Solution Architect

Responsibilities:

Interpret and convert business requirements and customer feedback into solution designs for consumption by system engineers and programmers (including creating user stories), and vice versa along with guiding software development, testing and verification of requirements through laboratory work as needed. 

Lead, drive, and own solution blueprints and consistent architectural patterns that enable scalable, highly available, and fault-tolerant real-time systems. 

Lead and provide hands-on support to help SEs, programmers, and product managers to quickly assess feasibility and incubate solutions that ultimately form the basis of the solution architecture.  

 As such, a successful candidate should be able to:

  • Identify architecturally significant requirements that require decisive but well-vetted choices to be made about the technology stack being used.
  • Leverage the position’s exposure to both the business and technical domains to identify and solve broader, project-wide issues 

 

Requirements:

  • Proven ability to design solutions for Greenfield products and re-architect existing solution by leading discovery sessions with a wide range of customers
  • Manages activities that take place during solution ideation, solution design, and solution implementation
  • Experience engineering for large-scale, distributed systems including familiarity with networking concepts and fundamental tenets of security principles.
  • Broad scope of technical background and experience, including such areas as databases, interface protocols, security, web technologies and web services. 
  • Knowledgeable about building solution on cloud platform with experience with AWS services desired.
  • Ability and desire to research new product domains, resourceful and creative when faced with unfamiliar problems. 
  • Experience with delivery in an agile environment adhering to agile best practices is required. 
  • Excellent verbal, written and communication skills is required with the ability to interact with high level management on a regular basis 
  • Knowledge of wide range of telecom related domains is desired with specific expertise in messaging (short and long codes) along with rich communication systems
  • Immediate availability required.
  • Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience
  • Minimum of 10 – 12 years of experience related to IT Management or other information technology solutions architecture role
  • Proficiency with information technologies in a secure network environment
  • Microsoft applications (Outlook, Word, Excel, PowerPoint, Visio and SharePoint).
  • Familiarity with testing tools like Postman or similar
January 14, 2021

Director of Networking

Responsibilities

  • Lead a team that supports the iconectiv domestic and international office and production networks.
  • Design, test, and monitor data communications systems.
  • Hands on from design to implementation and operations.            
  • Develop test plans, implementation plans, and project timelines for various projects.
  • Manage vendors.
  • Maintain a strong working relationship with development and security teams.
  • Write functional requirements/specifications documents.
  • Perform network troubleshooting to diagnose problems.
  • Upgrade network hardware and software components as required. 
  • On call rotation.

Required Qualifications:

  • Strong experience in the areas of network requirements analysis, architecture, penetration testing, operations, security, and maintenance.
  • Experience in the following areas: WAN, LAN, Switching, and IP addressing, Routing Protocols, Firewalls, WAF, Load Balancing, and network/data security.
  • Advanced understanding of operating systems and environments.
  • Advanced understanding in wireless infrastructure, wireless authentication, and wireless security.
  • Computer Science or Engineering B.S. Degree (MS preferred) required.  
  • At least 10 years of Networking experience.
  • Strong hands-on Cisco, F5, and AWS experience. Familiarity with Cisco ACI, Palo Alto and SD-WAN a plus.
January 14, 2021

Digital/Web Producer

iconectiv is looking for a Digital/Web Producer with HTML and CMS skills, Drupal preferred, to manage, run and work with our marketing and product teams effectively. You will be the day to day contact for website updates and be responsible for maintaining workflow and ensuring updates are completed to timelines.   This position reports to the Director of Digital & Web Services.

 Responsibilities:

  • Responsible for website production, utilizing Drupal and Wagtail CMS to update company and product websites.
  • Small HTML updates to sites as needed.
  • Manage digital projects within production (liaising with team members to create communication, schedules, resource plans, defining success and quality criteria for the projects).
  • Present regular reports on the progress and status of all project initiatives.
  • Assist in planning and execution of web projects including SEO/SEM, marketing databases, email and advertising campaigns.
  • Measure and report performance of all digital marketing campaigns and websites
  • Collaborate with internal teams to create future pages, templates and optimize user experience
  • Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels.
  • Collaborate with agencies and other vendor partners.
  • Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate.
  • Have a collaborative style working in conjunction with other business units and stakeholders to identify new ideas, and define requirements.

 Required Qualifications

  • Bachelor's degree (BA/BS) from a four-year college or university; or equivalent combination of education and/or experience.
  • 1 + years of Website Production & Project Management experience, including project planning, task scheduling, risk and issue  management, in a fast-moving production environment.
  • Demonstrated ability to manage projects under challenging and pressurized scenarios.
  • Strong people interaction and relationship building skills across multiple functions within the organization
  • Developed sense of ownership and accountability
  • Excellent verbal and written communication, as well as interpersonal and presentation skills
  • Experience in   Drupal or another enterprise CMS
  • Experience in Website design and implementation
  • Highly organized and motivated project manager with an aptitude for understanding and solving problems
  • Ability to coordinate and organize requests and effectively prioritize, oversee and facilitate projects and requests.
  • Ability to collaborate with technical and non-technical staff.
  • Ability to adjust to changing priorities and deadlines
  • Exhibit strong organizational skills and attention to detail. 
January 4, 2021

