Senior Director, Product Management

US/Remote
Product Management
Job ID 2833

RESPONSIBILITIES 

The Senior Director will be a key member of the iconectiv product team, responsible for product strategy, financials, roadmap management and delivery of iconectiv’s products both domestic and internationally. The candidate will drive the direction and strategy of the product line and its market execution around the globe. Key areas of responsibility will be leading product managers responsible for the Short Code Registry and Registered Caller, while also leading all new and emerging solutions for Trusted Communications that iconectiv is pursuing. The candidate will have responsibilities for:

  • Development and management of the product roadmaps as changes in the market take place
  • Development of Go-To-Market plans
  • Development and management of business cases in support of roadmaps and new product launches
  • Assist in the development of the required collateral as part of GTM plans
  • Management of the product development and enhancements working closely with the development organization, making decisions on investment and technology 
  • Development of strategic partnerships, where and when needed
  • Development of clear and concise value propositions for offerings
  • Development of ROI tools and use cases to articulate the benefits and impacts of the products in the ecosystem
  • Pricing model evaluation and development
  • Pricing of customer opportunities, management of a large base of existing customers
  • Management of the financial performance of the product line
  • Work with a wide range of organizations in all aspects of bringing new and existing products into market and actively monitor/track the success of these plans

 

Qualifications/Experience

  • 10+ years industry experience in the telecommunications industry as a product manager and/or solution architecture 
  • Strong understanding of the telecommunications industry and processes
  • Domain expertise with messaging, customer data security and fraud management solutions
  • Experience with A2P Messaging service and solutions
  • Knowledge of current federal level policies concerning robo-calling, anti-spoofing, TCPA compliance, etc. 
  • Demonstrated track record of launching new products and executing on GTM plans
  • Must possess excellent written communication and presentation skills and business acumen

 

TRAVEL: up to 50%

Director of Corporate and Product Marketing

US/Remote
Product Marketing
Job ID 2831

Responsibilities: 

The ideal candidate must have a deep understanding of the products and the industry, be an expert in their field, know the customers and have a fundamental understanding of where the market is going.   The Director will be responsible for managing, developing, deploying, prioritizing and coordinating the corporate and product marketing initiatives globally.  Provide leadership and direction in developing product positioning and messaging to effectively differentiate our products and our company in the market.  Responsible for market research, market analysis and competitive analysis and the development of value propositions that are in line with product strategy and articulated in sales enablement tools. The position will also be responsible for creating a new Customer Experience function that seeks to turn customers into advocative, strengthen customer relationships and identify emerging customer needs.

  • Communicate a thorough knowledge of product information:  marketing initiatives, market research techniques, strategy, legal requirements, future challenges and opportunities (industry or competitive issues) that will influence the company or the product.
  • Develop and manage the execution of a Strategic Marketing Plan developed with a comprehensive understanding of the market through sales insight, Voice of the Customer data, market research and competitive analysis.
  • Develop and execute against a strategic marketing process that results in product marketing plans created in cooperation with corporate communications, product management and sales.
  • Follow a system of processes, policies, reports and communications for all marketing information.
  • Develop messaging that can be effectively used across departments and leveraged by corporate communications and sales.
  • Coordinate and effectively prioritize, oversee and facilitate projects and requests. 
  • Work with corporate communications, sales and product management to ensure consistent content across all marketing channels.
  • Measure and optimize the buyer journey as it relates to product feature adoption and usage.

