In the news

article

mobile shortcodes key to presidential communications

By Keith O'Brien, Editorial Director of DMNews.com Both Donald Trump and Hillary Clinton encourage supporters at their events and visitors to their campaign sites to sign up to receive text messages. “Trump uses a short code – 88022 - that is memorable, Hillary's is harder to remember – 27246 – which spells out HRCGO,” said Cliff Holsenbeck, director of product management, Common Short Code Registry, iconectiv. Through a strategic partnership with CTIA, iconectiv is the exclusive…
Sep 28, 2016
article

winning against the telecom fraudsters

The telecom industry loses about $6 billion annually due to interconnect bypass fraud, or SIM box fraud, according to the Communications Fraud Control Association (CFCA)¹. Despite having deployed sophisticated fraud management systems, SIM box fraud continues to cost an average service provider more than $2 million per year based on a survey by ROCCO². Fraudsters avoid call charges by bypassing the legal interconnection routes and terminating their traffic directly to the mobile networks,…
Sep 22, 2016
article

effective equipment product change management

Cincinnati Bell Telephone (CBT), like many service providers, has continuously improved operations efficiency resulting in reduced operations expenses. With this benefit, however, has come the challenge of how to give the necessary attention to operational processes while utilizing fewer resources. Using Product Change Notices (PCNs), network equipment suppliers notify their customers of product changes so that customers can decide whether to make updates. Service providers need a process to…
Sep 22, 2016
article

Global Piscataway telecommunications firm moving to Bridgewater

BRIDGEWATER - The company iconectiv, formerly known as Telcordia, needed room to grow.  And the company, which has been in Piscataway for decades, has found it in Bridgewater. Next spring, iconectiv will be moving 500 to 550 employees from Hoes Lane in Piscataway to the Somerset Corporate Center at the intersection of Routes 22 and 202-206. Read more The list of gambling sites available to customers is growing every day. If proven resources have already gained…
Sep 21, 2016
article

iconectiv Kicks-off NPAC Transition with Onboarding Webcast

iconectiv, the newly named next Local Number Portability Administrator (LNPA) for all U.S. regions, will hold its initial Number Portability Administration Center (NPAC) transition webcast on September 21, 2016 from 4:00 pm to 5:00 pm ET. The first in a series of transition-related events, the webcast will focus on the registration component of Onboarding for Service Providers, Service Bureaus, and Provider of TelecomRelated Services. Registration for other NPAC user types will be covered in…
Sep 19, 2016
article

The long and short of mobile marketing for your dealership

By Ron Cariker of Power Sports Business Choosing a mobile vendor to work with and help communicate to your most loyal customers is a critical endeavor. In mobile marketing, like any marketing, there are many options. You can select a partner based on price or services or reputation. At the end of the day you want to find a solution that not only fits your needs but will best serve your valuable customers. Don’t fall victim to the idea that mobile is a secondary marketing tool and doesn’t…
Jul 22, 2016
article

defense solutions for the modern SMS ecosystem

SMS messaging problem overview SMS is a ubiquitous communication method for person-to-person (P2P) text messaging, which has been in use globally for nearly 20 years. While consumers have grown ever more dependent on text messaging as a preferred method of communication, service providers continue to suffer major financial losses due to rampant misuse within the Short Message Service (SMS) environment The telecommunications industry organization GSMA states that an average-sized mobile…
Feb 9, 2016

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

With Voice and Messaging Communications, Trust is a Two-Way Street

iconectiv Senior Vice President George Cray Explores What’s Being Done to Help Businesses and Consumers Further Establish Trusted Communications What: The past few years have demonstrated just how much we depend on our mobile phones – for services, connection and convenience. As a result, digital transformation is gaining significant momentum, and identity verification is becoming more critical than ever. Businesses need to have trust in knowing who their customers are and consumers…
May 2, 2022
press release

Do You Take Calls from Numbers You Don’t Recognize? Odds Are, You Don’t

With Digital Transformation Taking Shape, iconectiv CTO Chris Drake Talks About What This Means for Businesses, and What’s Being Done to Further Build Consumer Trust in Voice and Messaging Communications What: In this day and age, where so many in-person interactions have been replaced with remote engagements, digital transformation has become fundamental. As a result, businesses and consumers are relying on their mobile devices more than ever – utilizing voice and text communications…
Apr 25, 2022
press release

How Service Providers are Weeding Out Illegal Robocalls, SMS Spam and Other Fraud Before It Reaches Consumers

Media Advisory iconectiv Telecom Fraud Expert David Estes Explores How the Industry is Restoring Consumer Trust in Voice Calls and Text Messages What: Each year, communications service providers (CSPs) worldwide lose over US$39 billion to fraud such as illegal robocalls, SMS phishing (“smishing”) and “wangiri” callback schemes, according to the Communications Fraud Control Association (CFCA) and analyst firms. This live-stream session explores how the industry is successfully thwarting…
Apr 22, 2022
press release

iconectiv Toll-Free-Number Expert Mike Gilbert Elected ATIS SNAC Co-Chair

What’s the News: As co-chair of the ATIS SMS/800 Number Administration Committee (SNAC), iconectiv Senior Account Director Mike Gilbert will oversee key toll-free number industry initiatives such as ensuring consumer trust in voice calls and text messaging. Why it Matters: Years of illegal robocalls, SMS spam and fraud have undermined consumer trust in voice calls and text messages, including those from toll-free numbers. Restoring trust is critical for service providers and all the…
Apr 21, 2022
press release

The Path to Trusted Voice Calls and Text Messages

Media Advisory iconectiv Senior Vice President George Cray Explores How the Momentum Behind STIR/SHAKEN and Registered Caller™ is Transforming the Industry  What: In an effort to stave off the more than 85 billion illegal robocalls placed each year, as well as SMS phishing (“smishing”) and other fraud, industry players have banded together to keep the voice and messaging ecosystem safe for consumers and attractive to businesses. The Secure Telephone Identity Revisited…
Apr 19, 2022
press release

Rich Call Data Helps Increase Call Answer Rates, Restores Consumer Trust

Media Advisory Business Value of Rich Call Data is Helping Increase Call Answer Rates, Restore Consumer Trust Verizon, T-Mobile, CTIA and iconectiv Discuss Best Practices During SIPNOC 2022 What: This year, consumers will lose $40 billion to fraudulent robocalls. The deluge of illegal robocalls also has conditioned 58% of consumers to answer calls only from numbers they recognize. This makes it difficult, expensive and sometimes impossible for hospitals, schools and other legitimate…
Mar 17, 2022
press release

Understanding How Service Providers and Regulators Can Prepare for SHAKEN’S Global Expansion at SIPNOC 2022

Media Advisory Microsoft, Bandwidth, ATIS and iconectiv Discuss Best Practices During SIPNOC 2022 What: With more than 85 billion spam phone calls placed globally each year costing trillions in lost business and productivity, keeping the voice ecosystem safe for consumers and attractive to business is an objective we all share. In the U.S., service providers and industry players have been focused on implementing solutions designed to ensure the integrity of communications networks and…
Mar 16, 2022