In the news

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5G: The Universal Structure for Service Providers

This session will explore how a common naming strategy is playing a larger role in the evolution of networks while continuing to support ongoing network operations and maintenance. The session will cover the operations and monetization challenges service providers face in their deployment and support of business strategies involving 5G, edge computing, and virtualized networking; The role of a universal structure in the deployment, interconnection, and management of the physical and virtual…
Nov 5, 2021
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STI-GA Enhances STIR/SHAKEN Functionality to Authenticate Broader Range of Calls

A major advance in the industry-driven work to mitigate illegal robocalling. The Secure Telephone Identity Governance Authority (STI-GA) today announced the launch of new STIR/SHAKEN functionality, expanding caller ID authentication reach with the use of delegate certificates and by allowing Resp Orgs, the companies responsible for assigning toll-free telephone numbers, to directly join the SHAKEN ecosystem. The new software launches on October 22. Delegate certificates, as defined in an…
Oct 20, 2021
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Selecting the Best Messaging Model for Your Business From Short Codes, Long Codes, and Toll-Free SMS Texts

The business messaging landscape constantly evolves as new technology advancements and innovative ways to engage customers disrupt the ecosystem. Nearly 70% of consumer-brand interactions shifted to messaging during the pandemic, and this trend will likely continue as nearly 65% of the global population send and receive SMS messages. There are several SMS messaging options available to businesses, including short codes, 10-digit long codes (10DLC) and toll-free numbers. Each SMS messaging…
Oct 7, 2021
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Telco Transformation Latam 2021

Conecta Latam held the Telco Transformation Latam 2021 online, an annual forum that brought together specialists and executives from all over Latin America for three days in which they reflected on the progress of digital transformation and its impacts. During the first day, the presentations were made on the topic of business security, fraud and security, where growth risks for the market, the digital transformation of the consumer as a driver of business guarantee, the evolution of…
Sep 24, 2021
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CONECTA LATAM 2021: FIRST DAY

Conecta Latam had its beginning virtually. The first day of the event featured a focus on Business Assurance, Fraud & Security and featured industry recognized speakers. The first day included a presentation by, iconectiv’s Juan Carlos Ortiz, Principal for Corporate Business Development. He discussed how iconectiv’s TruNumber Protect helps telephone companies enhance their call-blocking analytics by proactively identifying calls from high-risk and unallocated…
Sep 21, 2021
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What is STIR/SHAKEN's impact on robocalls?

The Secure Telephone Identity Revisited (STIR) / Signature-based Handling of Asserted information using tokens (SHAKEN) framework gives phone companies the tools needed to cryptographically sign and verify calling parting information to help mitigate illegal robocalls. STIR is derived from a series of Request for Comments (RFC) standards documents by the Internet Engineering Task Force (IETF). It focuses on adding a digital certificate to the Session Initiation Protocol (SIP) information…
Sep 9, 2021
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Special Report: The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA

While our focus in this Report is “communications-related” issues, we can’t avoid surveying the larger picture because telecom providers are a vital cog in the wheel of a vast inter-industry ecosystem that guards our digitally connected lives. Indeed, the public is largely unaware of the multi-layered blanket of security that provides timely – often real-time – protection from these threats. This Report was a pleasure to put together for it allowed me to synthesize research from our…
Sep 8, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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Workshop Series Examines Global Measures to Restore Consumer Trust in Communications

iconectiv to participate in International Telecommunication Union workshop on November 29, at 7:00 a.m. ET What: Robocalling is a world-wide epidemic that affects businesses and consumers in every corner of the globe. In 2020, North America and Europe alone received a total of 157.4 billion robocalls. Recognizing the far-reaching consequences of this growing problem and the need to regain and safeguard consumer trust, industry leaders launched robocall mitigation and anti-spoofing…
Nov 22, 2021
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Experts Discuss Verifying Voice Calls And Boosting Consumer Confidence In Communications

CTIA, iconectiv, and T-Mobile share insights on ways to verify voice calls—including toll-free numbers—for legitimate callers What: In this era, when more than 70% of people have stopped answering voice calls, legitimate businesses need, want and deserve a way to have consumers know that a call is from a trusted calling party. Consumers want that, too. Thanks to industry collaboration, new efforts help verify caller information and restore consumer confidence in answering voice calls…
Nov 16, 2021
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How Phone Companies Can Utilize Numbering Intelligence to Improve Customer Satisfaction and Protect Revenue

Tune into the USTelecom Webinar on November 10, at 2:00pm ET What: Local number portability gives consumers the choice and convenience of keeping their wireline or wireless telephone number when switching from one service provider to another. The volume of phone number porting means it can be difficult for service providers, SMS aggregators and VoIP providers to correctly and efficiently route phone calls and text messages. At the same time, they need to consider constant changes…
Nov 9, 2021
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Registered Caller Offers Companies Expanded Options to Take Advantage of STIR/SHAKEN for Verifying Caller Information

Take Advantage of STIR/SHAKEN for Verifying Caller Information What: Many enterprises and contact centers use multiple voice service providers and phone number types, including 10-digit long codes and toll-free numbers. As a result, voice service providers need a way to verify that the organization using a delegate certificate or toll-free number is authorized to do so for specific enterprises and phone numbers. The Secure Telephone Identity Governance Authority (STI-GA) approved the use…
Oct 20, 2021
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With Communications-Related Fraud on the Rise, Analyst Report Examines Identity Theft and Consumer Protection in the US

What’s the News: A special report from Technology Research Institute entitled, The 2021 State of Communications-Related Fraud, Identity Theft & Consumer Protection in the USA, discusses the multi-layered blanket of security that provides timely—often real-time—protection from new, digital-enabled fraud threats, identity theft and account takeovers. Why it Matters: This comprehensive report highlights the erosion of trust in communications, examining the role of government agencies,…
Oct 5, 2021
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The Challenges and Opportunities of SHAKEN Going Global

Presented at the STIR/SHAKEN Summit, experts from ATIS, Fierce Wireless, iconectiv, Microsoft and Twilio discuss how service providers can best prepare for the September 28 deadline What: Earlier this year, the FCC announced that beginning September 28, 2021, U.S. intermediate providers and terminating voice service providers will be prohibited from accepting traffic from voice service providers not listed in the Robocall Mitigation Database (RMD). However, this measure may have unintended…
Sep 21, 2021
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How to Detect and Protect Against One-Ring “Wangiri” Fraud

iconectiv to share insights at the 2021 Telco Transformation LATAM Digital Summit on September 21 at 10:05 am ET What: For illegal robocallers, the goal isn't always getting you to answer. Sometimes, it's getting you to call back. That’s the intent of the one-ring scam. Known as “Wangiri,” a Japanese word for “one ring and cut,” it is a global scourge creating an illegal $1.82 billion industry, making it one of the top five communications fraud types. It targets unassuming victims by…
Sep 17, 2021