 

Required Qualifications

  • Bachelor's degree (BA/BS) from four-year College or university; or equivalent combination of education and/or experience.
  • 7-10 years of product marketing experience in communications/technology industry
  • 3-5 years of experience in a management or supervisory capacity demonstrating the ability to perform effective budget management and supervision of staff.
  • Ability to manage large complex projects and teams; effectively negotiate/influence others; communicate technical/complex information both verbally and in writing; analyze and problem solve a variety of issues; carry out strategic planning activities.
  • Market research, competitive intelligence and market analysis expertise.
  • Ability to coordinate and effectively prioritize, oversee and facilitate projects and requests.
  • Excellent written and verbal communication skills and an ability to work well in a team environment
  • Ability to work effectively in a multi-tasking environment.
  • Ability to collaborate with technical and non-technical staff.
  • Ability to adjust to changing priorities and deadlines
  • Travel 10-25%

 

SOC Lead

US/Remote
Security
Job ID 2819

Responsibilities: 

The Security Operations lead will be part of the Security Operations Center team. Primary emphasis will be placed on daily monitoring and review of network, system, and application events to identify potential security incidents.

The Security Lead may be required to:

  • Monitor & analyze potential infrastructure security incidents both On-Prem and Cloud to determine if events qualify as a legitimate security breach
  • Responsible for the execution of the Incident Response plans and documenting them appropriately   
  • Perform preliminary log collection and incident response/investigations, cyber forensics, determining the root cause of the security incidents and preserving evidence for potential legal action
  • Interface with technical personnel, 3rd party MXDR vendors and other non-technical teams as required for various projects
  • Initiate escalation procedure to counteract potential threats/vulnerabilities
  • Appropriately inform and advise team leads and managers on incidents and incident prevention
  • Document and conform to processes related to security monitoring
  • Participate in knowledge sharing with other analysts and develop solutions efficiently
  • Lead efforts for cyber readiness , Cyber war games, breach and attack simulations 
  • Responsible for managing and maintaining the integrity of the SIEM platform(s) 
  • Provide support as part of an on-call rotation in the Security Operations Center

 

 Required Qualifications

  • 7+ years’ experience working in a Security Incident Response.
  • Experience with and knowledge of TCP/IP, Web, Linux, Windows and related technologies.
  • Experience with implementing Security Information Event Management (SIEM) solutions (LogRhythm, Devo , ElasticSearch, Splunk)
  • Experience reviewing and correlating raw log files in a security capacity (SEIM, AV, IDS, Firewall, Servers, Database, etc.).
  • Strong understanding of regular expressions and pattern matching
  • Strong understanding of monitoring of Azure & AWS environments
  • Experience with command line and network tools (ping, traceroute, etc.)
  • Ability to conduct packet analysis using common tools (tcpdump, Wireshark, etc.)
  • Working knowledge of intrusion tools and techniques and detection methods at both the network and host level.
  • Knowledge of common detection and prevention technologies such as AV, IDS/IPS, DLP, Proxy, Firewalls, etc.).

PreSales Consultant

US/Remote
Sales
Job ID 2836

Our clients rely on iconectiv to deliver trusted communications. We imagine a world without boundaries, where the ability to access and exchange information is simple, seamless and secure. Enabling the world of tomorrow through the simple, seamless and secure interconnection of networks, devices and applications driving enriched secure customer engagements. 

Responsibilities:

We are looking for an individual who can support the promotion of iconectiv’ s products and services that position iconectiv as a Regulatory and industry partner for trusted communications. To support this the Candidate needs to have experience with voice and messaging traffic flows.  As well as experience in supporting Regulatory initiatives such as Number Portability and call/message spoofing. Our focus is associated with affording Regulatory bodies and services providers the ability to implement solutions to build a trusted communications ecosystem.

In addition, we are an industry leader working to stop illegal robocalling domestically and now internationally. Experience with the STIR/SHAKEN standards to position the iconectiv products to address caller ID spoofing internationally.

In performing this role, the individual must develop strong working relationships with a variety of internal and external stakeholders, including business development, account management, product management, subject matter experts and engineering. The Presales role requires the individual to support solution definition with prospective customers to enable market, business and account development.  Additionally, the role will require the person to engage with product management and engineering to deliver Voice of Customer feedback and input to iconectiv’s product roadmaps to support their evolution.

The individual should be able to articulate and communicate information effectively with diverse audiences and can translate subject matter terminology into business terms to support product positioning and opportunity development. 


