusted communications ecosystem.
Why it Matters: During this period of social distancing and remote engagement, businesses are…
Jan 15, 2021
press release
Addressing the Financial and Reputational Impact of Trust in RCS Business-to-Consumer Messaging
GSMA webinar explores how verification authorities can help brands and service providers navigate—and maximize the benefits of—Rich Business Messaging
BRIDGEWATER, N.J. (January 8, 2020) – The business messaging market is projected to reach $74 billion by 2021 with companies sending an estimated 2.7 trillion SMS messages by 2022. The stakes are high for brands that are investing billions in an effort to create a relationship with consumers that are both virtual and uniquely…
Jan 11, 2021
press release
SIPNOC 2020 to Highlight Best Practices for Increasing Call Attestation Levels and Omnichannel Verification
BRIDGEWATER, N.J. (December 3, 2020) – How can the STIR/SHAKEN framework be leveraged to help increase call-answer rates for legitimate businesses? What additional information do service providers need to give business calls the highest level of attestation? This will be a key topic of discussion at SIPNOC 2020, where iconectiv experts will join other industry leaders to provide actionable advice and best practices for enabling the highest level of caller verification and supporting the…
Dec 3, 2020
Pagination
- Previous page
- Page 15
- Next page
Pagination
- Previous page
- Page 14