Account Management Sales Director

US/Remote
Sales
Job ID 2990

Responsibilities:

The Account Management Sales Director will manage a portfolio of accounts. This role will deliver the recurring renewal targets, as well as identify and close new sales for core products within the portfolio of accounts. 

Major Duties and Functions:

  • Interact and coordinate with other sales team members 
  • Develop trusted advisor relationships with key customer stakeholders and executives 
  • Negotiate and close contracts 
  • Clearly communicate the progress of initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Assist with challenging client requests or issue escalations as needed
  • Must be able to develop, keep current and execute Strategic Account/Territory plans
  • Improve and drive product and services specific strategies and sales cycles
  • Leverage existing relationships to position iconectiv’s entire suite of products.
  • Follow corporate deal approval process
  • Travel to key customer sites are a regular and required activity

Requirements:

  • 5+ years’ experience selling solutions to Telecom Senior Executive, marketing, planning and operations groups
  • Proven account management and other sales experience 
  • Demonstrated ability to communicate, present effectively at all levels of an organization 
  • Bachelor’s Degree in appropriate field of study or equivalent work experience
  • Ability to handle multiple tasks simultaneously and prioritize accordingly
  • Results driven, team player with strong sense of responsibility
  • Ability to work with a minimum level of supervision

Additional Skills:
Excellent listening, negotiation and presentation skills
 •Excellent verbal and written communications skills
 •Familiarity with trusted communications trends such as STIR/SHAKEN and RCS

Storage Engineer

US/Remote
Systems Engineering
Job ID 2978

Responsibilities:

The Storage Engineer’s role takes ownership for handling and maintaining data storage’s engineering process, including networks. Responsibilities include building strategies and planning and implementing solutions for storage and maintenance of data. Applicant needs to have the ability to comprehend our organizational requirements and transform them into viable solutions to support our telecommunications infrastructure. 

This position has the following responsibilities:

  • System Data and Database Storage Engineering and Administration - design, configure, develop, integrate, test, implement, document, and support the storage infrastructure for both Lab and Production ecosystems.
  • Responsible for performing patching, upgrading software, and making sure that data is secured.
  • Responsible for storage area network (SAN) management, maintenance, and monitoring.
  • Have the ability to collaborate with different teams to explain requirements and suggest the appropriate storage systems and backup solutions and procedures.
  • Able to build storage systems for information and networks for large enterprises that can cater to thousands of connections at the same time. 
  • Facilitate the designing of the concept and procedure, besides handling resource allotment.
  • Maintain fiber channel switches and SAN arrangements by ensuring that software and firmware are in keeping with the latest needs of an organization. 
  • Work with vendors to replace parts and address any issues with product hardware or software.
  • Research new technologies to find out if they suit our organization’s existing infrastructure. If not, they will build appropriate infrastructure to fit them in.  
  • Set up and maintain documentation of the existing technology and solutions using Operations Design Requirements (ODRs) and Runbooks.
  • Design the concept, process, and handle resource allocation. 
  • Creating data usage and precise performance reports with office applications.
  • Perform maintenance tasks and backup activities to protect data integrity from corrupted information and data theft. 
  • Research new methods to store, access, and keep information in physical and digital locations.
  • Follow strict privacy regulations to prevent data leaks to non-authorized personnel. 
  • Must work well with other engineers to troubleshoot and test data storage features and expectations.
  • Integrate storage metrics with new technologies to increase efficiency and are responsible for the daily administration of storage facilities. 
  • Capacity planning and performance tweaking for storage and backup environments.
  • Handle replication of DR data to make sure that data is recovered, in case of any glitches.
  • Configure and administer performance and massive storage arrays while deploying and configuring SANs. 
  • Upgrade, implement, monitor policies, and procedures to ensure steady storage provisioning, protection of data, and adherence to compliance.
  • Resolve storage issues using NFS, Fiber Channel over Ethernet (FCoE), and CIFS protocols. 
  • Administer backup architecture using several solutions.

Required Qualifications:
 

  • Bachelor’s degree in computer science, computer engineering, or similar technical discipline or equivalent work experience.
  • Information Storage and Management Foundation skill certification preferred
  • Dell Certified Associate storage certification required
  • Minimum 5+ years’ experience supporting a production environment and working on enterprise solutions.
  • Minimum 5+ years’ demonstrated experience with Dell PowerStore and XtremeIO storage solutions.
  • Proven experience working hands-on with big data systems.
  • Demonstrated experience with storage monitoring, backup, and disaster recovery of data systems.
  • Substantial knowledge of different programming or scripting languages – VMware, Linux, Solaris.
  • Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines.
  • Proficiency with Microsoft Office Applications Suite and SharePoint.
  • Ability to communicate with all levels of management.
  • Personal Attributes: Must be a Team-player, excellent organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
  • Familiarity with ITIL standards, Number Portability, Telecommunications is a plus.
  • US Citizenship required

Intern Software Engineer

US/Remote
Software Development
Job ID 2989

Summer Internship,  May - August 2024

Responsibilities:

Assist in architecting and building high availability, capacity, and throughput systems. Be involved and learn from participating in core components from the ground up.

Required Qualifications:

  •  Pursuing a Degree in the following disciplines/programs: BS in EE or Computer Science
  •  Familiar with programming language like C/C++ or Java, NodeJS, python
  •  Familiar with HTML and other web development languages like JavaScript, Angular
  • Ability to self-learn new technologies and incorporate them in the development.
  • Ability to work with teams and independently.
  • Some experience with databases MySQL, Oracle, etc..
  • Familiarity with Linux based systems.


 

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