In the news

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Black Swan Solution Guide: Getting Porting History and Carrier Data to Verify Identity and Mitigate Account Takeovers

Not all risk intelligence sources are of equal value. Some are so important that ignoring them might prove disastrous. One intelligence source of increasing importance is getting real-time notice of changes to telephone number ports and the carrier-of-record. There are good reasons why this intelligence is so vital. Indeed, checking on the security and stability of the smartphone account is now considered critical by enterprises and identity aggregators in banking, e-commerce, insurance,…
Mar 6, 2020
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iconectiv Enables Consumers to Trust Calls, Text Messages and RCS Interactions

iconectiv developed the TruReach platform to give service providers a convenient, streamlined way to identify legitimate voice, SMS and RCS communications attuned to how those enter their network in a variety of ways. This verification is particularly valuable for businesses that have multiple service providers because they have operations around the U.S.
Feb 18, 2020
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iconectiv withdraws from MWC Barcelona 2020 over coronavirus-related concerns

BRIDGEWATER, NJ – February 10, 2020 - After closely monitoring the spread of the novel coronavirus and in reviewing travel recommendations from world health organizations, iconectiv has decided to withdraw its attendance at MWC Barcelona and all related events as we believe it is in the best interest of our employees to do so. As the largest telecom event in the world, MWC draws more than 100,000 attendees from nearly 200 countries. The sheer size and global nature of the event makes it…
Feb 10, 2020
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iconectiv awarded Chile MNP administration contract

Chile’s Ministry of Transportation and Telecommunication has awarded a 5-year contract to manage the country’s mobile number portability (MNP) database to Telcordia Technologies Chile, S.A. Under the terms of the contract, Telcordia Technologies Chile, S.A. will now continue as the MNP database manager until 2025.
Feb 4, 2020
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2020 will be the year when the industry begins to stem the tide of robocalls (Reader Forum)

While 2019 was the year the telecom industry and regulators increased their actions to address illegal robocalls with default call blocking and the launch of STIR/SHAKEN, 2020 will be the year that we see how these strategies unfold. By January 2020, the new FCC-endorsed ATIS-SIP Forum SHAKEN framework will be deployed across major U.S. service providers to help mitigate the illegal robocall epidemic and strengthen consumer trust in the callerID information displayed. And the rest of the world will be watching to see how this strategy can be leveraged in their individual markets.
Dec 23, 2019
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A Black Swan Solution Guide: The Value of an Authoritative Database of Global Telephone Numbers in Fraud Control

What if a Fraud Management System came along that could automatically detect and block 90% of IRSF and Wangiri fraud cases coming through your network — and even make accurate blocking decisions on numbers never-before-seen? Think how productive that FMS could make your fraud analyst team. Well, such a system exists, but it’s not really an FMS. Actually, it’s a database designed to work in tandem with an FMS. And it enhances the value of any FMS or fraud-fighting team that takes advantage of its intelligence.
Dec 17, 2019
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Telephony Industry Rises to the Challenge of Robocalls, With Legislation, Regulation and Enforcement Close Behind

WASHINGTON, December 13, 2019 – The industry group that is hammering out technical standards governing an anti-robocall framework announced Thursday that that the STIR/SHAKEN framework will launch on Monday, December 16, 2019. The launch of STIR/SHAKEN calling verification service won’t be final word in ending robocalls. But the much-anticipated milestone does represent a significant achievement for the creation of an entirely new framework governing authenticated telephony. Read more…
Dec 13, 2019

Press Releases

Media Contact:
Sharon Oddy
Head of Marketing and Corporate Communications
+1 732 699-5130
soddy@iconectiv.com

press release

Addressing the Financial and Reputational Impact of Trust in RCS Business-to-Consumer Messaging

Rich Business Messaging powered by Rich Communication Services (RCS) has the potential to create a relationship with consumers that are both virtual and uniquely personal, but for companies to realize the benefits, consumer trust must be inherent from the start. In this GSMA webinar, iconectiv’s Chief Product Officer Michael O’Brien will explore the positive financial and reputational impact that RCS can have on a company’s business messaging strategy.
Jan 11, 2021
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SIPNOC 2020 to Highlight Best Practices for Increasing Call Attestation Levels and Omnichannel Verification

In addition to weeding out illegal robocalls and spam, the STIR/SHAKEN framework can be leveraged to help restore call-answer rates for legitimate businesses. At SIPNOC 2020, iconectiv experts will join other industry leaders to provide actionable advice and best practices for enabling the highest level of caller verification and supporting the security of the next-generation of communications technology.
Dec 3, 2020
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Black Swan Telecom Journal Q&A Explores Growth Opportunities for Text-Enabled Toll-Free Numbers in North America

Texting has become the preferred form of communication among consumers, with 93 percent recognizing it as a trusted channel. In a recent interiew with iconectiv’s Senior Account Director Michael Gilbert, industry analyst and Black Swan Telecom Journal Editor Dan Baker discusses growth in text message engagement and how text-enabled toll-free phone numbers are creating an opportunity for businesses to boost brand reputation, improve customer service and tap into new revenue streams.
Nov 20, 2020
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GSMA Thrive North America Virtual Panel Addresses the Future of the RCS Business-to-Consumer Messaging

During GSMA Thrive North America’s virtual panel, RCS Live: The Rich Future of Business Messaging, iconectiv Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss the current state of RCS and lessons learned in other markets that can be applied in the U.S. This will include highlighting real-world results from live RCS campaigns; the commercial opportunities and market potential for the platform; the strategic vision for RCS and the importance of business verification to ensure consumer trust from day one.
Oct 29, 2020
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Learn Why Trust is Critical for the Success of Rich Business Messaging at PACE ACX Virtual 2020

Fortune 500 companies and some of the world’s biggest brands are currently exploring Rich Communication Services (RCS) to provide consumers with a deeper, more interactive experience than that offered by traditional SMS texting. At PACE ACX Virtual 2020, iconectiv CTO Chris Drake will describe how brand and logo verification and authentication can and must be part of the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
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MEF Connects Virtual Panel to Address Securing the RCS Business-to-Consumer Messaging Experience

During MEF Connects: Rich Communications – The Future of Business Messaging virtual event, iconectiv’s Chief Technology Officer Chris Drake and Senior Director of Product Management Cliff Holsenbeck will join a panel of industry experts to discuss how verification and authentication can and must be the foundation for RCS, enabling legitimate businesses to protect their customer experience, reputation and bottom line.
Sep 28, 2020
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Enhancing Trust in Enterprise Communication at Enterprise Connect Virtual 2020

During Enterprise Connect Virtual 2020, iconectiv will host an exhibit to address new communication platforms, emerging technologies and their complexities, and the enablement of all communication channels that are central to enterprise communications and collaboration—from text to voice—to ensure each and every communication a business makes or receives is simple, seamless and secure. Visitors to iconectiv’s virtual booth will also be able to participate in three live presentations that will be held throughout the event.
Jul 28, 2020