solving problems, billions of connections at a time

Communication is our lifeblood. It’s what makes the world run and gives our lives meaning. Though technology evolves, the need to connect never changes. While technological advances make communications simpler and more ubiquitous, interconnecting it across the infrastructure and delivering it to the right person is enormously complex. Efficiently interconnecting disparate applications, networks and devices is critical in a world without boundaries. A world where accessing and exchanging information anywhere, anytime is simple, seamless and secure. That’s what iconectiv does better than anyone. See how our platforms can help you address the communication challenges you face every day.

initiatives

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identity

how we enable trusted digital identity

With digital transformation impacting almost all facets of people’s personal and professional lives, protecting the digital identity of consumers and businesses is of utmost importance. While an individual’s digital identity is comprised of several data points, the phone number has quickly emerged as the key personal identifier globally.

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totsco

trusted switching in the UK

As a Managed Access Provider, we provide the critical link between the internal operations of Communications Providers (CPs) and the TOTSCo One Touch Switch Hub. Our Managed Access Gateway (MAG) simplifies and expedites the entire switching process by providing real-time coordination between gaining and losing broadband services providers. 

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superhero

we’re on a big mission

Are you ready to join the legions of Trusted Communication Superheroes? Together we are reversing the curve of eroding confidence in our global communications ecosystem, helping businesses thrive by restoring trust in voice calls and text messages while protecting reputations and bottom lines worldwide.

iconectiv's solutions

With digital transformation impacting almost all facets of people’s personal and professional lives, our solutions help support the protection of digital identities, especially emphasizing the significance of phone numbers in global identification. iconectiv offers robust infrastructure and fraud prevention measures to ensure operational continuity and regulatory compliance. By providing efficient access to reliable systems and processes, iconectiv aids businesses in optimizing operational efficiencies, improving network planning and maximizing revenue impact.

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solutions

iconectiv news

article

Forbes: Countering Fraud and Navigating Customer Experience Complexities

In this article, Peter Ford, EVP and Head of Information Solutions Business at iconectiv, discusses the persistent threats to digital identity, focusing on phone number vulnerabilities. He stresses the importance of KYC and KYB verification processes and advocates for protecting phone number integrity for secure digital interactions.
Mar 15, 2024
article

VanillaPlus: How phone numbers define us

Mike O’Brien, EVP of Business Development at iconectiv, joins Jim Morrish from VanillaPlus to discuss how phone numbers have become the key to our identity.
Mar 8, 2024
article

AI Takes Center Stage at MWC Barcelona 2024

MWC Barcelona 2024 shifted focus to AI, exploring its transformative potential, learning capabilities and scalability, emphasizing a symbiotic relationship between AI and humans. While acknowledging AI's constant evolution, it’s essential to treat AI as an assistant, navigating innovation without compromising security.
Mar 11, 2024
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Pipeline Magazine: The Five Rs of the Customer Experience: Protecting Digital Identity, Preventing Fraud & Robocalls

iconectiv’s Michael O’Brien explores the dual impact of digital transformation on businesses, noting positive changes in efficiency and customer experience alongside challenges posed by a surge in fraudulent activities, particularly in robocalls.
Mar 11, 2024
article

Common Language on the Go: Quickly Identify and Track Equipment Assets in the Field

iconectiv’s TruOps Common Language App streamlines real-time network equipment management for subscribers, facilitating efficient scanning of existing and new equipment via mobile devices. This is crucial for communications service providers optimizing investments in 5G and other technology rollouts.
Feb 1, 2024

curious about our platforms?

talk with a sales representative

Count on iconectiv’s cloud-based Software as a Service (SaaS) and trusted communications platforms for your most critical network and operations management, numbering, B2C communications and fraud prevention needs.

Contact

iconectiv - the LNPA for the United States

As the Local Number Portability Administrator (LNPA) for the United States, iconectiv manages the nation’s Number Portability Administration Center (NPAC). The largest system of databases of ported phone numbers in the world, the U.S. NPAC includes more than 500 million phone numbers for ~1600 service providers, service bureaus and providers of telecom-related services.

Learn More

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NPAC callout

join our team

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Cathy McMahon
I chose to work at iconectiv primarily because of the integrity and dedication of the people with whom I’d be working. I also was excited to be part of a major industry transition with the NPAC project.
Cathy McMahon
Senior Director Account Management
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Peter Ford
I was impressed by iconectiv’s success in North America and the opportunity to build the business in EMEA. Operating like a start-up within a mature organisation is not without its challenges but it’s great to be part of such a vibrant sales team.
Peter Ford
Executive Vice President, Information Solutions Business
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Angelica Ford
Customer satisfaction is my biggest motivator. Being able to work closely with telecom regulators to enact new regulations that result in an increase in portability transactions, means that consumers are better served and we are accomplishing our goals.
Angelica Ford
Sr. Account Director

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