 Requirements:

The individual will be expected to have the following:

  • Familiarity with the challenges facing Regulatory Authorities and service providers 
  • Capability to maintain a high level of technical knowledge pertinent to service provider support system infrastructure
  • Ability to position iconectiv products against those of our competitors by highlighting their technical and business value
  • Experience in establishing a thought leadership role with prospective customers, industry groups and Regulatory authorities
  • Experience in engaging prospective customers to nurture and shape opportunity development via interactions with Regulatory Authorities and carriers at senior levels through to hands-on technical staff
  • Ability to support the sales team in developing and managing Technical and/or Territory Account Plans 
  • Ability to travel internationally on a regular basis for short periods of time

In addition, the candidate is expected to have:

  • Minimum 5 years of directly related work experience in a vendor, integrator and/or service provider 
  • Excellent presentation and communication skills, including experience speaking at industry events
  • Strong telecommunications industry knowledge, including number portability, voice & messaging service/delivery
  • Demonstrative ability to develop and build successful consultative business relationships
  • Leadership and decision-making skills
  • Bachelor’s degree and equivalent work experience

Contract Recruiter

US/Remote
Job ID 2828

6 - 8 month contract 

Responsibilities:

•Source, identify and recruit professionals across a wide array of skill sets and levels
•Screen and evaluate candidate qualifications against job requirements, and prescreening interviews

•Utilize a variety of creative sourcing techniques including Web search and social networking 
 •Process new hire background checks
 •Create strong working relationships with peers and prospective candidates
  

Required Skills & Experience:
•1-3 years of full-life cycle recruiting for technical, corporate and intern positions
•Source & Recruit for employee and hourly contract opportunities in a high paced environment
•Ability to juggle multiple priorities as well as the ability to switch hiring objectives quickly
•Must be highly organized, efficient, and manage time effectively
•Strong networking skills and a broad knowledge of the local market
•Ability to build a talent pipeline for prospective future growth

Contractor, Front End Software Developer

US/Remote
Software Development
Job ID 2826

Responsibilities: looking for an experienced Front End software developer who will be responsible for building a web application to incorporate GIS map capabilities

  • Develop and continually enhance a web application integrated with a GIS map
  • Implement using best-in-class software development methodologies as well as test all product capabilities
  • Work in an agile fashion to incorporate continuous product owner feedback while enhancing product 

  

Requirements: 5+ years’ experience 

  • Angular developer with experience in Node JS environment using Eclipse IDE and GIT 
  • Experience with Google Maps Platform SDKs and APIs
  • Experience working in an Agile environment with changing priorities and tight schedules, utilizing ALM tools

Additional Skills: 

  • JavaScript, MySQL, and Apache Tomcat a plus

PreSales Consultant

US/Remote
Sales
Job ID 2805

Responsibilities:

We are looking for an individual who can support the promotion of iconectiv’s interests in Trusted Communications. Our focus is associated with providing secure verification services (e.g., call attestation, logo validation) for evolving areas such as Business Messaging and anti-spoofing where we are an industry leader working to stop illegal robocalls.  Through our TruReach Certify product we can stop caller ID spoofing and with our TruReach Intel product we enable voice, text and chatbot verification.   In addition, we collaborate with CTIA to bring Registered Caller to the market.   

In performing this role, the individual must develop strong working relationships with a variety of internal and external stakeholders, including business development, account management, product management, subject matter experts and engineering. The Presales role requires the individual to support solution definition with prospective customers and enable market, business and account development.  Additionally, the role will require the person to engage with product management and engineering to deliver Voice of Customer feedback and input to iconectiv’s Trusted Communications product roadmaps to support their evolution.

The individual should be able to articulate and communicate information effectively with diverse audiences and have the ability to translate subject matter terminology into business terms to support product positioning and opportunity development. 