Contractor - QA Engineer

Responsibilities:
Test engineer with 3-5 years’ experience in software development and test automation to work on modifications to Common Language products as well as upgrading infrastructure platform

Requirements:  

*US Citizenship*
•Web Services and REST API test automation using java, python tools, and Shell Scripts
•Git and Git Flow experience
•Code review process experience
•Agile Methodology and Software Lifecycle

Additional Skills:
•ETL processing with Structured and Unstructured datasets
•Selenium , Java, Maven, Micro Services environment testing and debugging
•K8s and Docker environments
  

January 15, 2021

Customer Communications Marketing Manager

iconectiv is looking for a creative and experienced customer communications marketing manager. You will be responsible for planning, developing and managing our overall email marketing strategy for both customer communications and prospecting. If you enjoy writing, data analysis, collaborating with a team and voicing your ideas, this role is perfect for you. 

Responsibilities:

  • Manage and build email marketing strategy 
  • Create and monitor a wide variety of email marketing campaigns
  • Ensure emails are optimized, user and mobile-friendly
  • Determine email marketing KPIs, test results and develop report
  • Work with creative team to ensure graphics and templates are on brand
  • Develop and execute a lead generation strategy
  • Develop and execute a customer onboard and ongoing communications strategy
  • Partner with Sales Ops to maintain connection between Salesforce and Pardot 
  • Email list management 
  • Develop documentation and processes 

Requirements:

  • BA/BS in Communications or Marketing
  • 7-10 years of experience with email marketing, lead nurturing, marketing automation and analytics 
  • Proficient using marketing automation technology and email automation tools (Pardot, Salesforce, Stensul) 
  • Knowledge of latest digital marketing trends 
  • Critical thinker and problem-solving skills
  • Great interpersonal and communication skills 

Additional Skills:

  • Quick learner and detail oriented
  • Strong organizational skills 
  • Excellent project management skills
  • Knowledge of current trends and new developments in customer communications, e-mailing marketing and marketing and communications
December 8, 2020

Project Management

Responsibilities:

The Project Manager will be responsible for managing 2-4 projects concurrently and facilitating teamwork, communications, and correspondence between stakeholders across the Engineering, Product, Marketing, Legal, Security, Sales and Operations/IT organizations.  This position works with noted cross-functional teams to ensure successful implementation of defined initiatives.  The position requires knowledge and working experience with agile principles as scrum master.  The Project Manager will be responsible for creating and maintaining detailed project schedules, issues and risks as well as conducting status meetings as needed with the project team. Additional responsibilities may include project financial tracking and status reporting to executive management. 

 Requirements:

  • Certified Scrum Master certification and/or experience working in an agile environment using scrum framework
  • 5+ years of Project Management experience
  • Ability to prioritize and organize effectively 
  • Ability to develop strong working relationships with peers and project members
  • Ability to communicate orally and in writing in a clear, accurate and straightforward manner
  • Ability to show judgment and initiative to accomplish job duties 
  • Ability to make decisions and solve problems while working under pressure and tight timelines 
  • Organized with attention to detail 

 Additional Skills:

  • PMP certification
  • Knowledge of general infrastructure procedures (e.g. data center operations) 
  • Knowledge of infrastructure components and terminology (e.g. network switches) 
  • Knowledge of Marketing related terminology and website development life cycles
  • Knowledge of AWS environments and technologies
  • MS Project or similar scheduling/mgmt. tool 
  • SharePoint 
  • MS Excel
October 22, 2020

Financial Analyst

Responsibilities:
The candidate will be a key member of financial planning and analysis team supporting product line management. Responsibilities include leading the annual budgeting process, creating monthly forecasts, identifying variances and implementing corrective action as necessary. The role will be responsible for identifying process improvements, and implementing the methodologies that drive positive change. This position will require the ability to interact with all levels of the organization and deliver presentations to the management team. The candidate must be comfortable operating independently in a fast paced environment and must have strong analytical and financial system competencies.
•Drive and cultivate collaborative relationships with Product Management to facilitate an understanding of key business drivers of the financial results.
•Evaluate product performance to ensure consistency with short-term and long range goals.
•Coordinate and provide high quality budget and forecasts including variance analysis.
•Drive the communication and development of key performance indicators
•Monitor, track, and proactively report business performance, identifying issues, opportunities and challenges.

Required Skills:
•Bachelor’s degree in Accounting or Finance, MBA or CPA preferred.
•1 - 3 years of accounting and business finance experience, including budgeting, forecasting, financial modeling, and auditing
•Strong organizational skills, capacity to quickly identify problems and structure solutions, and to plan and prioritize multiple projects, while maintaining high quality and meeting or exceeding deadlines.
•Strong commercial sense, with the ability to link operational performance to financial results. This includes generating alternatives that drive positive change.
•Highly effective written, verbal, and presentation communication skills.
•Strong ability to articulate complicated financial information across levels, functions and geographic regions and cultures.
•Proven ability to work across organizations, influencing change and delivering results.
•Advanced PowerPoint and Excel skills including multi-level charting, scenario development, pivot tables, lookups and macros

June 9, 2020