In the news

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We need an industry-backed, tech-neutral resource to restore trust in voice communications

With illegal robocalls now representing nearly half of all unwanted calls in the U.S., consumers are opting to simply not pick up their phones. In fact, studies show that in the U.S. alone, 76% of calls from an unidentified or unfamiliar number are left unanswered, and 58% of consumers only answer calls from numbers they recognize. A previous article exploring how businesses can protect their brands against the damages from illegal robocalls touched on industry initiatives that are helping…
Apr 1, 2022
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Scam attacks are on the rise, but can they be fully stopped or prevented?

The Covid pandemic has accelerated not only digital adoption but also the scale and spread of scams. Every month, over 4 billion scam calls are made globally, with 23% of Americans reporting that they've lost money due to such calls in 2021 alone. During a panel session during Mobile World Congress Barcelona, George Cray, Senior Vice President at iconectiv, highlighted the growth in spoof calling and cited statistics revealing that 85 billion robocalls happen globally. He revealed that many…
Mar 17, 2022
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MWC22 gets ready to unleash connectivity

In a recent VanillaPlus article, Peter Ford, Executive Vice President of iconectiv, explained how digital transformation will have a significant impact on connectivity and communications, along with identity verification. “Both are driving forces behind the acceleration of conversational commerce – completing customer e-commerce transactions through communications platforms likes Instagram and WhatsApp, for instance – and how businesses communicate with customers and how countries make…
Feb 25, 2022
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CSPs must adopt a common language to ensure optimised operations

Business strategies that involve 5G, edge computing and virtualized networking demand a universal structure for the deployment, interconnection and management of the physical and virtual assets these capabilities require. Essentially, the same terminology must be used to enable different domains within a communications service provider (CSP) to have visibility into each other and for external organizations, such as partners and vendors. For this interview, Eyad Alqadi, Regional Sales…
Feb 25, 2022
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Registered Caller: A Centralized Registry Service to Collect, Vet and Send Enterprise STIR/SHAKEN and Rich-Call-Data to Consumers

STIR/SHAKEN is a now widely-adopted protocol enabling telecoms to feed calling party attestation info to consumers when they receive a call from businesses. But phone calls from legitimate enterprises—such as a consumer’s bank, pharmacist, and doctor—are routinely NOT answered by consumers. So what “common language” or industry-adopted methodology will enable STIR/SHAKEN to evolve to its next level of usefulness? The Q&A with iconectiv and CTIA about their joint initiative,…
Jan 7, 2022
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Tuning Your Selling Approach For 2022

The science of selling is constantly evolving. Over the last several decades, selling has become more capital intensive, data driven, and teamwork oriented. Several secular forces have been changing the nature of selling incrementally over time. Peter Ford, Head of Information Solutions Business at iconectiv, shares his insights on allocating the most effort toward the biggest customer opportunities.  Read more here.
Dec 28, 2021
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Trusted Communications: Authenticating Calls with Delegate Certificates

People simply do not answer the telephone anymore unless they unequivocally know who is calling. That is hurting legitimate businesses that rely on voice calls to reach their customers. The industry continues to advance the objective to restore consumer faith and confidence in answering our telephones. Central to achieving that objective is the ability to verify that the information of the calling party has been authenticated. That seems simple enough but considering that many businesses use…
Nov 5, 2021

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

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NPAC Transition Proceeds with Launch of Learning Management System

PISCATAWAY, N.J. – July 13, 2017 – iconectiv, the next Local Number Portability Administrator (LNPA) for all U.S. regions, is continuing the transition to the new Number Portability Administration Center (NPAC) with the release of a suite of new training courses and the launch of its NPAC Learning Management System. The system currently has four online training courses. The first three courses are designed for users to: tour the iconectiv LTI GUI, navigate the help desk system, and…
Jul 13, 2017
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Telecom and Media Leaders to Converge at Interactive Executive Gathering

Dallas, TX. – June 1, 2017 – iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will play a prominent role in promoting the Internet of Things (IoT) security at the Telecommunications Industry Association (TIA) Connectivity Jam conference taking place June 5-7 in Dallas, TX. TIA board member and iconectiv CTO, Chris Drake, will participate in the opening board panel, Accelerating IoT: Technology, Policy and Ecosystems…
Jun 6, 2017
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Spain to Ensure International Calls and Messages Reach Intended Customers through iconectiv’s MobileID Solution

PISCATAWAY, N.J. – May 22, 2017 –  iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, and the AOPM and AOP, the Spanish mobile and landline Operator Associations, today announced that the iconectiv MobileID offer, has been selected to exclusively provide port corrected numbering data. This service is critical to help foreign operators route calls and SMS sent to Spanish residents from businesses outside the…
May 22, 2017
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España ayuda a asegurar la entrega de llamadas y mensajes SMS internacionales mediante la solución MobileID de iconectiv

PISCATAWAY, N.J. – 22 Mayo, 2017 – iconectiv, una empresa reconocida de la industria global de telecomunicaciones  que conecta a más de dos mil millones de personas diariamente, y la AOPM y la AOP, asociaciones formadas y gestionadas exclusivamente por operadores de telefonía fija (AOP) y móvil (AOPM), anunciaron hoy que la oferta MobileID de iconectiv ha sido seleccionada en exclusiva para proveer los datos de encaminamiento de numeración portada de España .  Este servicio…
May 22, 2017
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Industry Testing for New iconectiv NPAC Begins May 15

PISCATAWAY, N.J. – May 15, 2017 – iconectiv, the next Local Number Portability Administrator (LNPA) for all seven U.S. regions, began industry testing today, May 15, 2017, a major milestone in the transition to the new Number Portability Administration Center (NPAC). The first phase of industry testing will enable companies that access the NPAC via a direct Service Order Administration (SOA) or Local Service Management System (LSMS) interface to validate that their systems interface properly…
May 15, 2017
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Webinar May 18: Cultivating Customer Engagement, Increasing Brand Integrity

Piscataway, N.J. – May 11, 2017 – iconectiv, an authoritative partner of the global communications industry connecting more than two billion people every day, will provide valuable insights on boosting customer engagement between consumers and brands, amid stringent Telephone Consumer Protection Act (TCPA) messaging regulations, during an upcoming webinar on May 18, 2017.  Presented along with the Professional Association for Customer Engagement (PACE), the webinar: The Power of…
May 11, 2017
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Efforts to Stop Caller ID ‘Spoofing’ and Robocalls Detailed in New Industry White Paper

PISCATAWAY, N.J. – May 11 2017 – Telemarketers and robocalls using spurious Caller ID to trick consumers into answering their phones – also known as ‘spoofing’– are the primary source of Federal Communications Commission (FCC) complaints and reports of telecom fraud, and the problem is increasing at an alarming rate. A new industry white paper titled, Caller ID: The Impact of Robocalling and Spoofing, has been released that provides a brief overview of the issue as well the techniques being…
May 11, 2017