 Requirements:

The individual will be expected to have the following:

  • Familiarity with the challenges facing service providers, and their enterprise customers, to enable and support trusted communications
  • Capability to develop and maintain a high level of technical knowledge pertinent to trusted communications
  • Ability to position iconectiv products against those of our competitors by highlighting their technical and business value
  • Experience in establishing a thought leadership role with prospective customers and industry groups
  • Experience in engaging prospective customers to nurture and shape opportunity development via interactions at CxO level through to hands-on technical staff
  • Ability to support the sales team in developing and managing Technical and/or Territory Account Plans 
  • Ability to travel on a regular basis for short periods of time

In addition, the candidate is expected to have:

  • Minimum 5 years of directly related work experience in a vendor, integrator and/or service provider 
  • Excellent presentation and communication skills, including experience speaking at industry events
  • Strong telecommunications industry knowledge, including voice & messaging services, security and fraud prevention
  • Demonstrative ability to develop and build successful consultative business relationships
  • Leadership and decision making skills
  • Degree or equivalent experience

Java Software Developer/Tester, contract

US/Remote
Software Development
Job ID 2788

11 month contract, with possibility of extension

Responsibilities:

Work on products to develop, implement and test server side components in J2EE based architecture including web services using best-in-class software development and testing methodologies.

Requirements: 5+ years’ as a Java developer working in Linux operating systems, with hands on knowledge of java spring framework, SOAP, and XML.

Senior Security Engineer

US/Remote
Security
Job ID 2776

Responsibilities: 

The Senior Security Engineer will be responsible for developing and implementing security solutions, including but not limited to: access management, cryptography, data loss prevention (DLP), emerging technologies (i.e., cloud, mobile, etc.) endpoint security, malware analysis and protection, incident response, network and perimeter security, web, and mobile application security spanning global footprints, offices, datacenters, and business units.   In addition, this role will be serve as a resource cross-functionally to share security insight and best practices with other teams, ensuring security best practices are incorporated into the design, build, and deployment of the iconectiv’ s public and private infrastructure. 

Requirements:

Candidates for this role must have direct experience with the following:

  • Deep understanding of security fundamentals, including operating systems, networking, virtualization, identity and access management, and security countermeasures.
  • Strong understanding of Application Security testing, Oauth frameworks, OWASP top 10, and Penetration Testing.
  • The ability to analyze and evaluate the design and operating effectiveness of IT and security controls to secure systems from intentional or inadvertent modification, and to evaluate established practices against regulatory and industry benchmarks.
  • Experience with many of the following technologies: Web Application Firewall, DLP, HIPS, NAC, File Integrity, ETDR tools, Enterprise anti-malware solutions, Wireless Security.
  • Knowledge concerning Information Security and Information Technology industry risks, solutions, and mitigating controls
  • The candidate will act as a primary stakeholder in Change Management Approval Board, and the organization’s system engineering function. 

 

In addition, a qualified candidate must have:

  • 8 years of related experience with a Bachelor’s degree; or equivalent experience.
  • Excellent verbal and written communication and public speaking skills
  • Security certifications such as CISSP, CISM, GIAC, CISA, CRISC, are preferred
  • The ability to obtain a government security clearance.
  • Accomplishments maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies
  • Experience with the following industry/regulatory requirements and frameworks: ISO27001, SOC2, PCI/DSS, SOX, NIST 800-53, NIST CSF

Additional Skills:

  • Having broad expertise or unique knowledge, uses skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.
  • Works on significant and unique issues where analysis of situations or data requires an evaluation of intangibles. Exercises independent judgment in methods, techniques and evaluation criteria for obtaining results.
  • Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.

Java Software Developer/Tester, contract

US/Remote
Software Development
Job ID 2787

Responsibilities:

Work on TruNumber Routing and TruNumber Protect products to develop, implement and test server side components in J2EE based architecture including web services using best-in-class software development and testing methodologies.

Requirements: 5+ years’ as a Java developer working in Linux operating systems, with hands on knowledge of java spring framework, SOAP, and XML.

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