simplifying the complexities of business messaging

With nearly 80% of people using texting for business purposes, it has become an essential tool for communicating with customers and prospects. In fact, nearly 70% of consumer brand interactions shifted to messaging during the pandemic, and this trend is expected to continue as an increasing majority of the global population prefer to send and receive SMS messages. But just because texting is quick and convenient for consumers, doesn’t mean the same rules apply for business.

The good news is that there are several ways to send messages and contact customers, from short codes to 10-digit long codes (10DLC) to texting via toll-free numbers. Savvy brands turn to experts from iconectiv to help ensure they are finding the right messaging solution for their needs. 

The reality is, business messaging involves much more than hitting “send.” Each message travels through a complex web of providers and processing centers before ever reaching recipients. If you are serious about building brand equity through messaging, you need a trusted partner that can guide you on which type of phone number to use (short code, toll-free to 10-digits) and to help ensure your messages successfully navigate this intricate ecosystem. iconectiv TruReach Deliver Aerialink can help you do just that.

try TruReach Deliver Aerialink for 14 days free

Whether you are creating a notification or marketing service, a 1-to-1 text chat service, or embedding a communications tool into your software, our solution allows you to deliver the best service to your customers. Take control of your messaging with TruReach Deliver.

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always-on customer engagement

Business texting has come a long way in a short time. Now just about any number can be text-enabled. Landlines, mobile, even toll-free. TruReach Deliver Aerialink can quickly configure all of them to send and receive both text and multimedia messages. The result: a new era of customer engagement.

Learning how to effectively support this important channel can change everything for your business. Messaging can increase customer satisfaction. It can build brand equity. It can also spur business growth with TruReach Deliver Aerialink at the center of it all.

The result is a richer, more rewarding messaging experience. Customers become more engaged. Employees become more responsive. Gaps between business applications and customers are closed. Just imagine the possibilities.

want to learn more about Deliver Aerialink?

talk with a TruReach representative

Available in these markets: Americas

overcome the hurdles to true customer engagement

TruReach Deliver Aerialink is a cloud-based Software as a Solution (Saas) designed to get you to the ultimate goal: meaningful engagement with your customers.

We understand that all messages are not the same. They take many different forms, each requiring a unique messaging channel for successful delivery. TruReach Deliver Aerialink is backed by our industry-best full-service support team and is singularly focused on ensuring your messages are delivered to their intended recipient without being blocked. Messages powered by TruReach Deliver Aerialink reach customers more efficiently while avoiding the costs and pitfalls associated with undelivered messages. Additionally, we can offer advice on how to adhere to complex industry regulations. These expert insights can help you avoid paying costly fines and penalties that could harm your bottom line.

Don’t let the complexities of business text slow your business down. TruReach Deliver Aerialink simplifies the process at every step, so you can communicate with customers, prospects, and partners more efficiently.

product resources

Text engages and informs

See how TruReach Deliver Aerialink can help you reach your messaging goals.


White Paper
Customers get the message

Our in-depth white paper shows you how to hit the ground running with your business messaging.


Use Case
Engage vehicle buyers

Text messaging can be an incredibly powerful tool to engage customers early in the buying process.


a better way to engage customers

See how text-enabling your business and toll-free numbers creates a more engaging customer experience while enhancing your productivity.

Deliver Aerialink is part of the TruReach platform