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Who is calling and why? T-Mobile enhances caller ID in proof-of-concept
Aiming to boost customer confidence in picking up phone calls from unknown numbers, T-Mobile and partners completed a wireless call that used authenticated caller ID and showed details like company branding to provide more information about who was calling and why.
The proof-of-concept, which the partners believe to be a first, was completed with First Orion, CTIA, Everbridge, iconectiv, NetNumber, Numeracle, and Twilio.
T-Mobile used Rich Call Data (RCD) technology in combination with…
Jul 20, 2021
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Protect Your Customers from One-Ring Scams: Trusted Tools to Fight Fraud
If one ring scams are impacting your revenue and causing a lack of customer confidence, you are not alone. Each year, $1.82B is lost due to these scams, also known as “Wangiri,” according to reports from the CFCA. What started as a ploy directed to consumers has quickly expanded to businesses, including call centers.
The Telephone Robocall Abuse Criminal Enforcement and Deterrence (TRACED) Act was passed to help you crack down on illegal robocalls. This past year, the act was altered to…
Jul 19, 2021
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T-Mobile US brings rich call data to caller ID for more protection against scammers
T-Mobile US has completed what it says is the first wireless call to combine authenticated Caller ID and Rich Call Data (RCD), powered by the Stir/Shaken framework and protocols to protect consumers from scammers. The call was performed with a premier group of tech firms, messaging industry stakeholders and voice service providers including First Orion, CTIA, Everbridge, iconectiv, NetNumber, Numeracle, and Twilio.
The call was completed on T-Mobile’s voice network using First Orion…
Jul 19, 2021
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What would it take to get you to answer your phone again? T-Mo thinks it has an answer
There are two kinds of people in the world, says Grant Castle: Those who answer a call from an unknown number, and those who assume it’s a spam call and let it go to voicemail.
Castle, who is VP of engineering services and quality assurance at T-Mobile US, would like to see a third: Someone who answers any call that is verified by the STIR/SHAKEN framework, but lets all the others go to voicemail. He envisions a time when deciding whether to take a call is much more like a well-organized…
Jul 19, 2021
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T-Mobile US adds rich data to Caller ID
T-Mobile US completed a wireless call combining authenticated caller ID with Rich Call Data (RCD), demonstrating a new way for consumers to recognize callers and for marketers to identify themselves to potential customers.
RCD is part a protocol known as STIR/SHAKEN, which digitally validates voice calls as they pass from one network to another and is meant to reduce spam calls.
Read more here.
Jul 16, 2021
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Pace Community Insight with iconectiv
Consumers have lost trust in calls and are missing out on important information.
Jonathan Shulman with iconectiv shares ideas on how the industry can restore consumer trust in calls.
Read more here.
Jul 7, 2021
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A common nomenclature enables new, 5G-powered business models, revenue opportunities (Reader Forum)
5G is extremely complex and has widespread impacts throughout the network. This introduces many challenges but also provides many new business opportunities. For instance, it will allow more devices to connect at faster speeds with lower latency than ever before. This will enable companies to partner with network providers to develop innovative services for both their customers and their own use. The 5G network transformation provides at least a decade’s worth of future proofing. And like LTE,…
Jul 7, 2021
Press Releases
Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com
press release
Industry Brief Details Expanding SMS Fraud Problem on Service Provider Networks
PISCATAWAY, N.J. – February 23, 2017 – iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, today released a financially pertinent market brief, Defense Solutions for the Modern SMS Ecosystem, on costly SMS fraud threats currently plaguing service provider networks. As detailed in the publication, service providers are often chronically afflicted by several types of SMS fraud including: phishing scams, A2P‘grey route’ fraud…
Feb 23, 2017
press release
The Power of Individual Mobile Identity as Preeminent Defense against Fraud
iconectiv Chief Technology Officer, Chris Drake, to Address IT and Telecom Leaders at 18th Annual ITEXPO
FORT LAUDERDALE, FL., Feb. 08, 2017 -- With 1.6 trillion digital transactions estimated daily, iconectiv, an authoritative partner of the global communications industry, has confirmed Chief Technology Officer, Chris Drake, will provide a keynote address, Never Underestimate the Power of Identity, at the ITEXPO conference on February 8, 2017 in Ft. Lauderdale, FL. Drake will present a…
Feb 8, 2017
press release
iconectiv Discusses Messaging Opportunities for Developing Markets at Messaging and SMS World in London
John Haraburda, Principal Solutions Engineer Director at iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will participate in a panel discussion on messaging opportunities within developing markets, including Africa and Latin America, at Messaging and SMS World in London this week. Haraburda will discuss the benefits regions with lower data coverage and smartphone proliferation can offer to SMS providers in the face of…
Nov 29, 2016
press release
iconectiv Continues NPAC Onboarding for Service Providers, Service Bureaus, and Providers of Telecom-related Services
PISCATAWAY, N.J. - November 15, 2016 - iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, continues registration for Service Providers, Service Bureaus, and Providers of Telecom-Related Services for the new Number Portability Administration Center (NPAC).
All Service Providers, Service Bureaus, and Providers of Telecom-Related Services can now register with iconectiv by going to the NPAC transition website, www.numberportability.com. The site…
Nov 15, 2016
press release
Number Portability Is Still Key In Boosting A Highly Competitive Market In Chile, Since It Is Flexible And Very Convenient For Its Comsumers
Nota de prensa en español: comunicado de prensa de descarga
PISCATAWAY, N.J., November 14, 2016—iconectiv subsidiary, Telcordia Technologies Chile S.A., announced today that it will add a five a year extension to its contract as the administrative agency for number portability, which has been so successful in Chile and which from this date will include the full or intermodal portability. After the recently signed agreement, Chileans will be able to continue enjoying the options…
Nov 14, 2016
press release
iconectiv Expands Executive Roster With Addition Of Tech Industry Veteran Scott Puopolo
PISCATAWAY, N.J., Nov. 10, 2016 -- iconectiv, an authoritative partner of the global communications industry, connecting more than two billion people every day, has appointed Scott A. Puopolo as Executive Vice President of the Information Solutions Business Unit. Puopolo will have operational responsibility for Product Management, Engineering and Sales; and will strategically guide the company’s new market endeavors, including its rapidly expanding fraud and identity authentication…
Nov 10, 2016
press release
Telephone Number Portability Convenience And Flexiblity Leads To High Consumer Adoption Rates In Peru
iconectiv Peru S.A.C. reports more than 2 million telephone numbers successfully ported in the Latin country since becoming exclusive number portability administrator in 2014.
PISCATAWAY, N.J., Nov. 7, 2016 -- iconectiv Peru S.A.C., a subsidiary of Telcordia Technologies, Inc. dba iconectiv (“iconectiv”), an authoritative provider of the global communications industry connecting more than one billion people every day, today released details for its highly successful number portability…
Nov 7, 2016