Natural persons located in the European Economic Area (“EEA”) should review the General Data Protection Regulation (“GDPR”) Privacy Notice for their specific rights, remedies, and related information.
State of California Residents
Natural persons who reside in the State of California should review the Privacy Notice for California Residents https://iconectiv.com/legal. You may have additional rights under California law.
The Information We Collect
Information You Provide
When you access the Site, you may be required to register first in order to receive more information regarding our Services. When you register, we will request certain business information, including your name, title, business address, and business email address. This information will enable us and authorized third parties with whom we share the information to contact you regarding the Services and provide us with aggregate business entity information that we use to improve the Services and the Site for all users.
We may, from time to time, request additional personal information for purposes such as the provision of the Services, customer service, network management, surveys, offers of related services, and other marketing or exchanges of information.
We may use a third-party to process payments for our Services. The payment processor may collect or receive your personal information (such as credit card number and billing address) for the sole purpose of processing transactions. All payment processors will be bound to maintain your personal information in a secure environment, keep it confidential and not use or disclose such information for any other purpose.
Information Collected Automatically
We collect information about all users, such as the areas users visit most frequently, and the Services accessed most often. We automatically log IP addresses, session sources, and other data, which tracks users' access to the Site. We analyze these logs in order to understand aggregate user behavior as well as for system performance monitoring. These logs are analyzed for the overall, aggregate trends they reveal about our users, not for individual behaviors.
Information from Third-Party Analytics Providers
As an example, for Google Analytics, please visit: https://www.google.com/analytics.
How We Use the Information We Collect
We may use your information that we collect and/or receive, including personal information, for the following purposes:
(i) to investigate and to manage enquiries, disputes and legal proceedings,
(ii) comply with court orders, mandatory dispute resolution determinations and mandatory government authority or law enforcement orders or directions,
(iii) as described to you when collecting your personal information or as otherwise permissible under applicable law,
(iv) to evaluate or consummate a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which your information, including personal information, is among the assets transferred,
(v) to provide, operate, maintain, manage and improve the Site and the Services,
(vi) to research, develop and improve existing and new products, technologies, and services,
(vii) to provide information and training to customers, suppliers, and retailers about existing and new products and services of iconectiv, including the use of such products and the Services,
(viii) to process requests, purchases, transactions, and payments and prevent transactional fraud,
(ix) to review and assess market trends and activities impacting the business of iconectiv,
(x) to monitor and troubleshoot errors and incidents and to provide support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses,
(xi) to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and prosecute those responsible for that activity,
(xii) to optimize your experience with the Site and the Services, including to recognize you when you return to our Site and to store information about your preferences,
(xiii) to enhance the security of our Site and Services,
(xiv) to enable us to receive and manage products and services we may purchase from you (including supplier due diligence, payment, expense reporting and financial audits),
(xv) to advertise and market the Site and the Services, and to otherwise provide you with information about the Site and the Services,
(xvi) to send you email alerts (including marketing emails) about our Site and Services such as service announcements and administrative messages,
(xvii) to measure and analyze the Site and Services usage including traffic to the Site and through the Services, and
(xviii) to administer or enforce our rights under an agreement or otherwise protect iconectiv and its rights.
Retention of personal information
Disclosure To Third Parties
Opt-out for direct marketing; email management
You may opt out at any time from the use of your personal information for direct marketing purposes and/or the transfer of your personal information to third parties for direct marketing purposes by clicking on the “Unsubscribe” link located on the bottom of any iconectiv marketing email and following the instructions found on the page to which the link takes you. You may also opt out at any time from such use by filling in the form on https://iconectiv.com/unsubscribe, provided, however, that you may be required to provide sufficient information that allows us to reasonably verify you are the person, or are an authorized representative of such person, about whom we collected such personal information. Please allow us a reasonable time to process your request.
We reserve the right to send users email related to business practices and systems operations, such as outage notifications and quota warnings, even if the user has opted out of promotional mailings.
How we protect your information
iconectiv takes the security and privacy of your personal information very seriously. Accordingly, we implement reasonable security measures designed to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and comply with applicable laws and regulations. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases or the databases of the third parties with whom we may share your information (as permitted herein), nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet. In particular, e-mail sent to us may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
Provision of Unsolicited Information
We appreciate your feedback and suggestions. Our goal is to provide all our customers with high quality services. Our ability to freely evaluate and, if appropriate, implement ideas and information improves the online experience for all users. Therefore, any information, feedback, data, questions, comments, suggestions, or any other material, submitted to us, whether solicited or unsolicited, regarding our software, Site, Services, or technology shall be deemed non-confidential. By providing any such material, you grant us an unrestricted, irrevocable, royalty-free, and perpetual right to freely, reproduce, use, disclose, modify, perform, publish, translate, create derivative works from, distribute, and display any such information, without limitation, for any and all commercial and non-commercial purposes. We are free to use any ideas, concepts or techniques contained in this response for any purpose whatsoever including, but not limited to, developing, manufacturing, and marketing products incorporating such ideas, concepts or techniques.
Do not track
iconectiv does not respond to “Do Not Track” settings or other related mechanisms at this time.
Attention: Legal Department
Address: 100 Somerset Corp. Boulevard
Bridgewater, NJ 08807