Storage Engineer

US/Remote
Systems Engineering
Job ID 2978

Responsibilities:

The Storage Engineer’s role takes ownership for handling and maintaining data storage’s engineering process, including networks. Responsibilities include building strategies and planning and implementing solutions for storage and maintenance of data. Applicant needs to have the ability to comprehend our organizational requirements and transform them into viable solutions to support our telecommunications infrastructure. 

This position has the following responsibilities:

 

  • System Data and Database Storage Engineering and Administration - design, configure, develop, integrate, test, implement, document, and support the storage infrastructure for both Lab and Production ecosystems.
  • Responsible for performing patching, upgrading software, and making sure that data is secured.
  • Responsible for storage area network (SAN) management, maintenance, and monitoring.
  • Have the ability to collaborate with different teams to explain requirements and suggest the appropriate storage systems and backup solutions and procedures.
  • Able to build storage systems for information and networks for large enterprises that can cater to thousands of connections at the same time. 
  • Facilitate the designing of the concept and procedure, besides handling resource allotment.
  • Maintain fiber channel switches and SAN arrangements by ensuring that software and firmware are in keeping with the latest needs of an organization. 
  • Work with vendors to replace parts and address any issues with product hardware or software.
  • Research new technologies to find out if they suit our organization’s existing infrastructure. If not, they will build appropriate infrastructure to fit them in.  
  • Set up and maintain documentation of the existing technology and solutions using Operations Design Requirements (ODRs) and Runbooks.
  • Design the concept, process, and handle resource allocation. 
  • Creating data usage and precise performance reports with office applications.
  • Perform maintenance tasks and backup activities to protect data integrity from corrupted information and data theft. 
  • Research new methods to store, access, and keep information in physical and digital locations.
  • Follow strict privacy regulations to prevent data leaks to non-authorized personnel. 
  • Must work well with other engineers to troubleshoot and test data storage features and expectations.
  • Integrate storage metrics with new technologies to increase efficiency and are responsible for the daily administration of storage facilities. 
  • Capacity planning and performance tweaking for storage and backup environments.
  • Handle replication of DR data to make sure that data is recovered, in case of any glitches.
  • Configure and administer performance and massive storage arrays while deploying and configuring SANs. 
  • Upgrade, implement, monitor policies, and procedures to ensure steady storage provisioning, protection of data, and adherence to compliance.
  • Resolve storage issues using NFS, Fiber Channel over Ethernet (FCoE), and CIFS protocols. 
  • Administer backup architecture using several solutions.

Required Qualifications:
 

  • Bachelor’s degree in computer science, computer engineering, or similar technical discipline or equivalent work experience.
  • Information Storage and Management Foundation skill certification preferred
  • Dell Certified Associate storage certification required
  • Minimum 5+ years’ experience supporting a production environment and working on enterprise solutions.
  • Minimum 5+ years’ demonstrated experience with Dell PowerStore and XtremeIO storage solutions.
  • Proven experience working hands-on with big data systems.
  • Demonstrated experience with storage monitoring, backup, and disaster recovery of data systems.
  • Substantial knowledge of different programming or scripting languages – VMware, Linux, Solaris.
  • Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines.
  • Proficiency with Microsoft Office Applications Suite and SharePoint.
  • Ability to communicate with all levels of management.
  • Personal Attributes: Must be a Team-player, excellent organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
  • Familiarity with ITIL standards, Number Portability, Telecommunications is a plus.
  • US Citizenship required

Senior Network Engineer

US/Remote
Network Operations
Job ID 2976

The Senior Network Engineer role is responsible for the implementation, planning, and coordination of network and security systems and software that protects the technological infrastructure for the NPAC (Number Portability Administration Center). In this capacity, the Senior Network Engineer builds and maintains the daily operations of computer networks for Lab and Production at our Primary and Alternate data centers. 

 This position has the following responsibilities:

  •  Design, build, implement and test, “green field” lab and production network solutions.

  • Design, implement and test network expansions and changes.
  • Deploy, install, and configure hardware such as firewalls, switches, routers, load balancers, IPS, network monitoring systems and other network security related products.
  • Support local data centers on-site and remotely to manage and maintain lab and production network. 
  • Develop project proposals, designs, implementation plans including timelines and cost projections for various network initiatives.
  • Write functional requirements/specifications documents for network projects and initiatives.
  • Perform network maintenance activities - upgrade network hardware, IOS upgrades and network routing configuration implementations and modifications, as required. 
  • Must be available to support the needs of the business 24 x 7 via on-call team rotation when there is an urgent issue or outage that needs to be investigated or addressed.
  • Review and develop MoPs (Method of Procedures) for network change management implementations in lab and production environments.
  • Develop and maintain Network ODR (Operations Design Requirement) documents for network data configuration record keeping and archives.
  • Perform network troubleshooting to isolate, diagnose and resolve common and complex network problems.
  • Develop and implement network acceptance test plans for new network builds.
  • Perform network modeling, analysis, and planning.
  • Be able to advise and present technology related issues and trends to management.
  • Knowledge share, direct and guide junior members of the team.

 Required Qualifications

  • BS or MS in Network Engineering and Administration or related technology field.
  • Minimum 7 years of IT Network experience.
  • Strong experience in the areas of Network requirements analysis, architecture, engineering, operations, and maintenance.
  • Expertise in Fortinet FortiGate, FortiSwitch network gear and FortiManager, FortiAnalyzer and FortiAuthenticator.
  • Experience with Cisco router, ASA, and switching (Catalyst, Nexus) systems, F5 load balancing and network monitoring tools is a plus.
  • Expertise in the following areas: WAN, LAN, Switching, and IP addressing, Routing Protocols, Firewalls, IPSec VPN tunnels and network/data security.
  • Expertise with SNMP – and NetFlow-based network monitoring and management
  • Expertise with infrastructure cabling and premise guideline specifications
  • Experience with various operating systems and environments (Windows, Linux, Solaris).
  • Strong organizational skills, attention to detail and the ability to handle multiple projects simultaneously while meeting deadlines.
  • Proficiency with Microsoft Office Applications Suite and SharePoint.
  • Ability to communicate with all levels of management.
  • Personal Attributes: Must be a Team-player, excellent organizational, writing, and communication skills; customer and quality focused; highly motivated and self-starter; innovative thinker; and able to work independently.
  • Familiarity with ITIL standards, Number Portability, Telecommunications is a plus.
  • US Citizenship required

 

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